Very dirty. It just seems like a very old and unkept hotel. Pool was closed. It had a tarp over it but you could see the water. Seems like it has been abandoned for years. The firepit area was dirty. The seats were torn and moldy. The room was disgusting. Walls looked like they had been painted with different tones. The carpet was so dirty i disnt feel comfortable removing my socks. Everything in the room seemed old and dirty. The reason I booked there was because of the pictures, it seemed like it would be relaxing to just stroll around the hotel or sit by firepit conversation. Staff was great, but this really looks like a hotel that shouldn't even be open for booking.

Staff was great. Airport shuttle was great.

Stayed in April 2025

N/A

very nice and clean

Stayed in April 2025

Hotel is dated and needs carpet cleaning or carpet replaced. Bed was clean, but bathroom floor had old hairs on it. Due to airplanes flying overhead, room was much noisier than expected. Other reviews had discounted the noise, earplugs likely required.

Close to airport and somewhat safe atmosphere. Staff were friendly and helpful.

Stayed in March 2025

all was well in my opinion .

didn't stay for breakfast but what I liked was the staff and the cleanliness of our room.

Stayed in February 2025

The hallways were cold.

It's great for the night before an early morning flight. With free airport transport

Stayed in January 2025

Shuttle service to airport and knowledgeable front desk staff.

Stayed in January 2025

I didn’t like anything! The room was awful! The price for that dump is extremely awful. I got a rash from the bed linens and couldn’t sleep due to having to scratch all night! I want a TOTAL REFUND!!!

This place is TERRIBLE!!

Stayed in January 2025

I was given a handicapped room, after I stated clearly in my notes all of my preferences . I paid for a deluxe king room and did not get it. After paying online, they tried to charge me again once I got to the hotel.

price of room

Stayed in December 2024

Paying for parking at this property is capitalism at its finest. There is nothing in the area that would constitute a $5 per day charge. The area is not easily walkable or accessible to conveniences.

Stayed in December 2024

No cable! Room was okay. Hotel gave motel vibes!

Beds were comfortable, Staff was friendly

Stayed in November 2024

Nothing! Great hotel! Staff was kind, considerate and very helpful.

Didn’t eat breakfast but the morning gentleman was exceptionally gracious and made me a gingerbread latte that was better than any one I’ve ever had at Starbucks proper! The evening before we had dinner and the young lady serving made me an exceptional gingerbread latte. The cheeseburgers were good and a great value for the price. The young lady brought our food to the table and was extremely pleasant.

Stayed in December 2024

Poor quality, over-priced food at the food counter where we bought dinner, building is dated but at the same time, that likely keeps the cost down

Friendly staff, well equipped workout room, comfortable beds, quiet, easy access from airport and to freeway, clean bathroom

Stayed in November 2024

Hotel was clean and in a great location

Stayed in October 2024

Drove 4 hours to get here expecting a great stay but as soon as we got there around 6ish we checked in but little did we know the power was out. Nobody informed us that the power would be out so we walked up the stairs to our room to be welcomed to no power in the room which was absolutely crazy. We went back down stairs front desk wasn’t too friendly but we let her know about it she says there is nothing she can do and can refund us our money but we won’t get it back until days later. The power been out since she got there which is 3. It was very unprofessional for the company to not let people know or send the email to let us know the power was out and didn’t know how long it would be. Granted it did come back on about 30 minutes or so but i would’ve appreciated a notice before i paid my money for the stay.

Stayed in October 2024

Quiet, felt safe.

Stayed in October 2024

Nothing

The best rooms

Stayed in October 2024

Na

Customer service, convenience, shuttle reliability

Stayed in October 2024

Property was not clean

Location was convenient

Stayed in October 2024

TV was small. Room coffee wasn’t any good. The lobby coffee was even worse. The STAFF WAS RUDE! Right from the start! We asked for a first floor in our special requests in our reservation, which was at first floor because of our pet 4 year old pup. She put us on the 4th floor. There were hardly any cars in the lot so we knew that there was room for us on the first floor. Could not find the breakfast area so we asked the front desk and she told us that it was in the lobby and said it opens at seven. We were standing in the lobby at the front desk??? It was eight when we asked. So we ended up catching our breakfast at Mac’s. Then rushed to the airport. Would not stay there. It’s not A SO CALLED SELECT HOTEL.

Room was clean and comfortable. That’s it.

Stayed in September 2024

Not much of a breakfast selection

Friendly staff, made quick accommodations to make my family feel comfortable! The airport shuttle service was helpful.

Stayed in August 2024

The assistant manager Deidra was an absolute gem! She truly made our stay one of the best I’ve had in all I’ve traveled. The lobby was so inviting and gave a home like feel! Our family spent each night in the lobby relaxed playing games while grabbing supper from the Commons. Our room was pleasant and all the staff was amazing!

Stayed in July 2024

Saw a roach

Convenient near the airport

Stayed in July 2024

Staff on check in / out was not friendly. The hallways / elevator was so hot its was gross. One of the elevators made such an awful noise and rattling that it was scary. The next morning we were told there was no breakfast.

The pool was ok

Stayed in July 2024

Front desk personnel were not friendly or helpful. The booking listing said the price to be $140.00 per night, but was charged $225.00. Wall paper was falling off the walls.

Stayed in June 2024

Staff/room appliances not working/ cleaning of the rooms. No fresh towels when asked. (3times)

Location

Stayed in June 2024