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Reviews of Garrison Hotel & Suites Dover-Portsmouth, Ascend Hotel Collection 2 stars

200 Sterling Way, Dover, NH 03820, United States

#3 of 7 hotels in Dover

Guests' Choice

Review score

Based on 330 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 1 May 2025

    8.0
    Enjoyable stay for a family visit
    • Leisure trip
    • Couple
    • King Room with Kitchen - Non-Smoking
    • Stayed 2 nights

    Staff was very friendly and helpful. We loved the bird feeders out back.

    Stayed in April 2025

  • Reviewed: 23 April 2025

    10
    Better than expected
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Cleanliness, happy employees, great breakfast

    Stayed in April 2025

  • Reviewed: 23 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not realy didn't like but carpets are outdated

    Location

    Stayed in April 2025

  • Reviewed: 23 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really. No complaints at all

    It is located in a quiet end of the street place with a donut shop right in front. They always have fresh coffee and snacks available 24/7. The room was very clean and provides all toiletries including toothbrush and toothpaste in the room. Bed was very comfortable and the staff was very nice and friendly.

    Stayed in March 2025

  • Reviewed: 9 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Stayed in March 2025

  • Reviewed: 6 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Not as nice as the pictures

    Friendly staff

    Stayed in March 2025

  • Reviewed: 6 March 2025

    9.0
    Great quality comfortable clean hotel
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Only one minor complaint was ice machine on 2nd floor didn’t work. Later noticed on a room advisor that ice was on the 1st floor however no note of any kind on 2nd floor machine. Would be nice to add a note there.

    Hotel was very clean, staff super friendly, close to highway however very quiet.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    10
    closer to the airport
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing

    modern and clean

    Stayed in February 2025

  • Reviewed: 2 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Stayed for the weekend. I have absolutely no complaints. Hotel was clean staff was great!!! Breakfast was good. Beds were comfortable.

    Stayed in March 2025

  • Reviewed: 28 February 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The woman who was working at the front desk was amazing. So accommodating and friendly.

    Stayed in February 2025

  • Reviewed: 10 January 2025

    10
    Will be back!
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great friendly staff, welcoming Christmas decor, consistently clean and a comfortable place to stay. 2nd stay here and will continue to stay here while visiting my child at local university.

    Stayed in December 2024

  • Reviewed: 5 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    I loved everything!

    Breakfast was very good! Location was perfect! The Christmas decorations were beautiful!

    Stayed in December 2024

  • Reviewed: 2 January 2025

    10
    VERRY PLEASANT AND CONVENIENT
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    ONE YEAR I WENT TO BOOK IN WITH A PRE-APROVED COMFERMATION AND WAS TOLD I WAS ON A NO RENT LIST. AFTER GETTING THE DAY MANAGER INVOVED IT WAS UNFORTUNATE TO FIND THE A PERSON WITH THE SAME NAME AS ME HAD CAUSED A DISTURBANCE A YEAR PRIOR. AFTER FURTHER INVESTIGATION IT WAS RESOLVED I WAS NOT THE SAME PERSON.

    WE GO TO OUR DAUTHERS EVERY CHRISMASS AND THE HOTEL IS LOCATED CLOSE TO HER HOUSE. HAVE BEEN STAYING THERE FOR8 YEARS NOW AND HAVE NEVER BEEN DISAPOINTED. GRANDDAUITHERS WOULD USE THE POOL ON CHRISTMAS DAY WHEN THEY WERE YOUNGER AND WILL REMEMBER MANY GREAT MEMORIES FROM THE HOTEL. HOPE TO SPEND MANY MORE CHRISTMAS EVE NIGHTS THERE IN THE FUTURE.

    Stayed in December 2024

  • Reviewed: 8 December 2024

    10
    Beautiful place!!!
    • Leisure trip
    • Couple
    • Superior King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The soaking tube didn’t have any jets 😞

    Beautiful Christmas decor!!! Very clean!!

    Stayed in December 2024

  • Reviewed: 30 November 2024

    9.0
    Highly recommend!
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    The location was super convenient for us. The complimentary breakfast was great and the dining area was bright and comfortable with lots of windows and a stone fireplace with a beautiful fire. The decor was very pleasing and the staff was very friendly. The room was very clean, bed and pillows very comfortable. Great stay.

    Stayed in November 2024

  • Reviewed: 18 November 2024

    10
    Had a wonderful stay. Would definitely book again and recommend to friends and family!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I thought it was a great place to stay overall!

    Everything was very nice! Staff was pleasant and our room was clean. The fresh fruit offered along with complimentary coffee and tea in the lobby was a huge bonus!

    Stayed in September 2024

  • Reviewed: 11 November 2024

    9.0
    Enjoyed our room, indoor pool, indoor fireplace and outdoor fire pit.
    • Leisure trip
    • Couple
    • King Room with Kitchen - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Only things missing to make it a perfect stay would have been private balconies/outdoor space off your room or perhaps hot tubs either in the pool area or maybe even outdoors.

    Location was very convenient for us, as we were visiting friends that lived less than 3 miles from The Garrison. Hot breakfast options were somewhat limited but still a reasonable number of options overall to "grab and go" - it certainly made life easier in that most days we only had to figure out where to eat for lunch and dinner each day of our stay.

    Stayed in November 2024

  • Reviewed: 1 November 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    The pool was cold, we asked if it could be warmed up but it never was. We never saw another guest in the pool.

    The comfort and cleanliness of the hotel.

    Stayed in October 2024

  • Reviewed: 16 October 2024

    9.0
    Great stay. Will consider again when up in that area.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night

    N/A

    Loved the Halloween decorations. Made it seem as though the staff really has fun doing it. Check in was easy. Front desk personnel very friendly. Love that it's pet friendly. Will keep that in mind for next time.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The property was very clean and we were so excited because it was decorated so well for Halloween. The decorations were so nice and make the stay so much nicer.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    10
    Hope to Come me Again!
    • Leisure trip
    • Family with young children
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing to add here

    The staff was extremely helpful ...we loved the decor and the birdfeeders and natural beauty outside our 1st floor window...many little ones extras made us totally comfortable.

    Stayed in October 2024

  • Reviewed: 6 October 2024

    10
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very nice attention to detail. Very friendly accommodating staff! Comfortable and clean. A good comfortable place to feel comfortable as a home a way from home for a couple days.

    Stayed in October 2024

  • Reviewed: 3 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was quite small, the room size did make up for the tiny bathroom. The pool wasn’t heated, and our room was first room, the smoking section was right outside our room so it smelled a bit like smoke. The outside lawn furniture was also right outside our room and there was some sort of party or large group of people that loud pretty late. We understand the hotel can’t necessarily control that.

    We loved the decor, and friendly staff. There was popcorn, tea and coffee which the kids loved. The room was nice and the bed’s comfortable for the most part. Awesome gym facilities!!

    Stayed in September 2024

  • Reviewed: 24 September 2024

    10
    sweet and cute. this is a great buy.
    • Leisure trip
    • Solo traveller
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    it’s so cute —obviously managed by people who care—feels small town

    Stayed in September 2024

Showing 1 – 25

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