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Reviews of Comfort Inn Wethersfield - Hartford 3 stars

1330 Silas Deane Highway, Wethersfield, CT 06109, United States

#2 of 2 hotels in Wethersfield

Guests' Choice

Review score

Based on 615 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.9

  • Location

    7.0

  • Facilities

    5.3

  • Staff

    6.6

  • Value for money

    5.9

  • Free WiFi

    6.5

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Showing 226 – 250

  • Reviewed: 25 February 2024

    8.0
    Very comfortable and satisfying.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights

    Wish the food was well-prepared and offered more to eat. Was appetizing but felt hungrier after dining in at the hotel. The room and fitness center made up for it though!

    I did love how the room provided a supply of sheets and towels for the bathroom. The toiletries and television were awesome assets for a lazy inside the room lol. The pool was also soothing.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The smell at one room very bad. At the other one a lot pluming problems.

    Staff it's very nice.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    7.0
    It is nice and quiet, and a lot of convenient restaurants and services nearby.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    Nothing particular.

    I need quiet.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    8.0
    Pleasant stay
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    I hope to try the pool.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Sticky bathroom floor and cockroaches in the bathroom. My son, who is a toddler found drugs under the bed

    Bed was comfortable, front desk staff was nice

    Stayed in January 2024

  • Reviewed: 30 January 2024

    3.0
    Poor
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room had an odor to it and rust broken tile around tub fixtures

    On site parking

    Stayed in January 2024

  • Reviewed: 27 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Floor felt damp and refrigerator froze my food no towels in pool area and elevator broken

    Area friendly

    Stayed in December 2023

  • Reviewed: 14 January 2024

    9.0
    We were very pleased and specifically Lisa in front desk was very helpful
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything is fine

    Breakfast and reception staff specifically- Lisa was great

    Stayed in January 2024

  • Reviewed: 30 December 2023

    1.0
    Never Again!!!!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room was rented for my don and his girlfriend after traveling for hours to visit me for the holidays. The attached pictures are from the room. My son spoke with the front desk on the second day and the front desk clerk became defensive. The couple is young and didn’t know to approach the front desk the first night plus they were exhausted. I am very disappointed...will NOT recommend staying there.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The lady in the cafeteria was arguing with herself the whole time. The entrance to the lobby had a bad smell that didn’t go away,

    The person who fretted us at night was funny and friendly, and professionally dressed.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    1.0
    Terrible
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are roaches in this hotel... I immediately put all my bags back in my car and slept with the light on. Checked out or more like left out around 7am. I don't do roaches and I would like my money back if possible.

    The location is great and that's it.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smell. The bedsheet wasn’t clean

    Location

    Stayed in December 2023

  • Reviewed: 24 December 2023

    1.0
    Please do something about the mold build up in the rooms
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    There was a ton of mold build up in the shower. The sheets and pillo cases weren't changed. There is a ton of mold build up under the carpet. The WI-FI was horrible kept going in and out.. Room service is horrible and useless the workers don't change linens or shower curtains they do not clean out the tubs it's disgusting and unsanitary. I hate that all the rooms have an ajoining door. The computer/business room sucks there is no door its out in the opening. The walls in the rooms are disgusting..Pleases do a better job or an upgrade

    I enjoyed the set up of the rooms and non smoking policy

    Stayed in November 2023

  • Reviewed: 23 December 2023

    7.0
    We enjoyed our short stay. Will recommend to others.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We like the staff , the service was excellent and the food was great.

    Breakfast was great , and the room was awesome.

    Stayed in November 2023

  • Reviewed: 19 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    They can add or change the menu of breakfast

    The breakfast was great

    Stayed in November 2023

  • Reviewed: 18 December 2023

    1.0
    Not to best stay ever.
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could not check in at 2:00. We had an event to get ready for and couldn’t. One of the two rooms we had booked was unable, broken toilet. After fixing that, the door lock was broken. We never used the second room we had booked #321. I would like to ask for a refund of $72.

    Good location and friendly staff.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smell in our room was like someone tried smoking cigarettes out of the window. Wasn’t too over-bearing but noticeable for sure. Other than that we were satisfied with the room for sure.

    My girlfriend and I were very surprised with this visit. For the price, we were definitely expecting less. But a comfortable room, a nice king size bed, and some great breakfast have us thinking we’re going to come back for sure. Thanks to the staff for keeping everything simple and easy. 👍🏽

    Stayed in December 2023

  • Reviewed: 13 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great location and no complain

    Stayed in December 2023

  • Reviewed: 7 December 2023

    1.0
    A disgusting dump - with no hope.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything else. The floors were rank. The rooms stank of cigarettes. The bathroom had mould. There was no plug for the tub despite my asking. Everything felt unclean. The curtains aren’t designed to close. The walls are paper thin between bedrooms. The lift didn’t work and poses a high fire risk as the exit was poor. The breakfast was bland and served on paper plates with plastic cutlery. Everything was sugary. Apart from the cooked breakfast - which appeared to be powdered egg omelette and very greasy fatty cheap bacon. The staff were perfectly polite but I overheard them complaining about their dreadful working conditions. They obviously weren’t given any support or encouragement. This is franchise with a private owner who obviously doesn’t care. And neither do the staff. Such a shame to see so little enthusiasm. Deeply depressing. I hope someone buys it out

    Price

    Stayed in December 2023

  • Reviewed: 6 December 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Housekeeper stolen my clothes

    Stayed in November 2023

  • Reviewed: 2 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The darker curtain didn't close the sun came was trying to sleep in low day ahead

    Quite and comfortable 😌

    Stayed in December 2023

  • Reviewed: 30 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t have an ice bucket in my room and had to use a plastic bag. When we first arrived one of the bulbs in our room were blown, but was fixed right away.

    Staff was very polite and professional, the breakfast was good with several choices. The hotel was clean and smelled good. Enjoyed my stay. I would definitely stay here again.

    Stayed in November 2023

  • Reviewed: 28 November 2023

    8.0
    Satisfactory
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was some unpleasant mariguana smell in the hallway.

    Customer service was very attentive and friendly. Breakfast was great and sufficient. Rooms were very comfortable.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    3.0
    No hot water , when brought to front desk attention I was told “yea we know about that there’s a maintenance ticket in
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness

    Location

    Stayed in November 2023

  • Reviewed: 23 November 2023

    7.0
    Great
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Gym

    Bed

    Stayed in November 2023

Showing 226 – 250

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