I did not like cleanliness of the room specially the bathroom. Tap water faucet was too slow that it took time to wash my hands. Bathtub was not clean even bathtub stopper was broken and bathtub shower head water pressure was too slow. It was not easy to take shower easily.

The location was good.

Stayed in April 2023

Literally everything about this place met my expectations. Breakfast was amazing and the staff was exceptional. Can't wait for their bar to reopen for when I go back.

Stayed in February 2023

Location

Stayed in March 2023

The sauna could have been opened but overall, it was a great stay!

The room was clean and cozy! The staff was very nice and efficient KATIE at-the front desk was excellent! Enjoyed my stay 100% hopefully the sauna is open next time 😊

Stayed in February 2023

it was dirty.

Stayed in February 2023

Pillows were to soft. Bathroom toilet not clean. Empty bottle of conditioner in the shower.

Stayed in February 2023

Couldn’t check in. Attendance was no where to be found for hours.

Stayed in February 2023

TV was terrible. Should be replaced. There was no pad and pencil in the room. Restaurant was overpriced.

Stayed in January 2023

room temp fluctuations. woke up constantly hot then cold no fan in bathroom no plugs in bathroom flor uneven tub uncomfortable back. mattresses way too soft.

location.

Stayed in January 2023

Overall the experience is not good, Reception response was poor, I could not get access to WIFI, I called multiple times to reception did not resieve positive response, had challenge with pillow, called reception no response

Stayed in December 2022

No microwave for a 2 night stay

Staff was great bed was comfy room clean

Stayed in December 2022

very impressive

Stayed in November 2022

The staff was mostly unprofessional or acting like they didn’t want to be there. Breakfast was below average and a buffet only available on weekends. During weekdays it was à la carte with very little proposed. Beds are uncomfortable and wifi of bad quality

Clean and calm

Stayed in November 2022

both sink and shower had drainage issues. power was out for an hour

cool staff only good part of my stay

Stayed in September 2022

It needs major update and renovation. The room was trapped in the early 2000’s.

It’s a good location.

Stayed in September 2022

wasn’t bad but Pool wasn’t heated

nice clean and friendly service

Stayed in September 2022

to really enforce the no smoking rule, some people do not listen

Room was cleaned, staff was responsive, amazing view

Stayed in July 2022

Upon arrival to our king room the toilet was leaking. Once returning after our event around midnight the air conditioner wasn't working. Had to transfer rooms super late & only room available was double beds which were very uncomfortable. In new room TV didn't work & there was only one bath towel.

Customer service comped our room to accommodate for the mishaps

Stayed in September 2022

i got the wrong room the first time and the second time with getting our room right, the tv didn’t work

its was clean and classy

Stayed in September 2022

Quality of stay can be better

Stayed in August 2022

Check in was seamless and she honored my discount code and is he put my mine at ease that I would be treated like a valued guest.

Stayed in August 2022

Nothing

Everything

Stayed in July 2022

The person checking us in was very slow and a long line of at least 5 separate parties built up after midnight. There was no one else on staff to help her which was unfortunate and made the problem worse than it had to be. Also the room was dirty, there were paint chips and bigger pieces of wood or bark by the entry, a blood smear on the wall of the bathroom, and the air conditioner leaked a huge puddle of water onto the floor and soaked some of our belongings. Also, the refrigerator was stored in a cabinet with improper circulation which made the entire cabinet very hot and made the refrigerator overheat so it did not work. We weren't in the hotel very long so it wasn't worth trying to get moved, especially if the service was going to be as slow as check in. The rooms were not renovated particularly well and you can see shoddy work in the shower, around where pipes connect, the windows, entry etc. Breakfast is 17$ and the snacks from the little store are incredibly expensive (someone was buying things as we were in line and actually put things back because of the price)

It was in a good location close to the convention center and about 10 min from a lot of restaurants. There was free parking which was a positive. There was also a very nice comforter and more than 2 pillows for the bed which was nice.

Stayed in July 2022

first room was hot as anything and wasn’t cooling down had to change rooms. lady at front desk was a bit of a problem when I asked if we could change rooms cause the first room we were in was 82 degrees and not cooling down at all

was close by where I needed to go

Stayed in July 2022

Phone was broke, TV was broke, room was dirty, the overall hotel was dirty. We didn’t have enough towels or pillows so we called the front desk. They said housekeeping would bring some. Housekeeping didn’t show. After waiting two hours For a towel to take a shower I called the front desk again and was told housekeeping left for the night and there was nothing they could do. All that being said, I even had to pay for breakfast. All other hotels include breakfast. Horrible experience.

Horrible experience.

Stayed in July 2022