Nothing

Everything it was fabulous!!!

Stayed in May 2022

Beds (mattresses) could be updated.

Location, friendly staff, second floor veranda, good food!

Stayed in May 2022

nothing

Everything… A perfect romantic getaway

Stayed in May 2022

location is excellent close to restaurants and the train . easy commute to the lake and other cool attractions close by opera house , Penns Peak etc

Stayed in May 2022

nothing

beautiful building, super location, nice decorated and furniture

Stayed in May 2022

Noisy

Location

Stayed in October 2024

For over $200 per Night we should have had maid service. Our maid had the audacity to leave a tip envelope

Stayed in July 2024

Our room was quite old and facing a another building - not just no view, people actually looked into our room

The location in town is great and the fact parking is included is a great plus.

Stayed in May 2024

No room service. No hot tea. No replenishment of the coffee in the room. No replenishment of towels

The quaint little town

Stayed in November 2023

The rudeness !!!

We checked in and the girl was soso rude ! Really get someone pleasant a people person, train them ! No business being there if you cannot deal with the public ! Room ws not ready so came back and the manager checked us in and we asked for a ten dollar gift card for breakfast ! She said no because we booked 2 rooms thru booking .com ! Really !! And the 2 rooms were not cheap ! I asked the rude girl what was going on in town since it was Halloween , she said i don't know !!!! Just down right rude, restaurant was closed on Tuesday , so we went to Molly Maguire where we were treated with kindness and they gave us a tour of Hotel Switzerland ! Jennie , the owner was amazing !!! We will book there !!!!

Stayed in November 2023

Our room had a weird layout, very long and narrow, overlooking the bleak parking lot. The furnishings were adequate but tired and dated, and the bathroom reminded me of the dark '80s. It was clean but could do with a refresh (patching nail holes, paint, etc.) Walls were thin (or we had unusually loud neighbors). Strangely, the soap and coffee in the room were really bad.

Staff was pleasant and efficient. The location is excellent for exploring the historic part of Jim Thorpe.

Stayed in September 2023

Staff was not friendly, guest needed to make reservations for all meals, pub not open and had to go elsewhere, room smelled, hotel was not worth the money

Parking

Stayed in September 2023

The view was over the sirconfition units The room was not vkesn

No breakfast vouchers were given because we went through you instead if the inn

Stayed in September 2023

parking and noise of the building. everything was so out dated ac only went to 72° no matter what shower was a bath fitter cheap remodel !

location

Stayed in June 2023

needs some updates

it was a historic site with beautiful balcony views

Stayed in February 2023

didn’t like our room , poor layout. dusty. the tv was not easy to use, couldn’t find a simple news station , needed a password for streaming services. ordered the fruit parfait for breakfast, it was a cup of yogurt with a tsp of jelly on top, not worth the money. the bar was not open every day. there was a used cup sitting on the table in the lobby for two days, no one bothered to move it

when the bar is open it’s great

Stayed in October 2022

We booked 2 rooms through booking.com, we understood that each room could sleep 3 people, however there was just one double bed in each room for 6 people, was told that it was 3 per bed!!! We had to book another room. Hotel needs to talk to booking.com to sort this out as not possible to sleep 3 adults in one bed, and to avoid future disappointment for booking.com guests. Also no breakfast option offered on Booking.com when booking. When booking direct $40 cheaper per room and free breakfast $10 voucher.

Not much

Stayed in September 2022

Front desk older woman - not pleasant rushed us and was not friendly- she should make beds not be at a front desk- shouldn't deal with people. The younger girl was pleasant and nice.

Stayed in August 2022

dated decor, shower too small

friendly staff, seems well kept, good dinner on site

Stayed in August 2022

No guest parking at hotel, window AC unit, bathroom sink, musty smell, but people at hotel and in town were very friendly. Restaurants were not very high on quality.

Location was good - Hotel was very old and musty. Parking at the hotel was very difficult because that have a bar that attracts traffic and they do not enforce parking for hotel guests. The survey faces high rating even though accurate rating is lower, seems dishonest to me.

Stayed in July 2022

Well we had to park over a block away due to trucks that were in their parking lot. They had no vending machines for bottled water or snacks. A few stores in area but they opened at 11am closed at 5pm . So unless your going for a concert or something else you have to drive.

It was a nice place with a restaurant and bar right next door.

Stayed in June 2022

Food and service in the restaurant could have been better.

The room was fine.Dinner was a disappointment.I had the stuffed chicken over mashed potatoes.The chicken was over cooked,the mashed potatoes were just chunks of potato and everything was smothered in alfredo sauce.Breakfast was good! Parking was a little tough !

Stayed in May 2022

Parking not ideal, voucher for breakfast should be entitled to everyone who stays based on how you book, (recommend)No toothpaste, anti acids & snack machine. Just the little things..

Very clean

Stayed in November 2023

Location

Stayed in November 2023

Location to everything

Stayed in September 2023