The room was on the smaller side but ideal for 1 person. To be honest I only ever used the room to get ready and sleep in so wasn't really an issue for me. The breakfast was OK but same variety every day. I would suggest getting up early as come 8am the breakfast lobby was busy and most of the food had run out with no where to sit. Arrive at 06:30 during the week or 7am on weekends and you will receive a better experience.

The location was good - 12 min walk to Times Square and 4 min walk to 34th Street (Station, Maceys, etc). The lobby area was nice and welcoming and the staff were accommodating.

Stayed in July 2022

The door of the room was locking from inside, while noone was in the room and had to call the techician to bypass the lock. The problem was immediately solved both times. Breakfast was basic.

Very polite staff and great location next to the Javit's Exhibition Center.

Stayed in June 2022

The security deposit thing, if they could just charge it separately in cash so that it gets refunded right after checking out.

Room is well furnished, there's free breakfast buffet with several options and good location at heart of Manhattan

Stayed in July 2022

The bed was very uncomfortable.

Location was near train station and only a short walk to attractions. The breakfast that was included was good as well.

Stayed in July 2022

Reception staff very helpful and pleasant

Stayed in July 2022

The elevators were busy

The breakfast was reasonable

Stayed in July 2022

Great staff; free full breakfast; on site lounge/ bar from. 4-midnight.

Stayed in July 2022

The entrance is hard to find - maybe make a more overt sign? The street where the hotel is was dirty (not the hotel's fault).

Great location. Very clean and recently updated room. It was small but the use of space was fenomenal. The room and bathroom had everything we needed except a microwave. The bed was comfortable. The hotel was great too - decent breakfast, fast elevators, gym, even laundry room, which we used.

Stayed in June 2022

The streets nearby during the night are filled with homeless people and addicts, so I would recommend to walk around with company. Breakfast is great but it is located in a small area so it can be a bit crowded during peak hours.

It is located close to 34 St Penn Station, and walking distance from the Empire State Building and Bryant park. It is nicely decorated and clean, all the staff were friendly and accommodating. We had an amazing experience.

Stayed in June 2022

It was very expensive, but that is more a reflection on New York rather than this hotel specifically. The breakfast was extremely chaotic as the space was simply too small for the number of guests. The food was not very good either and although there were hot and cold options, the choice was extremely limited.

The location is great. You can walk to most places in Midtown, but if you want to save your feet, there are several subway stations nearby. The room was also very confortable and clean and I found it very convenient that there was a microwave.

Stayed in July 2022

The complimentary breakfast was awful, far too busy, loud and all served on disposable plates with plastic cutlery. There were very little heathy options, just an apple, banana or oatmeal. The lifts took a really long time to come in the morning as it was so busy.

We had a great room, relatively large for NYC and a good size bathroom.

Stayed in June 2022

The AC wasnt working properly had to change rooms twice.

Check in was quick and efficient. Location is great for touristy sites, transportation to subway and trains. Shopping and restaurants close by. Bed was comfortable and room was roomy once I got the right room.

Stayed in June 2022

The carpet was wet it looked like seepage, the bathroom outlet didn't work and we asked a few times for a solution and nothing was done

we love the hotel, the location, the staff

Stayed in July 2022

The room was a bit small although I expected it to be small since we were in Manhattan. I wish the pillows were a bit firmer. I probably could have asked for more, but did not.

The staff was very friendly and our room, although small, was comfortable and exceptionally quiet. I really liked the hotel's location. It was an easy walk to Times Square, Richard Rodgers Theatre, and the subway station. I also loved that our hotel stay included a continental breakfast.

Stayed in June 2022

elevators were always crowded with a long wait to get one

room, breakfast, AC, staff, location

Stayed in June 2022

air conditioner noisy

location.

Stayed in June 2022

waiting for elevator due to staff using it as well. not a fan of the pillows used.

nice breakfast, comfy beds.

Stayed in June 2022

long wait for elevators

good location

Stayed in May 2022

There was one incident that we observed a couple of guys using the needle close by on the street.

Proximity to all attractions and transportation.

Stayed in June 2022

more lifts

bed was very good

Stayed in June 2022

Elevators are very slow and with increased traffic they were even slower.

He included breakfast and assortment of items.

Stayed in June 2022

No toaster for breakfast

Location great Breakfast also good

Stayed in June 2022

The AC unit in the room was ridiculously loud.

The hotel location is really good for sightseeing in Manhattan.

Stayed in June 2022

Jeffrey at the front desk!

Stayed in June 2022

Very crowded and busy, no water provided

Friendly and helpful staff, lots of shops and restaurants around

Stayed in June 2022