pillows were not as comfortable

Stayed in May 2023

rooms are spacious, bathroom has great products, the gym is well equipped and spacious. location is also pretty good - close to union market and about a mile from Capitol. staff are also very friendly.

Stayed in April 2023

1. shower room was very small 2. the view from our room was bad as it was facing the rail tracks. wish had a better view 3. TV had no free channels. Netflix and other apps required us to log in with our credentials. i think should have allowed these streaming apps to login with hotels credentials

1. facilities were clean and good. 2. staff was courteous and very accommodating when I requested that I need my car to be valet parked for a couple of hours after checkout. 3. breakfast was very good. but very few vegetarian options. 4. bar on the top floor was very good. will definitely stay the next time I visit DC

Stayed in April 2023

My room was on the 3rd floor and it faced directly the train tracks, so I couldn’t sleep at night because of the noise. Those rooms should be sound proofed!!

Stayed in April 2023

A better restaurant besides french . Someplace with a comfortable breaakfast & coffee. Mainly used coffee shop across street. Didnt clean my room on last day of stay. Got back to room at 5:45 pm & had to call down for a room vlean up.

Stayed in March 2023

it’s located next to train station. the noise woke us up throughout the night

modern, chic, clean and wonderful customer service

Stayed in March 2023

My suggestions would be, an area for guest to heat their food since there's no microwave in the rooms. It would also be nice if there were refrigerators in the rooms to keep things cold. They do have a mini bar in the rooms, but it's full of things they want you to purchase. Nothing is complimentary, and there's no room to put your personal items.

Wonderful experience! I highly recommend this hotel. Customer service was great. From the front desk, door service, bell hop restaurant, and housekeeping. Very clean and well kept

Stayed in March 2023

I didn’t like how scarce parking was but just settled to park with valet.

I liked the room especially the bathroom. Very clean and spacious.

Stayed in February 2023

the rooms by the train tracks

everything

Stayed in February 2023

the interior decor, the view from the room and staff

Stayed in February 2023

the construction and tracks with all the noise

It was beautiful I loved the design and colors

Stayed in January 2023

No refrigerator in room.

Staff was really polite and on point with service!

Stayed in January 2025

What I didn’t like about the property was quite a lot. There wasn’t much to eat on the food menu. They seem money-hungry and don’t care about people.

I didn't like it very much. There wasn't much to eat on the menu, and they seemed more focused on making money than caring for people.

Stayed in December 2024

Deceive by the advertising to start. Train station next to the hotel. Rooms were small . Basic bathroom. No ironing board in the room. Bed is to low to the floor. Mattress needs replacing. Rm 615

Stayed in October 2024

The whole reservation was wrong they did have my payment then they didn’t have the right dates only had me down for Wednesday to Saturday then they didn’t have the right room gave me a king when I booked a double queen.

Stayed in October 2024

The cost of the room should have been discounted based upon the event I attended as a VIP Guest and Honoree. The cost should have been reduced based upon the event I attended. For clarity, DMV Awards Gala & Fashion Show Guests were to received a discounted hotel rate of $200/per night. I was charged over $400.00 a night. I would still like to receive an adjustment. Please have hotel management contact me directly. Thanks in advance. Respectfully, Dr. Charles Wheeler IV - (510) 875-3561 Mobile - Email: FiveStarConsultingGroup@gmail.com

The cost should have been reduced based upon the event I attended. For clarity, DMV Awards Gala & Fashion Show Guests were to received a discounted hotel rate of $200/per night. I was charged over $400.00 a night. I would still like to receive an adjustment. Please have hotel management contact me directly. Thanks in advance. Respectfully, Dr. Charles Wheeler IV - (510) 875-3561 Mobile - Email: FiveStarConsultingGroup@gmail.com

Stayed in July 2024

Didn't get the room I booked weeks out in advance. Got there and they were overbooked and had to put me in a double queen room instead of my king room I payed for. Valet was a little expensive.

Stayed in June 2024

Check in was at 4PM, we arrived 10 minutes prior and was told they were "still working on linens" and that they room would be ready by 4:30 and that we were welcome to wait in their bar, which we had people under 21 and was not ideal. We waited nearly 2 and a half hours, and was finally told around 6PM that it was ready, however when we went upstairs we had to wait an additional 10 minutes for them to finish in the room. We paid extra for a premium room with a view of the city from the bathroom/shower, and the window shade was broken, so we could not enjoy the view. Sheets and pillows felt like plastic and were not comfortable. No mini-fridge available either.

It was close to many great restaurants and less than 15 minutes from the capitol and union station. Rooftop bar was nice. Staff were all very kind.

Stayed in June 2024

The air did not work and asked for someone to come up stairs and check it multiple times

Room was nice

Stayed in March 2024

Did not like paying service charge plus tip in the restaurant Le Clou. The Hotel staff was exceptional. My only disappointment was the mattress in room 409 needs replacing. Very soft and lumpy.

Great location. Quick service.

Stayed in April 2024

The problems with the hotel is that first of all the room doesn’t look like on photos. There was supposed to be a living room, which was not there. As the employee explained the hotel uploaded wrong photos, so instead of having a living room and a bedroom, I only got a bedroom. When I said that it is unfair towards customers, who often book rooms based on the photos the front desk employee didn’t care much. Also I booked a fare with breakfast included, the employee at the front desk confirmed it. After my departure the hotel charged me separately for the breakfast. I spent 50 minutes on the phone call with the Hilton hotline before figuring everything out. Hilton hotline employee told me, that they got in touch with the hotel and the manager will give me a call in a couple hours. It’s been about 10 days, I never got a call from the manager of the hotel, nor did I get the charge for the breakfast back. To conclude, even if the hotel itself is nice, the overall experience doesn’t let me give more than 4/10 based on these two situations

The hotel was nice and clean. The person welcoming guests was really nice and friendly. The room had a good view and the overall location is fine.

Stayed in March 2024

The parking isn’t complimentary which it should be for the price of the room. Valet took forever so I had to push my dinner reservation back. Staff at the front desk told me that there was also no microwaves on the property.

The staff were pleasant, the room as clean and comfortable, the view was amazing!

Stayed in March 2024

This hotel was not cheap and there were no extras included in the price. The room had a dirty ice bucket and used glass when we checked in and a bath towel had a stain. Not loving the housekeeping. You had to pay for the breakfast which was a very pathetic, overpriced buffet of pastries and oatmeal or a one size fits all dish you could order. There wasn't even a little store to buy snacks and you had to pay $4. for a cup of average hotel coffee. I would not recommend this hotel. Very disappointing.

The staff were very friendly and helpful and the room was comfortable.

Stayed in January 2024

I was satisfied with my stay

The rooftop was really nice even though there was no food available and the staff was welcoming

Stayed in January 2024

the room temperature was to warm and it was not possible to reduce.

Stayed in December 2023