Disclaimer. I was in a pet room. Town was having an outbreak of Covid and had shut down many services. After booking the room I found out many services would not be available due to Covid outbreak, such as restaurant. Would have liked to know before booking. The floor appeared to not have been cleaned well. This may have been due to Covid.

Staff was delightful and very personable. They answered questions, were professional, and knowledgeable. Early morning looking for coffee and receiving was very much appreciated. All with smiles and a great sense of humor. I appreciated them taking my concerns about previous dog pee my dog noticed immediately on rug. (I did not want to be charged). Plenty of walking space for pets. A beautiful building and view. Looks like this could be a great place to stay long term.

Stayed in October 2024

The staff is great. But I was waited on by the manager in the morning and she is never as warm and friendly as the rest.

I enjoy the large, quiet, clean rooms.

Stayed in October 2024

the room smelled like piss, the sliding door didn't open so I couldn't let any air in, yet it also felt like someone could have very easily come in from the outside if they wanted to. The pool was gross, the walls were so thin that the person staying next to me had an alarm go off at 4:00am and I was woken up. The room looked nothing like the pictures online. I chose this hotel because I wanted to stay somewhere mid-range, but I just paid for an overpriced Super 8. I wasn't expecting much but this was way too expensive for it actually was. The only reason I am disappointed is because of how much it cost me. Would have been fine if it was <70 bucks for a night.

the guy who fixed my toilet was nice

Stayed in September 2024

The hotel seemed like a ghost hotel - there was a beautiful lounge and dining area but it was closed and there was hardly anyone there. Our bathroom shower was difficult to work

Amazing view, the hotel was very clean and in good condition - hotel staff prompt and courteous.

Stayed in September 2024

The location was acceptable

Stayed in September 2024

No complaints

Everything. My first impression when I walked in was how clean it was and the floor was extremely shiny. The front desk staff was excellent and my room was clean. Very impressed with this hotel. I will definitely stay there again.

Stayed in September 2024

Everything. It was awesome.

Stayed in August 2024

Staff was rude. Place old, bathroom ceiling falling down, no coffee machine, no towel service offered, no food service’s available, picture on booking looked way better then it was!

Stayed in August 2024

We checked in, went to our room down a dingy poorly lit hallway, found the room to be filthy, and promptly checked out

Stayed in August 2024

Nothing

Stayed in August 2024

Black mold , staff unconcerned. Staff sat around gossiping, no coffee (ran out) , no cups in the lobby that it should be. No coffee maker in room, you have to request it. Bathroom disgusting.

Scenery

Stayed in August 2024

Old Hotel No place to eat the restaurant is closed. The first room the fridge did not work. The second the picture in the room was broken Glass hanging from it and the rest of the glass was left in front the the room on the floor in a plastic garbage bag. I went and told the staff they were quick to apologize and wanted to move us again. We asked to not be moved again and we were fine with staying away from the picture on the wall. We did not have kids. They did come and pick up the bag of glass but still left a few pieces on the carpet that we picked up. The front hotel staff ladys were all WONDERFUL.. It is just an older hotel but that is what we expected. The bed and room were clean. Very large hotel not many people there so it was nice and quiet.

All the Ladys working the front counter that evening at check in and in the morning were all wonderful.

Stayed in August 2024

room was dirty

price

Stayed in July 2024

My room was infested with small black bugs that looked like small roaches. They crawled on me when I was in bed. I have pictures I wish I could attach to this review. There was no continental breakfast. No coffee makers in the room. No hot tub. The rooms were filthy and outdated. I could’ve stayed at the super 8 for 1/2 the price with more amenities than this dump had to offer

Nothing

Stayed in August 2024

This is a great, comfortable hotel in a convenient location.

Stayed in June 2024

The carpet was disgusting! The chair in the room was stained and gross. When I checked out I mentioned the spots on the carpet. I was told it was a pet friendly room and that is why the carpet was dirty.

Good location

Stayed in June 2024

Needs face lift. Confusing three floors.

Clean but dark

Stayed in June 2024

It would have been nice to have a couple of chairs on the deck outside my room

It was a great location. I did not have breakfast at this time. The room had a deck along with a great view. I will stay there again.

Stayed in June 2024

The air unit is not attached to the wall. Noise is horrendous. Pillows and mattress lumpy at best. Restaurant/bar/pool/hot tub closed. Unaware from website and got email after reservation made but no refund within 24h. Not informed at check-in that coffee pot must be requested. Came back out to desk and said there is no coffee pot. 'You have to ask for one when you check-in". Yes, I did finally get one.

Stayed in June 2024

quiet staff was great beautiful view

Stayed in May 2024

None

Location was great!! Rooms were clean and comfortable. Love the refrigerator and microwave

Stayed in June 2024

Requested valley facing room for 55th anniversary. Was given the mist inassessable room with the worst possible valley room.

There is no breakfast, or for that matter even coffee in the room

Stayed in May 2024

Front desk person was not personable no accommodations even though they said they would. Dirty, no coffee in rooms, no restaurant, no pool.

It was close to elevators. The bed was comfortable. Nice toiletries

Stayed in May 2024

Showers

Views

Stayed in April 2024

No coffee in room coffee that was in the desk area was cold and the clerk was rough and rude

Nothing really bed was comfortable

Stayed in April 2024