1234 Locust Street, Philadelphia, PA 19107, United States
#50 of 95 hotels in Philadelphia
Guests' ChoiceBased on 532 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.2
Staff
7.3
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 8 November 2024
Pavel
JapanEverything was great
Everything was great
Stayed in November 2024
Reviewed: 4 November 2024
Laura
GermanyRequires upload of biometrical data, check in is completely via phone. No staff at the hotel. Would NEVER have agreed to this if it was clear before booking.
The room was okay.
Stayed in November 2024
Reviewed: 26 October 2024
Melissa
United StatesN/A
Great location! Comfortable and clean.
Stayed in October 2024
Reviewed: 2 October 2024
Bradley
United KingdomNothing.
Great location. Really easy to check in. Free lockers for luggage. Large room. Clean and comfortable.
Stayed in September 2024
Reviewed: 24 September 2024
Jonathan
United Statessucked
good location
Stayed in September 2024
Reviewed: 15 September 2024
Sara
United StatesNo lobby, everything is digital (room key, access). Old furniture.
Location, big room
Stayed in September 2024
Reviewed: 10 September 2024
Carolyn
United StatesNo outlets close enough to the nightstand for my charger. I’ll bring a longer one, next time.
Effortless check in and check out.
Stayed in September 2024
Reviewed: 7 September 2024
Heather
United StatesI wasn’t a fan of the area it was in. I didn’t realize we would be staying in a gay neighborhood with very flamboyant gay men. My brother is gay so I am not phobic around homosexual people but when they are purposely acting overly gay that’s when I have an issue and this district definitely had more than its fair share of overly dramatic gay men running around. Our room also stayed fairly warm and there a constant loud banging sound that would occur every 15 seconds or less which made it very difficult to sleep.
It was walking distance from many sites
Stayed in September 2024
Reviewed: 4 September 2024
Arjun
United KingdomLimited luggage storage Bed was small double Could have been cleaner Good location but very loud during night as it’s close to Main Street with bars and shops
Stayed in August 2024
Reviewed: 3 September 2024
David
United StatesPoor disclosure - Check in, luggage storage, having to download an app just to watch television. The last thing I want to do is to lard up my phone with another App to see the news. First, this is not a hotel. Check in time is rigid starting at 4 PM - no sooner or you pay extra. There is no front desk. Everything is done electronically with codes to check - in. You store bags in lockers if you arrive early or are leaving later after check out which is 1100. If the lockers are full, well good luck, you are stuck with your bags. The whole experience creates anxiety i.e. will the access code work after check - out so I can get my bags so I make my plane? I don't need that.
Location
Stayed in September 2024
Reviewed: 20 August 2024
Jose
United StatesThe room was extremely comfortable and well appointed, spacious and a beautiful bathroom too. The concept of no staff was new for me, but it work well
Stayed in July 2024
Reviewed: 12 August 2024
Ess
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 8 August 2024
Donna
United StatesCoffee machine in room didn’t work
Great location and high ceilings
Stayed in August 2024
Reviewed: 8 July 2024
Jane
United KingdomRun down room and hotel in general, all in need of modernising. Disappointing
Good location with bars and restaurants nearby
Stayed in July 2024
Reviewed: 19 May 2024
Eduardo
BrazilWe love everything in our days in The Arco. We had a freedom of an Airbnb with the luxury of a upscale hotel, with the right size, in a historic building, with a short number of rooms. Certainly, we will stay in another location next travel.
Stayed in May 2024
Reviewed: 4 May 2024
James
United StatesOnly decaf coffee in the room
Location, the bed, ease of checkin
Stayed in April 2024
Reviewed: 28 April 2024
Alja
SloveniaThe verification process was a bit of a nightmare
The big room, the cleanliness, the bed, the location
Stayed in April 2024
Reviewed: 16 April 2024
Felipe
United Statescleanliness, no TV, street access (unsafe outside; literally had to jump over homeless people to get in one night), tiny shower not suitable for anyone over 5'7", only 2 towels, no desk/work space in room, useless "lounge",
good price, convenient location
Stayed in April 2024
Reviewed: 15 March 2024
Heather
United StatesEverything was pretty worn and the bedding smelled bad
Location, comfortable mattress
Stayed in March 2024
Reviewed: 7 February 2024
Carla
United StatesNothing
Good location.
Stayed in January 2024
Reviewed: 6 February 2024
David
United StatesThe room was shabby, and I found a cockroach hanging out when I used my bathroom at night. There was no front desk or staff on site. The room had only one small window and was dark during the day.
The room was a big loft apartment.
Stayed in February 2024
Reviewed: 30 December 2023
Anna
United StatesI liked the Chromecast feature and the HDMI cable in the room that made streaming so easy.
Stayed in December 2023
Reviewed: 18 December 2023
Rana
United Arab EmiratesLocation was super, room was brilliant, facilities was great.
Room was the best, Staff we coordinate through call was well professional , helpful. Appreciated for there support.
Stayed in December 2023
Reviewed: 14 December 2023
Jennifer
AustraliaIt would want to be cheap because the furniture was sometimes decrepit and the whole hotel was quite old and not well maintained. The air con was loud and slow to respond. On the first morning, there was no hot water to my room. Then the sole elevator to the 5-floor property stopped functioning over most of the weekend, a problem given my mobility issues. Over my 6-day stay, the room was never serviced. The main problem is that there are no concierge staff on site, so requests for help (which had to be made to a call centre) were responded to very slowly if at all. I could not recommend this property to others.
Cheap in a great location but disappointing overall.
Stayed in December 2023
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