N/a.. may be provide hot water kettle.

Room was good .. excellent customer service. walking distance to public transport which takes you to universal , Santa Monica..

Stayed in March 2024

At nights especially the road side of the hotel rooms were too noisy. Besides, from the bed you can see the toilet. Maybe you can use the curtain in order to have privacy, but there is no opportunity to have privacy while having shower.

The location is perfect. The food was great.

Stayed in March 2024

Pool was being renovated, and that wasn’t mentioned.

Great lounge. Kind staff. Spacious room.

Stayed in March 2024

The cleanliness in the room could be improved.

Nice breakfast. Good location though the downtown isn’t so pleasant to walk around. Good stay.

Stayed in March 2024

Rough bed sheets

Location, cleanliness, modern decor, friendly staff

Stayed in March 2024

The thermostat (not a deal breaker). Just kind of old school so took some adjusting to use it. Also, this was not the hotel's fault at all, but we had some really loud people on our floor that were yelling in the hallways at random times throughout our stay. I did request that we were as far away from the elevator as possible so I think that helped.

This was one of the best hotels we've stayed at. Central location so we walked everywhere. We spent a day in Little Tokyo and the Arts District. Just a nice place to unplug. The staff was also super friendly and check in was a breeze since I did the precheck the day before.

Stayed in March 2024

no supermarket near the hotel

clean, nice staff, good breakfast

Stayed in March 2024

Hotel had a band on the night we stayed, it was so loud we may as well have slept on the dance floor. Bar charged our credit card 3 times for the same drinks. Then charged us again after we had checked out.

Location and hotel was excellent.

Stayed in March 2024

Shabby looking elevators, inconsistent quality of housekeeping.

Size of the room, location.

Stayed in March 2024

Didn't love that the bathroom has a glass window. Invoice email looks spammy.

Bed was comfy and staff were nice

Stayed in March 2024

There was nothing in particular that irked me!

The staff was incredibly nice. I was only in town for work, and so expected nothing more than a practical hotel to stay in, but the staff at the Delphi took very simple interactions and made them very friendly. They were helpful and so kind.

Stayed in March 2024

Daily Housekeeping was a problem. There was no system in place. Sign put out ay 11.00am room still not cleaned at 16.00 hours even though spoke to reception at 14.30 to check if on list. Music in common areas on Saturdays between 15.00 hrs -19.00 hours Unnecessary Excessive Loud music played made it impossible to sit in bar / common areas. Bar was closed during this time. Private party whilst we were there music to till 2.00 am Vibration and music felt right through room. (We stayed on the 4th floor) No kettle in rooms

Location good for Metro. Room was available after requesting early arrival a bonus. Common areas attractive design. Jazz Band on Thursday nights excellent. Room good size. Restaurant on site - only used once Female staff helpful with directions to tourist destinations Good outside seating area.

Stayed in March 2024

The toilet kept running for over an hour. I reported it and expected to be offered another room but instead told they would send maintenance! Umm no! Not when you have a whole hotel with other avail rooms to offer, especially for the huge inconvenience! Brought that up and was offered another room in the end. I also don't like that pkg is so pricey @ $55 PLUS TAX! Why is parking taxed too instead of a flat fee! When I returned from my event around 1:30 am, there was no valet person to be found for 15 mins and ended up pkg my own car. I just assumed valet was closed, alerted front desk and to give my keys only to walk out with them and the valet person was sitting in a car the whole time, in front of valet stand, and we just thought that was a guest that was waiting for valet that whole time. Basically the valet person just watched us try to figure out the situation and did nothing but stay warm and comfy in the car..for the high price of $55 + tax!

Clean room & the property overall is sytlish and beautiful!

Stayed in March 2024

One major issue we had was the shower. The water temperature ran from fine to cold to scalding! It was so temperamental that we decided not to shower my baby as we truly felt he could have been scalded. We mentioned it to reception upon check out so hopefully it’s fixed but it really was a shame.

Loved the hotel and it was so decadent I was very impressed with how it looked. The reception staff were lovely. The room was really lovely too. Just to note the beds are low to the floor but we loved that as my baby was happy crawling off and on the bed so was just like home. The bathroom was lovely and we really had a great stay apart from issues with the shower which put a bit of a dampener on it. This hotel is perfectly located near one of the major metro stations so made travelling around LA really easy and would recommend this hotel as a base for exploring the city.

Stayed in February 2024

My bed was not made up between first and second day.

Furniture and design

Stayed in February 2024

The room was just a little bit dirty and there were only two charging outlets on a single side of the bed. One USB-C and one USB-A.

Everything was great with the staff, and they were perfect about getting us in when we needed a quick reservation. They were actually really kind and great with our dogs, as well.

Stayed in February 2024

Parking options

Clean room. Comfortable bed. Spacious bathroom.

Stayed in February 2024

being offered very late check out, but it was apparently unavailable. If its not available don't get my hopes up and offer it to me.

Clean, modern, and close to public transportation

Stayed in February 2024

In night time, we can see few homeless in bearby street Parking is too expensive

Hotel is close to metro room is clean, big and hotel facility are good

Stayed in February 2024

Low on tissue and towels

Location and modern decor

Stayed in February 2024

The room didn’t have the view I wanted to have but everything else was good the stuff was nice Thank you but anyway I like the room it was nice the view was not bad but it needs more security at the back door of the hotel

Everything was good but just noisy and

Stayed in February 2024

view

comfortable room, ample size, clean

Stayed in December 2023

The parking lot kinda expensive and the accessibly with the car.

The room architecture and the location of the property.

Stayed in February 2024

The hotel is just a bit rundown. The lifts were shabby. The room blinds were shabby. It needs some general repair work to make it worth the price

The service and the staff were great

Stayed in February 2024

Good breakfast. Good service

Stayed in January 2024