Reviews of The Colonnade Hotel 4 stars
120 Huntington Avenue, Back Bay, Boston, MA 02116, United States
#36 of 96 hotels in Boston
Guests' ChoiceReview score
Based on 1775 hotel reviews
8.4Score breakdown
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Cleanliness
8.9
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Comfort
9.1
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Location
9.5
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Facilities
8.5
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Staff
8.8
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Value for money
7.7
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Free WiFi
9.3
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Reviewed: 11 April 2025
Jahearty
Australia37 reviews9.0“Great Hotel”- • Business trip
- • Couple
- • Superior King Room
- • Stayed 4 nights
Location is great. The hotel is very quiet, even when is busy. The reception staff were great.
Stayed in April 2025
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Reviewed: 10 April 2025
Gilsdóttir
Iceland5 reviews8.0Very good- • Business trip
- • Group
- • Preferred Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Staff was rude an unhelpful
Stayed in April 2025
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Reviewed: 30 March 2025
Ceola
Ireland6 reviews1 helpful vote8.0“Lovely hotel staff are so kind and helpful . Needs some food options and reduce the safety deposit”- • Leisure trip
- • Group
- • Preferred Double Room with Two Double Beds
- • Stayed 5 nights
- • Submitted via mobile
No breakfast or dinner options - and the 500$ safety deposit was a shock and set us back . Seems a bit steep
Excellent central location right beside a subway and easy walk to all the main areas
Stayed in March 2025
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Reviewed: 28 March 2025
Dawne
United States9 reviews2 helpful votes8.0“It was nice except for the fridge in the room which didn't work.”- • Leisure trip
- • Solo traveller
- • Preferred King Room
- • Stayed 3 nights
The fridge didn't work and ruined the food I had purchased and stored because I wanted to eat specifically for breakfasts: yogurt and fruit. When I told them about it, they left a clunky fridge in the middle of the room and just left the rotting food in the old broken fridge. The staff person's response (not Lily) was lackluster, they didn't seem very concerned.
Food in the restaurant was great, the staff person Lily when I first arrived was fantastic and helpful. The room was also very comfortable, very clean, very roomy.
Stayed in March 2025
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Reviewed: 27 March 2025
Laura
United Kingdom25 reviews4 helpful votes9.0“Great stay in Boston”- • Leisure trip
- • Solo traveller
- • Preferred King Room
- • Stayed 1 night
- • Submitted via mobile
Wonderful stay - staff were friendly, welcoming and helpful. Room was bright and airy, very comfortable.
Stayed in March 2025
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Reviewed: 18 March 2025
Alessandro
Germany13 reviews8.0“Very good location for short stays. Recommended.”- • Leisure trip
- • Family with young children
- • Preferred Double Room with Two Double Beds
- • Stayed 1 night
We did not get room service one of the days. Room service worked only sparely and we had to go pick up what we needed downstairs - which is not always easy when you have a baby.
Location was excellent, very close to the subway. The room was comfortable and clean, perhaps a bit outdated as the structure is not brand new. Overall, good value for money compared to the rest of the market in Boston.
Stayed in March 2025
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Reviewed: 16 March 2025
Karyl
United States16 reviews2 helpful votes8.0“Overall, very nice stay”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
Our first room faced Huntington and was extremely noisy all night, traffic, sirens, etc. Toilet had pulled away from wall in bathroom, and a smell of sewage was always present.
Friendly, helpful front desk, bell staff. Convenient, pleasant restaurant on premises with very good food. Problems with our first night room were resolved by an efficient room change for the second night to the alley side of the building, facilitated by Adam.
Stayed in March 2025
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Reviewed: 13 March 2025
Emma
United Kingdom1 review8.0“Relaxed.”- • Leisure trip
- • Family with young children
- • Superior Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted via mobile
Bathroom was not very clean on arrival.
Location and space in room.
Stayed in March 2025
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Reviewed: 11 March 2025
Cornelius
United States34 reviews1 helpful vote9.0“Valentine’s Day stay with wife great dinner at local premium restaurant and brunch the next day.”- • Leisure trip
- • Couple
- • Preferred King Room
- • Stayed 1 night
- • Submitted via mobile
In house restaurant was average.
Comfortable room, convenient parking and proximity to Boston’s Back Bay restaurants and premium shopping.
Stayed in February 2025
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Reviewed: 23 February 2025
Kathy
United States28 reviews1 helpful vote9.0“Quick overnight in the way home!”- • Leisure trip
- • Couple
- • Preferred King Room
- • Stayed 1 night
- • Submitted via mobile
Parking expenses.
Location, easy check in, on site parking.
Stayed in February 2025
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Reviewed: 9 February 2025
Jill
United Kingdom34 reviews2 helpful votes8.0“Great rooms but gym needs improvement”- • Business trip
- • Solo traveller
- • Preferred King Room
- • Stayed 5 nights
- • Submitted via mobile
Gym was heated to an excessive temperature which made it phenomenally uncomfortable to work out. Apparently the cold temperatures outside make the AC freeze if they change the settings. For a gym in a hotel of this size, I suggest they need to find a solution.
Comfy bed, good facilities in the room eg fridge, table to work from, great location near the Pru
Stayed in February 2025
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Reviewed: 19 January 2025
Jacqueline
Switzerland9 reviews3 helpful votes9.0“Excellent”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Very nice hotel, friendly staff big rooms, clean and comfortable, in the heart of downtown Boston. Stayed many times and have never been disappointed . Dog friendly
Stayed in January 2025
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Reviewed: 12 January 2025
Wei
United Kingdom41 reviews10 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Superior Double Room with Two Double Beds
- • Stayed 3 nights
We love everything about this hotel – the location, service, cleanliness, and comfort. It’s within walking distance to shopping streets and great restaurants. Prudential Station (for subway services) is right in front of the hotel, and Newbury Street is just a 5-minute walk away.
Stayed in December 2024
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Reviewed: 6 January 2025
Ian
United States3 reviews9.0“Wonderful”- • Leisure trip
- • Couple
- • Superior Double Room with Two Double Beds
- • Stayed 1 night
Everything was fine.
The location was excellent. We were able to walk to the concert venue. The staff was friendly and helpful. The room was clean and comfortable.
Stayed in November 2024
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Reviewed: 2 January 2025
Aileen
United States23 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Superior Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Great location, facilities were great!
Stayed in December 2024
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Reviewed: 27 December 2024
Richard
United States12 reviews1 helpful vote7.0“Mote than adequate but lacking anything to raise it to first rste”- • Leisure trip
- • Couple
- • Preferred King Room
- • Stayed 3 nights
Very plain room. Very noisy heating system.
Comfortable bed nice view
Stayed in December 2024
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Reviewed: 22 December 2024
Christian
United States21 reviews3 helpful votes9.0“Great stay at a classic Boston property.”- • Leisure trip
- • Family with young children
- • Superior Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Location is ok, but a bit on the outskirts of the wonderful Back Bay.
Beautiful room with huge windows. Lobby super cute and cozy
Stayed in December 2024
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Reviewed: 21 December 2024
Lidierth
Ireland4 reviews8.0“3 day Stay”- • Leisure trip
- • Family with young children
- • Preferred Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted via mobile
Eating facilities at the hotel. Breakfast was very poor. Also the bar wasn't opened on Sunday and Monday evenings.
Friendly staff, very comfortable spacious room. Location beside subway with lots of restaurant options and opposite a great shopping mall.
Stayed in October 2024
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Reviewed: 17 December 2024
Jill
United Kingdom34 reviews2 helpful votes8.0“Gets all the basics right”- • Business trip
- • Solo traveller
- • Preferred King Room
- • Stayed 4 nights
- • Submitted via mobile
Would love a larger gym. Thank you for getting the aircon working!
Gets all the basics right - comfortable bed, good shower, fridge in the room
Stayed in December 2024
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Reviewed: 10 December 2024
Hendrik
Spain65 reviews2 helpful votes8.0“Great hotel, request a room without inroom-door to adjacent room”- • Business trip
- • Solo traveller
- • Preferred King Room
- • Stayed 7 nights
Most of the rooms are very nice. However, some have connecting doors to adjacent rooms and those connecting doors are very poorly soundproof. That is you hear everything from the neighbours even if they talk not very loud. I requested another room upon arrival, but it was not available. Two days later they did manage to move me to a room without a connecting door.
The super confortable bed (I had a king size bed), the large room with sofa chair and working table. It is accros the street from the prudential center with lots of shops and restaurants. Also very close to a large supermarket that is open 24 hours.
Stayed in December 2024
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Reviewed: 4 December 2024
Maiocchi
United States2 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Preferred King Room
- • Stayed 1 night
- • Submitted via mobile
We checked in on Mon, we were informed that they would be no room service and the restaurant was closed.
I like the friendliness of the staff , and the location.
Stayed in December 2024
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Reviewed: 18 November 2024
Niamh
Ireland42 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Superior Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Spacious rooms and great location
Stayed in November 2024
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Reviewed: 9 November 2024
Griet
France10 reviews9.0Superb- • Business trip
- • Solo traveller
- • Superior Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Price, very expensive
Location, comfort
Stayed in September 2024
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Reviewed: 7 November 2024
Patrick
United Kingdom26 reviews3 helpful votes8.0“All in all it was very good.”- • Leisure trip
- • People with friends
- • Preferred Double Room with Two Double Beds
- • Stayed 4 nights
- • Submitted via mobile
En suite bathrooms could do with a refresh. Bar closed earlier than advertised. Bartender said he was more focused on getting home than serving!
Good location. Very clean. Felt welcomed by the reception team.
Stayed in November 2024
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