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  5. Reviews of Sonesta Select Phoenix Chandler

Reviews of Sonesta Select Phoenix Chandler 3 stars

920 North 54th Street, Chandler, AZ 85226, United States

#14 of 46 hotels in Chandler

Guests' Choice

Review score

Based on 741 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    8.7

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Showing 76 – 100

  • Reviewed: 18 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Guestroom Two Queens
    • Stayed 2 nights
    • Submitted via mobile

    Room could use a couch, tv was not hooked up, front desk had to call cable company to reboot, there was NO complemary breakfast

    Bed was comfortable, room was clean

    Stayed in July 2023

  • Reviewed: 11 July 2023

    8.0
    Very good
    • Family with young children
    • Guestroom Two Queens Courtyard or Pool View
    • Stayed 2 nights
    • Submitted via mobile

    I liked that the pool closes at 11 pm.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Guestroom King Room with Sofabed
    • Stayed 2 nights
    • Submitted via mobile

    My stay was pleasant so no issues.

    I've stayed here before so I was very familiar with the area.

    Stayed in June 2023

  • Reviewed: 29 May 2023

    7.0
    not again
    • Couple
    • Guestroom King Room with Sofabed
    • Stayed 5 nights
    • Submitted via mobile

    the handicap room was okay BUT the bathroom has stain/mold in tile, floor drain is disgusting, plumbing access in wall open, toilet seat does NOT fit the toilet. Room door DOES NOT SHUT completely, therefore the locks do not operate properly. Hard to relax when occupants can see into hallway a bit from room.

    location

    Stayed in May 2023

  • Reviewed: 13 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Guestroom King Room with Sofabed
    • Stayed 1 night
    • Submitted via mobile

    nice size room

    Stayed in May 2023

  • Reviewed: 12 May 2023

    7.0
    The staff and the quietness were exceptional. I couldn't sleep and my body hurt because of the bed.
    • Leisure trip
    • Family with young children
    • Mobility Accessible Guestroom King Tub
    • Stayed 2 nights

    Replace the mattresses. The bed was so hard that it felt like I was laying on a sheet of plywood overed with a sheet. I actually used my pillows as a mattress to add some softness so I could sleep. It would also have been nice to have a small table in the room for eating takeout.

    The friendly staff was friendly and accommodating, they exceeded expectations. The room was large and very clean. The hotel was very quiet which made it very pleasant, especially at night. Overall my stay was very good.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    9.0
    Superb
    • Couple
    • Guestroom King Courtyard or Pool View
    • Stayed 1 night
    • Submitted via mobile

    It was a wonderful stay. Will be back again.

    Stayed in May 2023

  • Reviewed: 24 April 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Guestroom King Room with Sofabed
    • Stayed 1 night
    • Submitted via mobile

    We had issue with the TV self remote and the regular TV remote. First, the self TV remote would not scan onto cell phone. I report that to front desk and ask for IT. IT had gone home. They gave me a regular TV remote, the TV screen indicated no signal connected. This process took about an hour until they finally decided to offer and give me another room.

    The room environment was great

    Stayed in April 2023

  • Reviewed: 6 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Guestroom King Courtyard or Pool View
    • Stayed 3 nights
    • Submitted via mobile

    the security doors were always open! the new charge for parking! bed was hard

    staff was great! room was great! they gave us the room requested! nice room! pool and hot tub great!

    Stayed in April 2023

  • Reviewed: 27 February 2023

    8.0
    Great value for the money.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights

    The fan in the bathroom was very noisy. I let the front desk know about this when I checked out. The TV reception was very choppy. The bedding was sparse. I could have used either better pillows or perhaps a couple extra pillows and a blanket too. The shower head was old and did not spray well. The water pressure in the shower was so low that it took a significantly longer time to shower.

    Everything was pretty good. The pool and spa were nice. The room was large and we had plenty of privacy with the door between the two parts of the room.

    Stayed in February 2023

  • Reviewed: 21 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Guestroom King Courtyard or Pool View
    • Stayed 3 nights
    • Submitted via mobile

    rooms didn’t match booking.coms description

    very clean

    Stayed in February 2023

  • Reviewed: 20 February 2023

    8.0
    Very good
    • Business trip
    • Group
    • Guestroom King Room with Sofabed
    • Stayed 2 nights

    Charging for parking my car is not something I was happy about. I have never stayed at a hotel and been charged for non valet parking.

    Clean Hotel and friendly staff.

    Stayed in January 2023

  • Reviewed: 17 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Guestroom King Room with Sofabed
    • Stayed 2 nights

    In the parking lot, a suspicious person was asking for money from people. He didn't seem to cause any trouble but he did stay in the parking lot area for a while.

    I liked that the room was clean, the internet fast, and the access to the room very easy.

    Stayed in January 2023

  • Reviewed: 16 February 2023

    9.0
    Have stayed in the same room on 2 different trips now. This hotel is a go to for me.
    • Leisure trip
    • Solo traveller
    • Mobility Accessible Guestroom King Tub
    • Stayed 3 nights

    Trash was not picked up at the outdoor trash can that I had to pass on the way to the car. 1 guest was continuously smoking pot outside side entrance. Smelled.

    Walk out to the courtyard and across walkway to the pool and hot tub. Quiet, nice comfortable room. Great TV. Nice common areas.

    Stayed in December 2022

  • Reviewed: 16 February 2023

    7.0
    Basic hotel by the freeway
    • Leisure trip
    • People with friends
    • Guestroom Two Queens Balcony or Patio
    • Stayed 1 night
    • Submitted via mobile

    Loud motorcycle sound speeding up on the freeway. Try to fade away from freeway.

    Conveniently 10-15 min from airport

    Stayed in February 2023

  • Reviewed: 14 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Guestroom King Courtyard or Pool View
    • Stayed 2 nights
    • Submitted via mobile

    None

    Comfy beds, great location, friendly staff, great parking, nice pool area, nice sz room, lots of USB ports.

    Stayed in December 2022

  • Reviewed: 5 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Guestroom King Room with Sofabed
    • Stayed 5 nights

    too small.

    Location is very good. A lots of shopping and restaurant. Walking distance to some god restaurants.

    Stayed in February 2023

  • Reviewed: 31 January 2023

    8.0
    Short business-trip.
    • Business trip
    • Group
    • Guestroom King Room with Sofabed
    • Stayed 2 nights

    Everything fine, nothing wrong with this hotel.

    Nice Location, good for a business trip.

    Stayed in January 2023

  • Reviewed: 29 January 2023

    8.0
    Good value and comfortable stay.
    • Business trip
    • Solo traveller
    • Mobility Accessible Guestroom King Tub
    • Stayed 3 nights
    • Submitted via mobile

    new parking fees and dust room ventilation system.

    location and room set up.

    Stayed in January 2023

  • Reviewed: 23 January 2023

    8.0
    Clean hotel with friendly staff.
    • Leisure trip
    • Family with young children
    • Hearing Accessible Guest Room Two Queens Courtyard or Pool View
    • Stayed 3 nights
    • Submitted via mobile

    the shower head was awful and barely spit out any water and the pillows were absolutely awful. Both of these dislikes did not make me dislike the property at all. I would absolutely stay here again. I just would bring my own pillow.

    the staff were all so friendly and professional.

    Stayed in January 2023

  • Reviewed: 10 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Mobility Accessible Guestroom King Tub
    • Stayed 3 nights
    • Submitted via mobile

    Easy check in, big room but no microwave. Also, had requested a date change in advance, to arrive a day later but it wasn't processed.

    Stayed in January 2023

  • Reviewed: 5 January 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Hearing Accessible Guestroom Two Queens
    • Stayed 2 nights

    $5 a day for parking and tax on top of that, that was not on booking.com. The bathroom door didn't lock because the door backwards and the bolt lock didn't work either. I'm sure I knew there was no breakfast but the charges were what they had were pretty high. I just went for donuts elsewhere. The shower thing wouldn't go up so it was a shower and bath in one which was very slippery.

    The beds were very very comfortable. The location was great, right off the 10 and close to everything. The room was clean and roomy.

    Stayed in January 2023

  • Reviewed: 4 January 2023

    9.0
    Liked the large meeting area our large family used.
    • Leisure trip
    • Couple
    • Mobility/Hearing Accessible Guestroom King Roll-In Shower
    • Stayed 8 nights

    Bed a bit hard

    OK choices, quality

    Stayed in January 2023

  • Reviewed: 11 December 2022

    8.0
    great location with excellent room layout.
    • Business trip
    • Solo traveller
    • Mobility/Hearing Accessible Guestroom King Roll-In Shower
    • Stayed 10 nights
    • Submitted via mobile

    no microwave, dust from poor ventilation.

    layout of the room

    Stayed in December 2022

  • Reviewed: 10 December 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Guestroom King Room with Sofabed
    • Stayed 2 nights
    • Submitted via mobile

    loud a/c and traffic

    room clean and spacious

    Stayed in December 2022

Showing 76 – 100

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