no microwave in rooms

clean & waterfront

Stayed in November 2022

very nice staff! exceptionally clean room, too bad there’s no indoor pool during inclement weather

Stayed in November 2022

Can't think of anything!

Quiet clean, roomy luxury, great dining.

Stayed in November 2022

restaurant could be more helpful for people with allergies - there are only a few restaurants in the area. no self parking - valet a bit pricey (but not unexpected for the area).

beautifully designed hotel! great service and food was good in the hotel restaurant / bar was nice. views amazing!

Stayed in November 2022

The room rate was about $100 too high.

The full glass windows, the view and the food was outstanding!!!

Stayed in November 2022

No fireplace or microwave in the room, for the price of the room one would think breakfast would be included. Parking is not cheap or included in the cost of the room. Valet employees are not friendly, I understand they are there to park and retrieve cars. But conversation and friendliness is key to customer service and satisfaction.

Location is great, check-in/check-out staff is extremely friendly and helpful. The room was beautiful and clean. Gorgeous view of the ocean and a barge/ship. Soaking tub was amazing. Appreciated that we were only a short walk to restaurants.

Stayed in November 2022

The hotel is in no way a value. Unlike other Silver Cloud properties that offer value, you will pay an arm and a leg to stay at this location.

Everything - this hotel is the crowning jewel of the Silver Cloud brand.

Stayed in August 2022

Location, Location, Location. The staff was great and we loved the rooftop spa. The room was clean. and modern. A really great hotel. We wish our stay had been longer!

Stayed in November 2022

Dinner was a little pricey but it was very good breakfast was good but a little spicy

We had dinner and breakfast in the restaurant it was good

Stayed in October 2022

Nothing

Newer property in great condition with good staff.

Stayed in September 2022

The pool was absolutely tiny, we had been very excited to swim rooftop and were a bit disappointed how small it was.

A perfect birthday weekend, one of the nicest rooms we have ever stayed in and the views were unbeatable.

Stayed in September 2022

price was a bit high and parking was very expensive

stunning property, great views, cool shops and walking path on water

Stayed in October 2022

Nothing I had no complaints

The property is beautiful with lots of amenities and restaurants inside as well as all around the property Staff are very friendly and professional.

Stayed in October 2022

Valet parking only option offered and expensive.

Loved the ocean promenade and cute shops surrounding the hotel. Ocean view was stunning!

Stayed in October 2022

housekeeping didn’t show after 1st night. I didn’t have anything on door, just a glitch. they didn’t clean my daughter’s room next door either. mix/up on bill at check out. told them I didn’t have a car. charged for parking. bar closed early fri and sat night. surprised by that in such a large facility especially with convention taking place.

location bartenders and waitstaff in restaurant very good and friendly.

Stayed in October 2022

there isn’t a lot of street parking so you have to do the valet or use the pay parking lot.

loved the view, easy to find, lots of stuff to do close by.

Stayed in October 2022

nothing

everything

Stayed in October 2022

Nothing, everything was wonderful!

Everything, front desk, restaurant and valet staff were ALL excellent and very professional.

Stayed in October 2022

We didn't like that the house keeper tried to open our room door before 8:00a.m. Thank God we had the lock on. But she did woke us up... check out time was not until noon. Everything else was great.

The view was nice. The set up of the room was great and it was nice and clean. The shower was beautiful and wide. We liked that the toilet had its own room. The staff was super helpful with everything. Valet were amazing as well.

Stayed in October 2022

Nothing

Very friendly and professional staff. Food in the restaurant was very good and moderately priced. Will return to this hotel.

Stayed in October 2022

i loved everything about this property.

This is a gorgeous property in a gorgeous location. Exceeded my expectations: i’ll have to stay longer next time :)

Stayed in October 2022

we were there for the Rlton John concert and thought it would have been amazing if the hotel had shuttle service to the Tacoma dome … it took us TWO hours to get an Uber coming home! this could be a great “add on” service!!!

location is beautiful with lots of activity

Stayed in October 2022

fairly expensive. a balcony would of been ideal.

very clean and modern. great staff

Stayed in October 2022

Located right on the water. walking distance to great restaurants

Stayed in September 2022

The desk representative wasn’t very warm and welcoming. Only complaint.

I loved that the pack n play for my baby had a clean insert that can be removed and cleaned after each use. I loved how big and spacious the room was, including the bathroom. I loved the decor and the view even though I wasn’t on the ocean side view. I loved being right in point Ruston next to the splash area and park and restaurants. I loved the space on the lobby floor to walk around or hang out with my kids. I loved the rooftop pool and hottub.

Stayed in October 2022