124 Plaza Drive, Pigeon Forge, 37863, United States
#212 of 555 hotels in Pigeon Forge
Guests' ChoiceBased on 34 apartment reviews
8.1Cleanliness
8.3
Comfort
8.0
Location
9.7
Facilities
8.1
Staff
9.1
Value for money
8.4
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Showing 1 – 25
Reviewed: 23 April 2025
Suzanne
United StatesNeeds maintenance. Gross stain on chair, hole in wall, unfinished spackling on wall, shower stall floor looked really dirty but decided was just “well worn,” toilet paper sitting on floor cuz missing rod, cracked floor tiles throughout unit. Too bad cuz with a little repair & care, can be really nice!
Great location. Accessing unit easy. Nice floor plan.
Stayed in April 2025
Reviewed: 24 March 2025
Ron
United StatesIce maker not hooked up. Refrigerator not cold enough. Tiles broke in several places. Washer and dryer we didn't use. Took forever for fot clothes to dry. (Small amount). (small amount). It seemed like the places was dusty and prints on glass table. Had to buy pan to cook breakfast in because their Teflon pan was worn and scratched. Wasn't going t o list all of this, but maybe they can make it better for the next guest.
Location and amount of space..
Stayed in March 2025
Reviewed: 6 January 2025
Rick
United StatesNot much
Very clean Location was good
Stayed in December 2024
Reviewed: 17 December 2024
Heather
United StatesThe master bedspread looked quite dirty. Our pillows were worn out. The mattress was uncomfortable. The springs were loud and uncomfortable. The springs of one recliner seems to be broken as well. There are holes in the walls where things haven't been patched up. The dishwasher isn't attached to the cabinets. I almost pulled the whole unit out.
Stayed in December 2024
Reviewed: 25 November 2024
Wanda
United StatesDishwasher works great, just slides from opening when you open the door. Some of the seats on the bar chairs need to be glued or nailed on. Ice maker only made ice about once every 8 hours. Frying pans need to be replaced but worked with what we had. The tvs were challenging but I m not great with technology. Beds were fair. Not horrible but not really comfy
Location and price was excellent. Discounted attraction tickets were awesome. Everything was clean. Host always responsive
Stayed in November 2024
Reviewed: 28 May 2024
Hardwick
United StatesIt wasn’t disgusting, but just wasn’t very clean. Beds were not very comfortable. Pools were nice but cloudy with leaves and bugs in pool.
I really liked the layout of this condo, it was very spacious.
Stayed in May 2024
Reviewed: 26 April 2024
Manish
United StatesInternet was almost useless
Location, free activity passes, pool
Stayed in March 2024
Reviewed: 26 February 2024
Jericka
United StatesBEDS!! Omg the beds are awful. If we stayed more then one night we would have bought air mattresses. I haven’t seen or slept on a spring mattress since the 90’s. We were all miserable and got no sleep. I ended up on the couch to finally get some sleep. Place was very outdated. Could use some updating to decor.
Great space for pricing! Will definitely love to stay in that area again.
Stayed in February 2024
Reviewed: 18 October 2023
Jennifer
United StatesThe mattress cover was noisy and the jacuzzi stopper needs repair.
Location was great! Condo was large for our family to spread out a bit.
Stayed in October 2023
Reviewed: 9 January 2023
Rochelle
United Statesmaster shower had mildew
the furnishings were lovely!
Stayed in January 2023
Reviewed: 28 November 2022
Tamra
United Statescould have been cleaner
location
Stayed in November 2022
Reviewed: 30 March 2025
Justin
United StatesOpinions from the spouse. The unit was a huge disappointment. The refrigerator did not work properly. The freezer worked, but that's not very helpful unless you want to freeze everything! The stove was gross as it had not been cleaned. There were holes in the wall in the primary bathroom, and an accent chair had stains on it. The closets were a mess as they were used for storage. The utility closet had a rug against the HVAC system and water heater. Fire Hazard! There was no toilet paper holder in the other bathroom, and all the towels in the unit were wet because the DRYER did not WORK due to the vent being clogged! Another fire hazard! The furniture is all dated and worn. There were springs protruding in one recliner and stains showing on some of the dining furniture. The furniture is too large for the unit, and the decor needs updating. It's like you step back in time to the 1990s. Do better! Don't sell the unit as being a great place to stay! This particular unit needs a lot of TLC and a deep cleaning. Use a laundry service instead of cleaning on your own and using the unit washer and dryer to clean sheets and towels. Not sanitary, in my opinion. Booking, if I were you, I would take this unit down and not advertise it! Such a disgrace! I would love to have my hard-earned money back. If I could have found a 3-bedroom condo quickly, I would have packed up on Tuesday and not looked back. I have photos of the unit if needed.
The only good thing about this facility was that it had a pool for my kids to swim and the location.
Stayed in March 2025
Reviewed: 26 December 2024
Pate
United StatesThe refrigerator did not work and we purchased perishable items that had to be thrown away. The floors and rugs were not very clean. We also couldn’t run the dishwasher due to no dishwasher cleaner was provided despite being referenced in the email that it would be provided.
Location was ideal, comfy and generally clean space.
Stayed in December 2024
Reviewed: 19 October 2024
Tim
United StatesNo problems.
Everything was fine. We really didn't spend a lot of time in the condo. We were on the go a lot.
Stayed in October 2024
Reviewed: 3 September 2024
Shannon
United StatesI have no issues.
Everything was wonderful.
Stayed in September 2024
Reviewed: 3 August 2024
Myesha
United StatesVery clean , nice area
Stayed in July 2024
Reviewed: 29 April 2024
Rhonda
United StatesNa
Very convenient location - close to all attractions. Very pretty condo - plenty of room for 3, nice decor, and good beds. Facility was very clean.
Stayed in April 2024
Reviewed: 22 April 2024
Robert
United StatesNothing
Very clean
Stayed in April 2024
Reviewed: 5 April 2024
Carrie
United States- Tv didn’t work in living room. Maintenance man said “you’re doing it wrong. Do you not know how to work a tv? Then when he couldn’t figure it out because it was t working, he had to get a whole new tv and didn’t fix it till evening of day two. - TV doesn’t work in spare bedroom to the left - Towel rack fell in spare bathroom (maintenance man said we did it but it was hanging off the wall when we got there. Pictures to prove it.) - Towel rack about to fall in master bathroom (curious what the maintenance man’s excuse is for this one too) - Living room ceiling fan doesn’t work - Refrigerator doesn’t get cold. Took two days to get our drinks cold. - No sofa pull out bed so we had to push the couches together. - WiFi sucks zero WiFi the whole trip. - No A/C for the whole trip. Eighty degree weather and no AC. Day two the maintenance man said he’d be back with e shop vac to suck up the water at the bottom of the unit and never came back. He also told us that if we had any dirty clothes, we could lay them in the nasty water and soak up the water ourselves. Hilarious. Four days later and the water was never cleaned up. - Floors so dirty feet are black after shower. - Jacuzzi tub in master bathroom doesn’t fill up and front panel is loose - Dryer doesn’t dry (put on high heat twice) -Hole behind the front door.
Location and view
Stayed in April 2024
Reviewed: 21 March 2024
Hughes
United StatesTub did not hold water. Ice machine was turned off so had to buy ice for night
Clean, comfortable
Stayed in March 2024
Reviewed: 22 February 2024
Reiko
United StatesSpacious and clean
Stayed in February 2024
Reviewed: 30 January 2023
Billingsley
United Statesupon arrival there was no toilet paper. The tvs would not work. and the lady over the property was not nice nor accommodating. the maintenance man attempted to fix the tv but was unable and was in the room for at least an hour. I know some people can’t help it but his body odor was terrible. my family had to leave the room to keep from getting sick.
good location and clean
Stayed in January 2023
Reviewed: 28 December 2022
Tiffany
United Statesna
The property had a lot of mold in the windows.
Stayed in December 2022
Reviewed: 10 September 2022
Marissa
United StatesThe key pad worked the first time to get into the condo so we got unpacked and left. When we got back and it was dark outside the key pad no longer worked. When I called the host they told me my option was to go to another building and knock on the maintenance man’s door and if he doesn’t wake up we’ll be stuck outside and have to sleep in our cars. We were also given the option of a refund and to go somewhere else. (But mind you, our stuff is in the condo, including my car keys because I rode to dinner with a family member.) After about 45 minutes they finally just “unlocked the door from their phone.” The next day the maintenance man came and couldn’t get it to work either so it wasn’t a user error on our part. This phone conversation that night was rude, inconsiderate, and I was in shock that we went through all of that for them to just let us in simply through their phone app. Would’ve given this place full 10/10 rating if not for that conversation. There were quite a few lights that were out within the facility as well, including by the door to get in so it was extremely dark trying to get in at night.
The room itself was great. Spacious and comfortable. Loved the location and amenities.
Stayed in September 2022
Showing 1 – 25
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