several things broken: toilet seat, toilet paper holder, dispenser in shower. Aldo, no hand towels. AC unit blows right on bed level. needs a light blanket so you don’t need AC.

we’ll located

Stayed in May 2023

The room was comfortable and clean. Location was excellent. Checkin process was very fast and efficient. Overall, excellent value for money and excellent location.

Stayed in April 2023

More amenities. Maybe breakfast provided.

Great location. Comfy room.

Stayed in March 2023

I did not receive their SMS instruction for online check-in for some reason and when I arrived there was no on-site staff to help me. Had I not with my colleague who had checked in, I would not have ben able to enter the building to start with. After exchanging messages via the Bookings.com several hours and making a call to the help number, I was able to obtain the necessary codes for my room. Also, the luggage locker was broken and we could not get our luggage. The staff who answered my phone call arranged someone to come and open the locker. That particular set of lockers was very old, and the door was crooked. All these took several hours and it was not until 7.30pm before I was able to relax in my room.

The location was good - short walking distance to the Metro station, a supermarket and restaurants.

Stayed in March 2023

It was clean.

Stayed in March 2023

There was no place to hang the towels in the bathroom and the bathroom door was broken. The house is very loud, you get earplugs for free.

The hotel is old, but clean and maintained. Fridges in the basement and the first floor allow for food storing. The location is off the center (bus services are unreliable, but cheap walking works too), but the area itself is really nice. Very good restaurants in the area.

Stayed in March 2023

AC. is so noisy and smal Mattress is not fit in form and not flat

New renovated

Stayed in March 2023

Freezing hallways. Ran out of bottled water for a day. I asked for fresh towels, in an email and chat, two days before I checked out. I asked twice. I never received fresh towels before I left. Luckily I saved one bath towel to reuse for my checkout day shower The young caretaker told me she had been off for two days. But it wasn't her fault. The messages I received said they got my messages and that the towels would be refreshed by someone. Later I learned there were fresh towels in a cupboard in the lobby bathroom. It would have been helpful it there was a notice in the room telling me where to get fresh towels if needed.

Clean, plenty of heat from the room heater, snacks and coffee available in the lobby. Friendly staff when they were present. Comfortable bed.

Stayed in February 2023

Sadly the window was broken and there was no hot water until the last 2 days of my stay. They got me an additional radiator for compensation since it got kinda cold in my room. I was okay with that but quite a price for a cold room..

Stayed in February 2023

Amazing location at great price, very comfy premises.

Stayed in February 2023

1: Bathroom fixtures in disarray. 2: Room far too crowded. not up to what I thought were Sonder standards. 3: Staff refused a credit when I had my flight rebooked due to impending bad weather 4: Fire alarm kept going off.

location.

Stayed in January 2023

The room was poorly lit and wasn't well ventilated

The location was great and the staff were responsive

Stayed in January 2023

My coffee machine in my room was broken, the one in the lobby was broken. The snack trays were always empty. My room was extremely loud. My AC was broken and the remote didn’t work. I asked my coworker to look at it and someone else and everyone concluded it was broken. As a result, my room was extremely hot.

The location was good. My room was decently clean.

Stayed in January 2023

Dirty bedding & it was a mission to check in

My bedding was dirty, there was a blood stain on it. I contacted the team who mentioned that I were to get clean bedding in the cuboard and change it myself. Also the check in process is so inconvenient especially without a local phone. I had to ask another guest to use her phone upon checking in early hours of the morning. I won't recommend Sonder, I'll rather pay a little extra for peace of mind and convince.

Stayed in January 2023

small room, some damage in the room, TV. problem no cable, smells like mariguana, rumors , maybe the manager. I don’t know if that person stays on the place 24 hours. looks like that person is having a good time.. carpet is old, toilet has some problems, bathroom floor and the molding Cealin damage. door has to much space, cracks open, light pas under.

location

Stayed in December 2022

No

Everything - it's warm, lovely single bed room. The staff is really nice and there are so many supplies (cookies and coffee). The hotel is in a good spot too - 1 min walk to Safeway and McDonald.

Stayed in December 2022

The location was close to numerous food places and bars.

Stayed in November 2022

Small space, but it's good enough if you're not traveling with kids.

The best is the location and the cleanliness.

Stayed in September 2022

TINY ROOM THE SMALLEST HOTEL ROOM IN THE WORLD NO CLOSETS NO FRIDGE THE AC IS BLOCKED BY THE BED THE VIEW OUT THE WINDOW IS A BRICK WALL THERE IS NO STAFF THE DOOR PASSCODE IS TOO LONG AND HARD TO REMEMBER I CHECKED OUT A DAY EARLY JUST TI GET THE HELL OUTTA THERE.

the location ONLY!!

Stayed in September 2022

No refrigerator.

Good location, clean and comfortable.

Stayed in September 2022

just a bit too much messages before,during and after stay. There were tons of messages which i find unnecessary.

amazing location and great value for money. everything is clean and fresh, they even had netflix on tv which is nice after whole day of walking around city.

Stayed in September 2022

The only negative I have would be my side of the bed was up against the wall. Everything else was perfect!

Lovely tidy room!

Stayed in September 2022

comforter on the bed had blood stains

location

Stayed in July 2022

Tv is too big

Clean

Stayed in June 2022

no staff, room level -1, very noisy, small room

cheapest one available

Stayed in June 2022