Room

Food

Stayed in August 2023

No pool, no amenities like gym or rooftop The room key card kept becoming unable to unlock the door and we would have to keep going down to ask the clerk to fix the room key card

The outdoor area was nice and the property was clean, they also had parking for $25 overnight which I thought was not too bad

Stayed in August 2023

There is no screen between the shower area and the bedroom.

Good location. Near metro station. Daily room keeping services.

Stayed in August 2023

Deposit. In Booking it says 300 dollars but in reality they charge 100 dollars per night. Which was never written nor said when we arrived. They just took the deposit of 0.01 dollars and then deposited the 900, since we stayed 9nights. This created huge confusion for us and our bank account, since we had planned budget for the credit. It really messed up our plans, cause the adjustments had to be made the last minute. When I came down to talk to the front desk, the gentlemen was not surprised at all, he stated that this is not the first time and information in Booking is wrong. But then I was very clear in saying that we chose this hotel for the most part of the deposit and if I had known I need to have this credit, I would choose a different hotel, to which he literally replied: Yeah, ok! This is absolutely unacceptable and needs to be fixed asap! If your windows are facing the Main Street it gets a bit noisy. So if you are a light sleeper this will definitely be an issue. Valet is a bit expensive, but you can always park in the city.

The location is perfect if you wanna stay in DTLA. Restaurants and shops around the corner as well as everything in walkable distance. The valet service. Staff at the hotel nice and helpful, except for one front desk gentleman we encountered on several occasions. 10 dollars credit per room per day, allowed us to have some drinks and snacks. Comfortable bed and bathrobes.

Stayed in August 2023

Charge so much for parking $50 per day event we already rent a hotel inside

Clean and nice room feel so fresh and self

Stayed in August 2023

Staff were miserable.

Central location, very nice inside and good comfortable beds.

Stayed in August 2023

No coffee in rooms. Factor in costs for parking

Clean and comfortable. Convenient for downtown access

Stayed in August 2023

nothing

The location is good and safe

Stayed in August 2023

WATER SHUT OFF DURING BATH

BEAUTIFUL AREA

Stayed in August 2023

The location for a hotel in the city is fine, but the room was very noisy as the streets are busy until late at night. The windows, although nice and big and provided a lot of Light, don’t block out enough of the noise.

Staff were extremely friendly and very helpful. Very impressed overall by both. I love the novelty of the bathroom in the bedroom and separated by glass - not everyone will like that, especially those who like their privacy.

Stayed in August 2023

The shower was see-through to the room, but wasn’t a problem if there with an s.o.

Perfect location, stylish and comfy. Had a nice 70s vibe.

Stayed in July 2023

No swimming pool. Include Vegetarian options in the restaurant as well as English Breakfast tea and fresh juice.

Good

Stayed in August 2023

Very great hotel in downtown Los Angeles, literally close to Perishing Square and all the other touristy places in downtown Los Angeles

Stayed in July 2023

First stay room needed carpet seeped cleaned. Gave the hotel a second chance and the room was excellent.

Nice staff and convenient location, near commercial parking and easy to get in and out of.

Stayed in August 2023

The bathroom is divided from the bedroom by a glass wall, so it was a bit weird. Also, all towels were replaced every single day. I find this unnecessary, and would welcome a more ecological take on this. If there were any towel hangers, I'd be more than happy not to throw my towels on the floor but instead reuse them for a few days.

It was a really nice hotel and room overall.

Stayed in August 2023

everything was good

spacious rooms, clean, helpful stuff, beautiful lobby and nice although small outside sitting area. Room was large, I liked bathroom with glass window to the room. Location was fine, available public parking just next to hotel.

Stayed in August 2023

We had to wait for more than 2 hours after check in due to the room not being ready which was stressful after a 9hr drive

The cleanliness and room size was great

Stayed in August 2023

U had to ask for a kettle in the room if u needed one which was inconvenient. Breakfast was a bit pricey

The location was great. Mariana at the reception was very nice and so was Mary at the bar.

Stayed in July 2023

None

Spacious room and good hotel location

Stayed in July 2023

House cleaning did some weird things such as moving my things around and did not replenish certain items such as water each day but did on my last night there which was weird. My room was unfortunately right next to the service lift so there were some loud noises every now and then from carts moving. Shower is also completely see through, so hope you are comfortable with whoever you're staying there or are by yourself. Be careful of your keycard as it tends to error out if you have it near other cards in your wallet,

Located in close proximity to downtown area, hotel is brand new but the building is not. Room was very big and staff were very attentive and were on top of any issues

Stayed in July 2023

No swimming pool as was being refurbished, it didn’t say on website

Good location and very comfortable beds

Stayed in July 2023

The outdated corridors and elevators compared to the modern rooms and reception

The roof top terrace

Stayed in July 2023

Building is very old and so the elevators, but nothing to concern about, DTLA is definitely not the nicest area to stay in LA, but this hotel is well located and the area doesn’t feels unsecured.

Nice decoration and sparkly clean, the downstairs bar was have a nice vibe, and the outdoor restaurant area is nice as well.

Stayed in July 2023

The elevators and hallways are outdated, and the walls creak a bit - it's an old building and you can tell.

Very kind staff, eager to make my stay the best it could be. The lobby is gorgeous, the room was spacious.

Stayed in July 2023

Quite expensive overall, considering no breakfast included and no coffee/tea facilities in the room. Prefer room without glass door for shower as a family.

Location was excellent. Very central and near the metro and shopping mall which included Target. Great restaurants near by. Excellent brunch spots.

Stayed in July 2023