The deposit amount per night is quite high. + During my stay, and for two consecutive days, there were loud maintenance works on my floor happening at improper times—very early in the morning.

Clean, cozy and very comfortable. I like that it has balconies and washing machines ⭐️

Stayed in January 2025

Very nice and comfortable rooms for family with kids! I only miss the restaurant!

Stayed in January 2025

Great if you are taking a cruise!!! Very loud with the traffic---louder than nyc!

Stayed in March 2025

Nothing

The view were amazing also there were a lot of amenities

Stayed in March 2025

That there was only one restaurant and limited options for food. Also I got charged 75.00 for taking some alcohol from the room. I am waiting on a reply from accounting. If I wanted to purchase something from the mini bar there isn't a price list and/or inventory. How are things logged and why wasn't I asked of charge at check out? I spent more than enough at the bar to take anything from the mini bar. Our room was also loud with running water all night. Sounded like a waterfall. The front desk was kind enough to remove the amenity charge.

The pool and grassy area were a nice place to view the bay of Miami. The gym is stunning and liked the security of the elevators.

Stayed in March 2025

Room service cleans every two days. I wish it could be every day.

I am very pleased with my stay. The staff are friendly and helpful. The location was convenient and the balcony view into the ocean is amazing.

Stayed in March 2025

Nothing, it was perfect!

Great customer service upon check in and throughout the entire stay! Can’t beat the location either.

Stayed in March 2025

Great location

Stayed in March 2025

It was a bit expansive

Nice location and nice view from uooer floors

Stayed in February 2025

Vale service is slow and expensive. You have no option to park the car yourself.

Nice apartment, great view, central location

Stayed in March 2025

Valor do estacionamento

Camas

Stayed in March 2025

Nothing

Everything

Stayed in March 2025

There was nothing that could have been done to make our stay more pleasant.

The property was beautiful. The room was beautiful decorated and had great amenities.

Stayed in March 2025

Great location

Stayed in March 2025

What I did not like was, the check-in time wasn’t until 4:00 pm. I was able to get in my room a little after 3:00 pm, but I had actually been there since between 11:00 am and 12:00 pm. Having such a late check-in time takes time away from you starting your vacation. Yes, they stored our bags for us, (while we waited for our room to become available)but when traveling the first thing I want to do, is get in my room, shower, change clothes, and prepare for my day. In my opinion, a 4 o’clock check-in time wasted a whole day of my vacation. I am not a nighttime person by 5:00 pm., I am ready to relax inside where it’s safe. I booked the room for 4 adults. However, the room was only set up for two. It was a king suite which had a king size bed and a couch bed. The bathroom only had washcloths, hand towels, and body towels for two people. There wasn’t any linen in the room for the couch bed. I had to call Room Service for the bath items and the linen. Room Service responded quickly, was very nice and pleasant, but there was definitely an English barrier. Room Service brought everything I asked for except for a complete set of bathroom items. Still no washcloths for my other two guests. Luckily, when I travel, I bring my own washcloths.

The atmosphere was pleasant the scenery out of the window of my room was awesome. The set up of the room was nice and comfortable. The staff was very pleasant and respectful. I loved my stay at this hotel.

Stayed in March 2025

I love everything

The location was amazing, the service all the amenities all the staff I love to be there

Stayed in March 2025

They do need to get a new couch for the room but otherwise it was terrific!

We loved this property! We felt valued and safe!

Stayed in March 2025

Timing on room cleaning

Jasmine it was the best front desk I ever have love the way she handle everything and the way she treat us 100% the best

Stayed in March 2025

The entire location, the room, the amenities... top tier!

Stayed in March 2025

Definitely wish there was housekeeping daily. Although when I requested it was kindly provided to us. But, as being labeled as a hotel, I would expect daily housekeeping services as a standard.

Great location! Has everything you need. Great cafes and nearby restaurants. Fantastic amenities. Secure and safe stay.

Stayed in March 2025

I liked everything about the Esler the view from my room was amazing.

Stayed in March 2025

The beds were very uncomfortable. The housekeeping service was not great (every other day). Housekeeping entered the room twice without knocking. Had to ask for service at the end of the days when provided. Bedding was stained. Valet was very expensive.

The location was great. The space in the unit was good. Facilities were good. Enjoyed the pool deck and gym.

Stayed in March 2025

The app presents some challenges for communication, and a few customers experienced difficulties in receiving service. However, I was pleasantly surprised by the helpful individual in the lobby who took the time to address our needs. His kindness and attentiveness really made a difference and helped turn our experience around. Good customer service can be rare, and it's great to see it when it happens.

The location

Stayed in February 2025

Loved hotel

Close to everything

Stayed in March 2025