The location and the price was a good deal.

Stayed in March 2025

Access to more towels, been nice if pool was a bit bigger

Breakfast was great, pool was great and clean, overall great time spent with family.

Stayed in March 2025

I just think the bathrooms are too little.

Stayed in March 2025

Took the kids to Branson to go to a water park.

Stayed in March 2025

The beds were terrible. I have stayed a lot of places and several times in Branson. The mattresses here were worse than any place I’ve stayed. My family enjoyed the breakfast and the location was great. Overall, an ok stay.

Stayed in March 2025

TV did not work ,took 5 hours to get clean towels, and drainage in the bathroom sucks

Free breakfast and comfortable beds

Stayed in March 2025

We stayed here for a short night after Silver Dollar City. I liked that it was a reasonable price, well maintained, and wasn’t too far from our other plans.

Stayed in March 2025

The parking is quite hard to navigate up and down. Definitely need flat parking.

Location is by far the best place.

Stayed in March 2025

The room was dated, and the chair was old, showing signs of being dirty and worn. The bed needed to be replaced, and the TV had a red tone on every channel. This could be a nice place to stay with a few updates, but it wasn’t worth the extra cost for the not-so-updated room.

Stayed in March 2025

When we entered our room the shower was never cleaned I had to clean it myself there was used shampoo and conditioner in the shower my room was never cleaned,I have a handicapped child with alot of trash and it was so disappointing to be out all day and come back to a dirty room( again ) when I just checked in dirty there was trash under the bed and trash on the balcony but I am not one to complain and make my trip a bad experience so we go with the flow. We will probably just pick a different destination next time.

Breakfast was good really was hoping for bacon as well and maybe some waffles but I enjoyed it.

Stayed in March 2025

The 9th floor was very outdated and run down looking, The pool is small and over crowded also there appears to be Mold growing on the rim of the hot tub and pool. Thick blackish green crud that comes off if you touch it so could possibly just be Not getting cleaned regularly. Basically this “resort” could use a large investment in just sprucing the place up Deep Cleaning and paint would go along way!

Location was very convenient. The executive suite was large and quiet.

Stayed in March 2025

First - when we went to check in at 5pm (check in is at 4) our room wasn’t ready …… we were told to go have a drink and our room would be ready in a few minutes; informed the front desk clerk we had a reservation at 6 and we needed to go. We waited 30 minutes- room was STILL not clean so we left . We received a phone call at 7 pm that our room was ready ……. So 3 hours AFTER check in time and AFTER 6 hours of driving - with NO WAY to rest or freshen up before our dinner reservations …….. we were notified that the room was FINALLY ready!!!!! When we went to get our room key, I suggested that we get a discount for it being 3 hours we had to wait to check so they gave us a voucher for $25 for drinks at the bar (which I was charged $10 for!!!!!). We get to our room and the keys wouldn’t work - we were made to believe that it was OUR fault bc we had put them next to our phone or other credit cards. BUT we talked to a few ppl at the bar and amazingly they had the EXACT SAME PROBLEMS WE DID!!!!!! So it wasn’t just us- as we were made to believe!!!!!!! Room was ok but run down - outside of bldg showed wear and tear from things not being repaired or “spruced up” One of the Elevators quit working, one of the lobby doors didn’t work and the housekeeping and maintenance staff had to use SAME ELEVATORS as guests; so it wasn’t a pretty common occurrence to not being able to get on an elevator bc housekeeping had 4-5 huge laundry bags in the elevator. We also discovered that the reason that ppl have to wait 3 hrs after check in time is bc the housekeepers stand around in the hallways talking on their cell phones ……. Went downstairs came back up and they were still on the phone standing in the same place……. We were gone about 30 minutes. There were large trash bags up and down both sides of the halllway making it difficult to get to our room.

Stayed in March 2025

The bathroom cleanliness left a little to be desired, as well as the pool area. The hot tub water was discolored brown which was concerning. Also, parking was tricky at times trying to find a spot.

The breakfast was good, the location was convenient.

Stayed in March 2025

The parking.

Right in the middle of town.

Stayed in March 2025

The only thing we didnt like the bed was uncomfortable.

Friendly staff, family friendly. Was easy to get to. In a great location, was close to everything we planned on doing. Was surprisingly quiet in the room!

Stayed in March 2025

Beds are not comfortable, room keys get demagnetized frequently, bathrooms are small like the door barely clears the toilet. Run down we will not stay here again.

The location is ok

Stayed in March 2025

Large building, few elevators. Pool area small for the size of the hotel. Upon check-in, staff pushy with “Traditions”. Continued to push me into it after saying “No” 3 times. Very obnoxious when all I wanted was to check-in and get to my room.

Nice amenities, location.

Stayed in March 2025

We stayed in the Presidential suite. One of the toilets ran constantly. It’s above the pool area and the pool is open until midnight. We could hear everything in our room from pool area. It was very loud and kinda annoying when trying to sleep. The staircase was so wobbly going upstairs that we were cautious of even using steps. The furniture seemed very outdated as well as not what’s expected when staying in the most luxury room offered.

Love the location and pool.

Stayed in March 2025

The hot tub was dirty.

Location

Stayed in March 2025

Breakfast

Location, price, pizza

Stayed in March 2025

Pool and got tub dirty. TV didn't work.

Location and breakfast were excellent.

Stayed in March 2025

Long lines and having to wait for breakfast. Crowded

Location pool and tub

Stayed in December 2024

Breakfast room overcrowded. Some couldn’t get in to het breakfast. Meal itself was ok. Checkin took way too long. Fridge is our room had mold. Couldn’t get staff to clean it. Had to do it myself.

Room was comfortable.

Stayed in March 2025

Lobby looked more like a ticket sales store than the beautiful interior I expected. It's there under all the posters covering every column in the lobby and the advertising designs on the elevator doors. Our hotel room was not cleaned appropriately. Furniture and mattresses need to be updated.

Exterior of the building is very impressive. Staff was very nice and accommodating. Great location.

Stayed in March 2025