220 West Spring Valley Road, Richardson, TX 75081, United States
#19 of 23 hotels in Richardson
Guests' ChoiceBased on 91 hotel reviews
5.9Cleanliness
6.6
Comfort
6.6
Location
7.1
Facilities
6.2
Staff
7.5
Value for money
6.5
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 January 2025
Tracy
United StatesThe breakfast. I went at about 8:30 and there were frozen toaster waffles, no other type of pastries, coffee with cream but no sugar. I was very disappointed in the breakfast.
The room was clean but the sofa had what looked like a blood stain on it. Very close to the highway which was very convenient especially with the bad weather.
Stayed in January 2025
Reviewed: 11 April 2024
Malynda
United StatesIt smelled like smoke
It was quiet.
Stayed in April 2024
Reviewed: 30 April 2023
Kendre
United StatesThe staff as well as the facilities were great..
Stayed in April 2023
Reviewed: 13 February 2025
Melissa
United StatesI loved everything
Amazing
Stayed in January 2025
Reviewed: 21 January 2025
I'm
United Statesn/a
The bed was the only amenity we use...
Stayed in January 2025
Reviewed: 12 January 2025
Dana
United StatesThe hot tub
Stayed in January 2025
Reviewed: 22 October 2024
Bartleson
United StatesStaff is awesome
Stayed in October 2024
Reviewed: 7 October 2024
Latrice
United StatesRoom smelled like piss
Nothing
Stayed in October 2024
Reviewed: 30 September 2024
Diego
United StatesThey charge more they where supposed too and it was dirty and room had blood
Stayed in September 2024
Reviewed: 14 June 2024
Cooper
United StatesThe room was dirty when I got there. The lil hookers that were outside my doors were loud.
I liked the price for the stay
Stayed in June 2024
Reviewed: 3 June 2024
Le-jean
United StatesDirty room riff raff people staying there. Smell weed and loud guests.
Nothing more to say bad.
Stayed in May 2024
Reviewed: 10 May 2024
Jaf
United StatesEverything
Extremely bad quality service and stay was terrible, dirty, smoking smelly rooms, they forced me to get the smoking room even though I reserved non smoking room. The service and quality was horrible, I am a very unhappy customer.
Stayed in April 2024
Reviewed: 1 May 2024
Melitta
United StatesHad me booked for a smoking room, which it was not. They immediately switched it to a non-smoking room and gave me a room at the front of the building rather than the back, thankfully. Transients had a tendency to loiter at the front door to the lobby, which was a bit unnerving. They never caused any trouble and did not bother me but never the less did make me feel uncomfortable. The couch/pull out bed was broken down, Virtually cushions with no stability. You sat on them and hit the frame underneath. No side arm rest on one side. Graffiti on the picture above the bed. The bedding was stained and pillow case dirty. When I brought it to the desk's attention, he took care of it promptly. The room had an ill fitted ironing board cover with no iron in the holder. The hair drier came un-installed from the wall when used. Bathroom floor dirty in the corners. Towels like sandpaper and very small. Air-condition work well to keep the room cool. Maid service was good. Always took care of my coffee needs and were very nice.
My stay was adequate but could have been better. The grounds were clean except for the beer cans laying on the greenway in front of my truck. I was pleased to see the police patrol on a regular basis through the property to keep the riff raff under control at the back hotel rooms. Looked as though drug dealing going on at side of the building???? Pool was very clean, however pool locked so it was unavailable for use. It was very quiet.
Stayed in April 2024
Reviewed: 11 April 2024
Quan
United StatesThey so rude
Stayed in April 2024
Reviewed: 31 January 2024
Jennifer
United StatesUncomfortable bed, everything was dirty, roaches, holes in the bedding, and safety was a concern.
The location was the only positive.
Stayed in January 2024
Reviewed: 30 January 2024
Christine
United StatesN/A
Everything was great
Stayed in January 2024
Reviewed: 16 January 2024
Raymond
United StatesEverything was fine
Quiet
Stayed in January 2024
Reviewed: 23 December 2023
Hamblen
United StatesStaff very helpful
Stayed in December 2023
Reviewed: 28 August 2023
Lidia
HungaryThe upper light in the room didn't work. It was supposed to be non smoking, but it was stinking of smoke. Breakfast included pathetic. At the self service breakfast there were 2 slices of bread, some walfers, no butter, no jam, no cereal, milk all gone, coffee as well, no tea... actually harly can call it breakfast or food at all. Dirty kitchen.
Comfortable bed, clean bedding and towels. Coffee, toiletries.
Stayed in August 2023
Reviewed: 20 August 2023
Cynthia
United StatesThe internet was up and down. Housekeeping missed cigarette ashes on the headboard of our bed ( a non Smoking room) for 2 days. I finally cleaned off the ashes because I have asthma and also I did not want to be blamed for them. Housekeeping missed an open bottle of water in the fridge that the previous person(s) had left. I threw that away also. There was a dead cricket in the tub. The commode made weird sounds, but it did flush if you tried it twice (low flow). The sink did not leak, but the bowl had several cracks in it.
I liked the size of the room and the comfort of the king size bed. It had a good sized TV and a mini fridge and a microwave. There was a bench to sit on, a couch, coffee table, a desk and desk chair. Housekeeping checked our room daily. There was enough toilet paper, kleenex, and towels. The outdoor swimming pool was open and clean. We were near a Waffle House where we ate breakfast and a Chili's where we ate dinner and had a drink. We walked to Chili's our first night there. They have a special parking spot reserved for Veterans.
Stayed in August 2023
Reviewed: 12 August 2023
David
United StatesReservation was canceled for no reason by staff before atrival
Terrible service
Stayed in August 2023
Reviewed: 30 July 2023
Krystal
United StatesHad so many cigarette burns on the comforter! Smelt bad!
Stayed in July 2023
Reviewed: 17 July 2023
James
United StatesThe AC's in the room didn't work at all partly they were on for about 10 hours and it was still 85° in the room I called the front desk they told me there was nothing wrong with them so I didn't hardly sleep because I had to stand in 80° room with it being 100 plus outside so it was very uncomfortable and they didn't offer to accommodate me for anything
The location was perfect for what I needed
Stayed in July 2023
Reviewed: 11 July 2023
Cynthia
United StatesThe marble around the hot tub was a little loose on the side. The architect of the room must have had very long arms. Toilet paper far away from toilet. Light switch in bathroom out of reach of commode. Bedside tables far from bed.
Hot tub was amazing. Round with enough jets. Large enough for two. Fast Wi-Fi. Large comfortable bed. First floor right by a sparkling outdoor swimming pool. Special parking spot for Veterans. Large TV with a variety of channels. We laughed at reruns of Last Man Standing on UP tv. Great Anniversary Experience. Enough towels.
Stayed in July 2023
Vista, USA
San Ignacio, Belize
Monte Nai, Italy
Chengdu, China
Lanquín, Guatemala
El Chorro, Spain
Rome, Italy
Siem Reap, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content