Nothing the room smelled, the pool was closed, the mattress cover on the bed wouldn't stay on. I paid for a premium room and got a nasty room. Will not be staying at OYO again. Nothing was as advertised.

Stayed in June 2024

Everything

Nothing

Stayed in March 2024

The housekeeping was my only complaint. They are understaffed and do not come and clean your room everyday.

The hotel was decent for the price just outdated.

Stayed in May 2024

no coffee pot, refrigerator needed defrosting, microwave and refrigerator too small

housekeeping gave us a sheet and wash cloth when we ask. price reasonable.

Stayed in April 2024

Very outdated. Pool was green. AC was missing knobs. Lobby area was junky.

Friendly staff and good location.

Stayed in February 2024

Drug deals going on in the parking lot. Room looked like it was in a rush to clean, floor was gross. Bathroom was dirty.

Was only using it for one night so wasn't bad.

Stayed in September 2023

Carpet in the room was reall dirty and worn

Semi parking

Stayed in August 2023

Our room smelled of weed and the carpet was filthy.

Price

Stayed in July 2023

No issues

What I paid for my stay was equal to the service , locations and what you get. I stayed here for work and management gave me a good deal for weekly rates rooms are quite but old and outdated

Stayed in April 2023

everything smell cleanness

nothing

Stayed in December 2022

The infestation of bugs.

German cockroaches crawling on the walls.

Stayed in January 2025

The rooms the roaches and the pillows were yellow and brown

The management was ok

Stayed in September 2024

I didn't like it when I woke up from my beauty slumber, damn roaches crawling on me. Now I am nick named Big Nasty, but that doesn't mean I like roaches crawling on me. So I get up to go shower off the roach ass and when I turn on the water, it is brown. I didn't even want it to touch my butt for the fact that it looked like it was HIV infected. So I waited for it to clear up to a pee yellow color, and I went for it. The soap and shampoo dispenser looked all nice tho but when I pushed the button to the shampoo, it smelled sour, and a whole damn family of roaches came out to greet me. I went to check out and told the lady about my experience, and she shrugged her shoulders like it wasn't no big deal. I've stayed in some nasty ass places but this one here is by far the worst. I wouldn't even recommend this place to my ex-wife or my baby mammas. A refund would be nice please.

Nothing what so ever!!!

Stayed in September 2024

Just about everything. First of all, the cable didn't work in our room. A half used bar of soap on the sink showed me it hadn't been cleaned after the last guest. No phone in the room, and a serious roach problem, and I do mean serious. Add the worst, most disrespectful staff(excluding Mr. Patel), that I have ever experienced in my life. From being utterly useless and lazy to completely rude and so disrespectful. I have never in my life had a desk clerk tell me to get my fuck1ng a$$ out of the room before. Nor have I had my deposit stolen from someone at the hotel, not very professional to say the least. Trust me, if I could give this roach motel 0 stars into the negatives, it's score would be below sea level. DON'T, I REPEAT DON'T STAY HERE UNDER ANY CIRCUMSTANCES, ENOUGH SAID.

Honestly just the room size, period.

Stayed in August 2024

I didn't like having bugs in the room, and even though it was still quiet for the area I was spoken too horribly by staff the next morning. I come to Tyler every month for medical treatments. This appointment required a driver, when the person driving me got there to pick me up he got out while I finished getting ready to walk his dog, immediately I was accused of having a dog in the room and threatened multiple times. I tried to be polite and tell her he just pulled in but she kept saying I was lying. I left even though I still had another night. I rated them 5 stars last month, I guess my lesson is never rate off one stay.

Check in was okay, our room was not like last month. I woke up with roaches on me.

Stayed in August 2024

Dirty, runed down, pictures really don’t show the reality.

Cheap

Stayed in July 2024

I was very hesitant due to the location, but OYO is changing the standard of that particular location. I am glad I chose to stay.

For the area they have made a very comfortable and clean place that I can go when I am making my medical appointments and feel safe, I didn't worry about people knocking on my door and the room was very clean and comfortable. I will be going back for every stay.

Stayed in July 2024

I could not stay at property. It did not appear clean or safe. I canceled upon arrival and I am requesting a reimbursement of the cancellation fee

Stayed in June 2024

Lobby was junked up with torn furniture and a paper-piled work desk in the lobby itself. The photo of the pool area is what attracted me, but the reality is otherworldly—fenced off. Moldy, obviously closed to swimming. The room was filthy, I couldn’t even bring myself to step on the carpet barefooted. The tub filled up during my shower.

Nothing

Stayed in June 2024

Lobby area still under construction but look like there was no intent to do much more to it

Room was clean and bigger than I thought it would be. Had a regular bathtub. And the bed was comfortable.

Stayed in May 2024

The pool and jacuzzi wasn't even usable

Location

Stayed in June 2024

Wifi was shaky, and couldn't be trusted for a second. Outdated, worn, battered and rickety.

A decent enough place to spend the night. Clean, comfortable and peaceful. Good Bed. Friendly and welcoming staff. Very close to gasstations, restaurants and a couple bars. Rather convenient to I-20. I would come back, without hesitation.

Stayed in June 2024

Swi.mingpool

Location and price

Stayed in June 2024

Really didnt have a dislike.

The owner and his wife are amazing people. Very courteous, warm, friendly, professional, and accommodating to the needs of their customers. The room was great and the hotel is conveniently located in Tyler as well.

Stayed in April 2024