133-36 37th Avenue, Flushing, Queens, NY 11354, United States
#20 of 88 hotels in Queens
Guests' ChoiceBased on 329 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.6
Staff
8.8
Value for money
8.0
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End of dialog contentReviewed: 22 December 2024
Crystal
United StatesThe room smelled the cigarette it was awful. The room was tiny.
Stayed in December 2024
Reviewed: 2 December 2024
Da
United StatesBathroom shower
Location
Stayed in November 2024
Reviewed: 29 October 2024
Mariko
United StatesI wish they had hot chocolate added with the teas and coffee. Also, there was a woman cleaning the lounge who told me from across the room to give me my plate with my muffin on it. I wasn't finished eating it. I just felt like we were a nucinace to her.
I loved how welcoming and friendly the door man was and also the front desk. The room was clean and spacious. We had an amazing view of the city and LGA. It was cool to see the planes landing. The rooftop was amazing. I love that right next door was the entrance to the mall. Very convenient! it was my son's birthday he was very pleased with the hotel. We will be returning very soon.
Stayed in October 2024
Reviewed: 19 September 2024
Sai
United StatesBest hotel in flushing
Stayed in September 2024
Reviewed: 14 September 2024
James
United StatesRoom was dirty and loud
Service. Staff was great
Stayed in September 2024
Reviewed: 29 August 2024
Cushenberry
United StatesMore directions on the elevators. Which ones go to what floors. Bars and roof top close too early at 10pm. People want to enjoy the late night views awith a
Good breakfast and excellent location for attending the US Open tennis. Please don't go up on the prices. Beautiful fitness center and patio restaurant and bars.
Stayed in August 2024
Reviewed: 15 July 2024
Heidi
United StatesCleaned/house keeping
Location
Stayed in July 2024
Reviewed: 18 June 2024
Winnie
United StatesHave to switch Elevator to go to room
New and clean
Stayed in June 2024
Reviewed: 27 May 2024
Abrar
Saudi ArabiaNothing
The design
Stayed in May 2024
Reviewed: 25 May 2024
Mani
United StatesI recently stayed at this hotel and encountered several issues that made my experience less than satisfactory. Parking: The parking situation was poor. I had to pay $38 per night for parking, which I found to be quite steep. Room Issues: The AC unit in my room was not working. Despite the engineer's efforts, it could not be fixed. When I initially requested an upgrade due to my elite status, I was told that the hotel was completely booked. However, once it became clear that the AC unit couldn't be repaired, multiple room options suddenly became available. This felt dishonest, as it seemed the hotel declined my earned upgrade out of greed but then offered options when faced with a maintenance issue. Additionally, the phone in the room was not functioning, forcing me to use my cell phone to contact the front desk about these problems. Dining Experience: The service at the steakhouse restaurant was subpar. It was evident that there was a staff shortage. Although the food was okay, everything else was a C-. The restaurant staff frequently passed our table without checking if we needed anything, and our drinks were served only after the food had already arrived. Overall, the combination of parking fees, room issues, and disappointing service at the restaurant made for a less than ideal stay.
Proximity to Billie Jean Kings USTA center.
Stayed in May 2024
Reviewed: 21 May 2024
Kendall
United StatesI liked everything about this hotel
Nice, clean room with a really comfortable bed. The airport shuttle to/from LGA was very convenient. The staff was extremely friendly and accommodating.
Stayed in May 2024
Reviewed: 21 February 2024
Shafin
United StatesAwesome place would highly recommend for both families and partners
Stayed in January 2024
Reviewed: 9 February 2024
Daniel
United StatesLoved absolutely everything, from the room to the club lounge, and the restaurant. Everything was top notch including the free breakfast which was excellent. Staff was extremely friendly and accommodating
Stayed in February 2024
Reviewed: 2 January 2024
Robin
United StatesThe room was clean the bed and bedding excellent the restaurant superb and the staff was excellent as well
Stayed in January 2024
Reviewed: 14 December 2023
Kim
United StatesGood location
Friendly staff
Stayed in December 2023
Reviewed: 25 November 2023
Mildred
United StatesWe got a room on the 11th floor which is the same level as the Lounge. We loved how accessible it was to the Lounge, but some guests talked really loudly and didn’t respect that it was 6 am while walking to the Lounge. Not the fault of the hotel, just something to note.
Beautifully designed hotel with functional room features like hooks to hang up towels and clothes, and a curtain separating the bathroom area and the bed. The toilet and shower are separate, which is similar to how a lot of hotels are designed in Asia. The hotel is located above a mall, with lots of food options like a delicious hot pot place and Kura revolving sushi. Also have bubble tea and a food court for other options. Close to Che Li, a NY Times highly rated Chinese restaurant which I recommend booking in advance.
Stayed in November 2023
Reviewed: 12 September 2023
Charles
United StatesNeigherhood.
Staff
Stayed in September 2023
Reviewed: 6 September 2023
Manuela
Portugall didn’t like the bathroom, and breakfast took to much time to be served and was a little confusing
location near to the us open
Stayed in September 2023
Reviewed: 31 August 2023
Alberto
United StatesThe bar closes too early.
The convenience and comfort. The location is close to the Mets stadium but far away from other more touristy spots.
Stayed in August 2023
Reviewed: 30 August 2023
Meng
United Statestoo pricey
Fine facilities
Stayed in August 2023
Reviewed: 15 August 2023
Zhirong
United StatesThe floor is so sticky and is close to airport u can hear the plane.
Stayed in August 2023
Reviewed: 6 August 2023
Bolivar
United StatesNA
Everything
Stayed in July 2023
Reviewed: 17 July 2023
Eric
United StatesThe pool is closed but per add page it didn’t say it was closed - the reason why i booked was to enjoy the pool.
Location and the view at the deck
Stayed in July 2023
Reviewed: 10 July 2023
Wei
United StatesThe location is great. Very easy to access all the restaurants in flushing. The roof bar is also great.
Stayed in July 2023
Reviewed: 5 July 2023
Mark
United StatesLocation. Very helpful friendly people
Stayed in June 2023
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