114 Pickel St, Pigeon Forge, 37863-3301, United States
#253 of 553 hotels in Pigeon Forge
Guests' ChoiceBased on 3120 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.3
Staff
8.7
Value for money
8.5
Free WiFi
8.5
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End of dialog contentReviewed: 14 April 2023
Amy
United StatesThe breakfast (eggs) was mediocre but for “free” it served its purpose.
The room was updated and clean. It was very spacious and nice. It was very clean and the bed was soft and comfortable. The fireplace and tiling was very nice.
Stayed in April 2023
Reviewed: 13 April 2023
Suzette
United StatesThe smell of marijuana on our 2nd floor.
Great breakfast
Stayed in April 2023
Reviewed: 13 April 2023
Neomi
United StatesI did not like the cramped parking and the fact that there was no late checkout.
The whole stay was amazing I will def come back again without hesitation.!
Stayed in March 2023
Reviewed: 13 April 2023
Mary
United StatesBeds too tall, no chair at desk to sit instead of bed
Clean, location
Stayed in April 2023
Reviewed: 13 April 2023
Clarence
United StatesLittle noises
Location and breakfast
Stayed in April 2023
Reviewed: 13 April 2023
Shentina
United Statesthe only complaints I have was the walls were SUPER thin. you can literally hear everything that’s going on in the room next to you and out in the hallways. Unfortunately, we were next to a couple with 2 younger children and they were super loud and woke up and started their day every morning at 6 a.m! also, the parking isn’t ideal. they have more rooms than they do parking spots. earlier in the day, it’s really no problem. but when everyone is coming back in the evening/ later in the night, good luck finding a Parking spot.
this property exceeded my expectations! this being my first time staying here, I’d definitely book again! everything was clean and spotless! and a breakfast every morning was also very convenient!
Stayed in April 2023
Reviewed: 11 April 2023
King
United StatesInitially I thought the floor was clean. Then, I spilled some water, when I wiped it up I realized how dirty the room floor was. Ice machine on 2 nd floor wasn't working. And they ran out of some breakfast items that were not replaced well before end of breakfast.
The room was nice. I like the hard flooring instead of carpet. Quiet. The cubby for towels was a nice touch. Breakfast was nice. Fridge was very cold.
Stayed in April 2023
Reviewed: 11 April 2023
Mukesh
CanadaVery well property with excellent location
Stayed in April 2023
Reviewed: 10 April 2023
Clarence
United StatesBreakfast was not Hot
Location cleanness comfortable overalls
Stayed in April 2023
Reviewed: 10 April 2023
Sophia
United StatesIt would be nice if they put a pool in the lot next to it and have that as an addition to the property
The hotel was clean and comfortable bed.Staff was friendly and helpful breakfast was great.
Stayed in March 2023
Reviewed: 9 April 2023
Rebecca
United Statesthe bed was very squeaky
bed was super comfortable. very clean. good location.
Stayed in April 2023
Reviewed: 9 April 2023
Wilmore36
United StatesThe parking in the back is not roomy for a truck and not a lot of parking. A staff member wasn't the friendliest didn't even ask to help me check in or tell me someone would be with me. Thicker TP would be nicer than 1 ply too.
The hotel was very clean, and the beds were very comfortable. I liked the personal text about our approaching reservation and a personal response.
Stayed in April 2023
Reviewed: 8 April 2023
Taura
United Statescleaning staff wasn’t very polite when we would leave in mornings they would seem to be mad that we were in there way bc elevator was in same place as there closet
Stayed in April 2023
Reviewed: 8 April 2023
Brittany
United StatesWished it had a pool
It was accessible to everything in Pigeon Forge, kind of in the middle, not a far drive to anything. we liked that we could walk to the putt-putt course across the small road beside the hotel.
Stayed in March 2023
Reviewed: 8 April 2023
Joanna
United Statesthe air conditioner was set on 72, and it was humid in the room.
clean and stocked well.
Stayed in April 2023
Reviewed: 8 April 2023
Austin
United StatesI received a text the day of check-in letting me know who would be assisting us through our stay, which I thought was a really friendly thing to do. On our 1st night, we noticed how paper thin the bedding sheets on the bed were. And how they barely covered the bed. On day 2 of our stay, we got a text from our hostess, asking how things were and if we needed anything. I texted back asking for a couple of extra blankets if possible and never received a response. We got back to the hotel late after exploring the area, and we didn't have any extra sheets. I went down stairs to the front desk, and they said they didn't have any extra. I don't understand how that's possible and why you have what seemed like a great text feature if you're not going to use it. Also, breakfast can get flooded extremely quickly. Both mornings, we arrived in the lobby with hardly any other guest around. However, within 10 minutes, lots of others made their way down, and the staff seemed slow replenishing items. It was a decent basic continental breakfast overall, but don't count on getting seconds if you're still hungry.
For the location and price, it honestly couldn't be beat. It was a clean facility that served its purpose of a place to lay our head for the night.
Stayed in April 2023
Reviewed: 7 April 2023
Hampton
United StatesBathrooms were way too small and the rooms said it was 2 queens but it was actually 2 double beds
Clean and Convenient
Stayed in April 2023
Reviewed: 7 April 2023
Katrina
United StatesBreakfast was good. And the staff was very nice.
Stayed in April 2023
Reviewed: 6 April 2023
Marc
United StatesNo Issues
Location , comfortable
Stayed in April 2023
Reviewed: 6 April 2023
Philip
United StatesFront desk workers need customer service training!! Never welcomed and when asked them a question they acted as if it was a nuisance. Elevator was very slow.
The cleanliness was great!
Stayed in April 2023
Reviewed: 6 April 2023
Patrick
United StatesTight parking and no pool.
Clean, comfortable and decent rate.
Stayed in April 2023
Reviewed: 4 April 2023
Tonya
United StatesNothing
That is was clean and the staff was very friendly and over all in a great location.
Stayed in April 2023
Reviewed: 3 April 2023
Carmon
United StatesThe beds are squeaky and you can hear people in the next room.
very clean property and staff were very friendly.
Stayed in April 2023
Reviewed: 1 April 2023
Mickey
United StatesWater didn't drain right in tub or sink.
Fireplace and hot breakfast. Comfortable bed.
Stayed in March 2023
Reviewed: 31 March 2023
Donna
United StatesBuilt more elevators in the building, heard a lot of people complaining about lack of them. Witnessed maid staff sitting in a guest room eating and watching tv
Good assortment of food, very crowded in small area and ran out of milk and food, the attendant was slow, had to go to dollar store next door for milk
Stayed in March 2023
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