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Reviews of Reindeer Hideaway

Pigeon Forge, 37863, United States

#415 of 552 hotels in Pigeon Forge

Guests' Choice

Review score

Based on 23 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.2

  • Location

    8.8

  • Facilities

    7.2

  • Staff

    8.4

  • Value for money

    7.9

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Showing 1 – 23

  • Reviewed: 26 September 2024

    6.0
    Location great, cute cabins but it’s a bit run down.
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    The AC in the bottom bedroom didn’t blow cold air. It was hot. There was mold in the bathroom around the tub.

    Stayed in September 2024

  • Reviewed: 12 July 2024

    7.0
    For Very cute cabin, comfy. Needs work for the price.
    • Leisure trip
    • Group
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like that they didn’t have coffee available. There were a lot of repairs that need to happen. The shower head in the upstairs was not attached properly, the shade in upstairs bedroom was broken. The stair just before the landing is a different color from the rest and I missed it twice while there and hurt my foot. The filter for the air conditioner was absolutely filthy.

    The location to everything was absolutely great, just a mile or so from everything. The cabin itself was very pretty and the view was great. Having a jacuzzi tubs in each room was very cool.

    Stayed in July 2024

  • Reviewed: 24 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 4 nights
    • Submitted via mobile

    2 flights of stairs

    Very nice area

    Stayed in May 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 5 nights
    • Submitted via mobile

    It would have been helpful to have instructions on how to use the gas grill along with instructions on what to do with the trash. We also didn't have any knows for the bottom level shower, so my boys had to go to the very top floor to take showers. The staff was very helpful and kind when I called in with questions. Other than that it was very nice and comfortable. We certainly would stay there again!

    The location was very close to many of the attractions. It was quiet even with having neighbors so close.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    I had a great stay at the property.
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 4 nights
    • Submitted via mobile

    The bathrooms could stand a little updating, but overall they're ok.

    Location was a great central location. Very spacious quarters.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    7.0
    Misleading
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    It’s a resort with cabins stacked on top of each other. Pictures make it look like it’s a secluded cabin. Could hear the neighbors conversation sitting in the hot tub and they weren’t yelling, just cabins are very close to each other. It’s also a duplex.

    Plenty of space. Comfortable

    Stayed in February 2024

  • Reviewed: 8 January 2024

    7.0
    Overall it was a good stay. We definitely enjoyed our trip and it had great views of Dollywood to where you could watch
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    We had to login on our Netflix to watch tv and most places we’ve stayed already have it logged in. You couldn’t use the spa tubs in the cabin because the tub would fill a quarter way up and the water would turn cold, luckily they had a hot tub so it was okay. The door had a crack in the bottom of it so it was definitely cold when we first got there, but was okay after we turned the heat on. The fireplace upstairs wouldn’t work but the one down stairs did. It was also a split cabin, not a whole cabin. I must’ve misread when booking because I thought it was the whole cabin. It was kind of set up like townhouses. Still nice but too close to neighbors to where you could hear everything.

    Loved the hot tub and the bed was super comfy. The views were good.

    Stayed in January 2024

  • Reviewed: 24 October 2024

    5.0
    The place was pretty and clean and fine for our short stay but improvements need to be made I believe.
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    The hot tub wouldn’t work. The AC in the basement still didn’t work even after a lot of reviews mentioned it was broken. The set up isn’t ideal if you have small children. People kept taking our parking space so we had nowhere to park.

    It was clean

    Stayed in October 2024

  • Reviewed: 30 September 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    The hot tub didn’t work at all which is the main reason I booked this one so I am very dissatisfied with that, it was pretty dusty in there, the walls in the upstairs bathroom are very dirty, the sink was also clogged in there but I fixed that myself, and there’s a crack in the front door that you can see through.

    Location is good.

    Stayed in September 2024

  • Reviewed: 18 August 2024

    9.0
    Cabin
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 4 nights
    • Submitted via mobile

    The ac in the basement room doesn't work and blows warm air. Also, the sink in the bathroom in the kitchen sprays water all over the place.

    The cabin was in a nice location and could see the firework/Drone show from the top balcony. The cabin was cozy inside and out. Hot tub was very nice as well.

    Stayed in August 2024

  • Reviewed: 11 July 2024

    10
    amazing space
    • Family with young children
    • Two-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    n/a

    spacious and cozy

    Stayed in July 2024

  • Reviewed: 2 June 2024

    1.0
    Very disappointed
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 7 nights
    • Submitted via mobile

    The cabin was severely dirty. There are lots of safety issues. The name on the cabin is not the same as one in booking. There are a lot of damage threw out the cabin that has not been repaired. Does not state that parking is accommodating to small compact cars only.It does not state three floors with one bedroom upstairs and the other downstairs. The dryer does not work. The upstairs shower is big enough for a small child. The shower knob falls off in your hand. The main entry door knob is severely loose and barely latches door closed.

    Stayed in June 2024

  • Reviewed: 13 January 2024

    10
    It was real good, but it didn't have a skillit
    • Leisure trip
    • Group
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    The hot tub

    Stayed in January 2024

  • Reviewed: 23 December 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Two-Bedroom House
    • Stayed 4 nights
    • Submitted via mobile

    Didn't have a place to take the trash out, too.

    The location was perfect, and the cabin was clean

    Stayed in December 2023

  • Reviewed: 20 November 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Stains were on the main mattress cover, drapes were dusty, crackers and cheetos were on the floor. Fireplace did not work. The couch was uncomfortable in living room.

    Close to restaurants and shops

    Stayed in November 2023

  • Reviewed: 5 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 5 nights
    • Submitted via mobile

    Parking at this cabin wasn’t the best for 2 vehicles.

    Cabin was very nice. Would definitely stay here again.

    Stayed in September 2023

  • Reviewed: 5 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 13 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 4 November 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 6 September 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

Showing 1 – 23

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