Steam Plant has cut back on some amenities like wake up calls. No more snacks available for purchase in the lobby.

Nice staff.

Stayed in March 2025

Noisy noisy noisy by the train

Stayed in March 2025

Train goes by often and several times throughout the night, but they do provide the room with earplugs.

Great hotel for the price! Close to walk to an event at the First Interstate Performing Arts Center, so we didn't have to pay for parking. Also had a nice breakfast included at a nearby hotel.

Stayed in March 2025

The bed was not great

The location was good the room was decent

Stayed in March 2025

Its helpful to understand that the location is also near an underpass where unhoused people are living. The night we stayed there was a lot of rowdy behavior happening in the underpass that was pretty loud. Earplugs were provided however, and the front desk staff was really cool. The floor lacks insulation so its really cold, consider bringing slippers.

Its right next to the Steam Plant restaurant which is really something special. The front desk women were upbeat and helpful. They did a great job of keeping the steep driveway clear during the snowstorm. The beds were comfortable and the freezer actually froze my ice block, unlike some hotel fridges. It a short walk to the mall downtown and a good value for the price in my opinion.

Stayed in February 2025

There were a lot of vagrants around the area, and they told me they lock the lower parking lot overnight for safety. So I moved my car from right in front of my room, to the lower parking lot for the night. However, when I took my older dog out in the middle of the night and again first thing in the morning, both times the electric gate was wide open! I was out there for about 10 mins each time, going up and down the block with my dog, and no one was even coming or going the whole time. Just wide open. I will say, the other two nights the gate was always closed when I took my dog out, but regardless, I felt it was safer to just park it in front of my room at that point. Also, the large king sized bed in my room definitely had some wear on both sides. Luckily it was just me and my dog so I could sleep in the very middle of the bed, but it dropped by like a couple of inches at the edge of the bed on either side and would have been impossible to sleep on if I was with someone. Overall, I would say this hotels general upkeep does not feel like a priority, and the design in the rooms is very dated, like late 90’s - early 00’s Fred Meyer.

The location was central downtown, which made it a convenient home base while in Spokane.

Stayed in January 2025

Arriving at hotel after notifying them of late arrival 11pm only to be told by security I had to walk a couple of blocks to check it at another hotel and then return. Thankfully my taxi driver helped me to do all this while the meter was still running. Not sure what I would have done with my luggage if it wasn’t for the taxi driver. A message to me would have been easy especially after I had already noted late arrival.

Close to train and bus station

Stayed in January 2025

Costs each day increased

Close to hospital

Stayed in November 2024

Trouble with room keys and door locks, spotty wi-fi connection, constant noise in background - leaking faucet, low bass rumble, etc., location very close to active train tracks

Front desk staff were helpful and polite

Stayed in January 2025

newer carpets in bedrooms.

location.

Stayed in December 2024

Trains 🤪

Location - park and then walk everywhere!!

Stayed in December 2024

Under the train, but that’s pretty obvious.

Clean, classy retro look

Stayed in December 2024

It's in a sketchy area with a lot of drug addicts.

Breakfast voucher for Ruby's was a great little bonus. Good breakfast too!

Stayed in December 2024

Trains are close by but the sound wasn’t too bad.

Right downtown in Spokane.

Stayed in November 2024

Trains

Breakfast,location

Stayed in November 2024

ice machine was too far away.

good location.

Stayed in September 2024

Train at night. It got loud.

Easy to get to. Great hotel. Accepts pets. Inexpensive parking.

Stayed in October 2024

Nothing to mention.

Reception was quick easy and very pleasent staff excellent and efficient. Room was clean and tidy. Good location. Great parking on site or across the road in a pay lot for $5.00 Dollars for 24hrs. Ear plugs provided for light sleepers due to proximity to the main Rail line through Spokane.

Stayed in September 2024

No mention of the trains running all day and night. There’s ear plugs provided but hardly helped. Was awake multiple times during the night. I know it’s not the hotel’s fault per se, but there’s no mention of it. It’s very apparent when you stay there. No exaggeration, all day and night.

Good location, basic faculties. Breakfast was good.

Stayed in October 2024

the area is a little rough, but nothing happened to our car or us. parking was $5/night. there was no recycling-even in the breakfast room. BTW, the breakfast was all carbs, but it suited our needs.

the location is convenient, but i didn't feel comfortable leaving my car there. however, there are cameras covering the parking lot and we parked our car right in front of a camera. the a/c worked well. there was a fridge/freezer, microwave and coffee/tea station. there is also an ice machine and a very small exercise room (that had some stationary bikes and free weights).

Stayed in September 2024

Bit ran down but you get what you pay for

Staff was friendly and the hotel was cheap

Stayed in September 2024

Cleaning team came to our room while we were in it. The cleaner left but never returned to change out towels, bed, etc Breakfast area needs additional items such as hot items, possibly DIY waffle maker, fresh fruit.

Excellent location and vibe. Love the art deco feel.

Stayed in September 2024

Trains a little noisy, breakfast was inadequate for the number of guests

Comfy, roomy, very helpful & friendly reception staff, good parking.

Stayed in September 2024

having a $75 for incidentals charged to me on my credit card - I understand the concept and need - but when I grabbed a 20 oz bottle of water and a 12 oz bottle of apple juice and tried paying for it - no prices were listed on any items - I was told that it would be applied to the incidentals - I did not receive an invoice of any kind when I checked out - when I looked at my credit card bill, I discovered that it cost just under $25 US - that is freaking ridicuous - had I known that they were this expensive, I most certainly would not have bothered - I would have purchased it elsewhere for $5. lesson learned the hard way

the location was good - easy access and close to the venue I was headed for, room was clean and comfortable

Stayed in August 2024