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Reviews of WoodSpring Suites Conroe 2 stars

2551 I-45 North, Conroe, TX 77304, United States

#19 of 19 hotels in Conroe

Guests' Choice

Review score

Based on 189 hotel reviews

3.6

Score breakdown

  • Cleanliness

    5.0

  • Comfort

    4.8

  • Location

    6.2

  • Facilities

    4.5

  • Staff

    6.1

  • Value for money

    4.9

  • Free WiFi

    6.0

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Showing 1 – 25

  • Reviewed: 13 March 2025

    3.0
    dirty
    • Business trip
    • Couple
    • 1 Queen Bed, Suite, Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    nasty smell in the building but even worse like smoking smells when i went into my room for the first time . beds were small looked lioe full size beds instead of queen beds . 4 trojan condoms were found in the nightstand between the beds by my child ! UNACCEPTABLE , maids must be lazy and dont care , also my fiance was asked for his ID at check in but the room was in my name . ive never been asked by anyone at any hotel and neither has he to "see his ID since he is going to be in the room with me" .....was told by a big black girl in the front -at check in . ik thats not protocol and she was just being nosey like hoes are . THERE WAS ROACHES ALSO AND A DAMP FOLDED UP BIG TOWEL , posed as a clean towel set for my room ! thats is disgusting . tv buttons dont work and neither does the remote ! HORRIBLE .

    price for my night of stay

    Stayed in March 2025

  • Reviewed: 17 February 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • 1 Queen Bed, Suite, Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    Was no towels or rags and soap and shampoo in our room

    Price

    Stayed in February 2025

  • Reviewed: 17 February 2025

    5.0
    My stay there was less than perfect. The front desk workers were sometimes rude.
    • Business trip
    • Couple
    • 1 Queen Bed, Suite, Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    The staff was rude and unfriendly.

    Nothibg

    Stayed in January 2025

  • Reviewed: 30 January 2025

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The customer service is very bad and they assigned me the wrong room.

    Good place.

    Stayed in January 2025

  • Reviewed: 25 January 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • 1 Queen Bed, Suite, Nonsmoking, Accessible
    • Stayed 7 nights
    • Submitted via mobile

    Stove needed to be fixed. Blind not working.

    Stayed in January 2025

  • Reviewed: 11 January 2025

    4.0
    Should get refund bec no tv working for 3 days , room not clean , I found roach, no blanket on beds etc
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Tv not working I ask front desk to fix and never came to fix it at all , no kitchen supplies , not enuff towels , no blankets on beds , I found roach in bathroom , bed not good mattress not clean good around the room we had go to Walmart to get towels , blankets, kitchen supplies to cook with

    Nothing

    Stayed in January 2025

  • Reviewed: 19 November 2024

    3.0
    Poor
    • Leisure trip
    • Group
    • 1 Queen Bed, Suite, Nonsmoking, Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Bed was too small, was not queen size

    Stayed in November 2024

  • Reviewed: 14 October 2024

    3.0
    Roaches.
    • Leisure trip
    • Couple
    • 1 Queen Bed, Suite, Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    Roaches in room for starters, people sitting in the halls on chairs was quite off putting. See pics for quality of the room.

    Staff was fantastic, A+ customer service!

    Stayed in October 2024

  • Reviewed: 30 September 2024

    3.0
    Your room's are nasty
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like anything about it was not clean it was nasty

    There was no garbage can the tub had black hair all in it was not clean I had to get a cord for the TV had to get batteries for the remote there was roaches the floors were not clean there was ketchup or barbecue sauce on the bathroom floor was not cleaned up the refrigerator did not work did not have quilts or blankets on beds my money back and yeah thank you I didn't like anything about it

    Stayed in September 2024

  • Reviewed: 22 April 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • 1 Queen Bed, Suite, Nonsmoking
    • Stayed 7 nights

    Place was dirty. Fridge had rust marks all over the front. Furniture was very cheap and falling apart. Shower walls were busted and cracked. The extra lock on door was broken. Hallway was dark and carpets very dirty. Very outdated and it always smelled of pot. I did not feel safe staying there.

    Stayed in April 2024

  • Reviewed: 17 January 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • 1 Queen Bed, Suite, Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    The price was okay for one night but the room wasn’t worth the price. And the toilet did not flush.

    Stayed in January 2024

  • Reviewed: 8 November 2023

    5.0
    Room look suitable for truckers or traveling workers
    • Business trip
    • Solo traveller
    • 1 Queen Bed, Suite, Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    The entire inside of hotel

    Norhing!!! There was no breakfast was not up to my standards. Would not stay there again

    Stayed in November 2023

  • Reviewed: 13 April 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    They didn't clean room change towels.Too many pets

    Stayed in April 2023

  • Reviewed: 2 April 2023

    4.0
    I wouldn’t stay at the hotel again
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Didn’t have enough towels and the tv was broken

    The property was clean and the staff was nice

    Stayed in April 2023

  • Reviewed: 8 February 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • 1 Queen Bed, Suite, Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    Overall, the place was dirty, and small. Over priced

    Sleep

    Stayed in February 2023

  • Reviewed: 17 January 2023

    4.0
    disappointed
    • Business trip
    • Group
    • 1 Queen Bed, Suite, Nonsmoking
    • Stayed 2 nights
    • Submitted via mobile

    staff

    location

    Stayed in January 2023

  • Reviewed: 17 January 2023

    4.0
    average at best
    • Business trip
    • Group
    • 1 Queen Bed, Suite, Nonsmoking
    • Stayed 2 nights
    • Submitted via mobile

    staff said no rooms available and I went on booking and got rooms for 2 of us

    location

    Stayed in January 2023

  • Reviewed: 25 December 2022

    3.0
    Wouldn’t stay there again
    • Solo traveller
    • 1 Queen Bed, Suite, Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    they have kitchenettes in the room, but no cooking utensils. They only have one vending machine in the whole building, there is no coffee in your rooms or coffee in the little bitty lobby. They have. The first hotel that I’ve stayed at in many years, that doesn’t even have an ice machine. It looks like this hotel was intended to be an extended stay type hotel because of the kitchenette but they do not offer any kitchen utensils to cook with.

    Location was good for where I needed to be, and the price was reasonable.

    Stayed in October 2022

  • Reviewed: 26 November 2022

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • 1 Queen Bed, Suite, Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty Room hair on the sheets, bed wasn't comfortable

    Price

    Stayed in November 2022

  • Reviewed: 4 November 2022

    5.0
    not recommend
    • Business trip
    • Solo traveller
    • 1 Queen Bed, Suite, Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    had to change rooms three times- no sheets or towels

    close to job site

    Stayed in November 2022

  • Reviewed: 25 July 2022

    5.0
    I don't think my family will be returning.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 2 nights

    There were no towels in the room, when asking for towels the staff stated they only clean the room once a week. The hallway smelled like cigarettes. The entrance to the parking lot is very hidden and there should be a second entrance because if you miss it, like I did, you will have to go all the way around to the next light and make a turn around. The handicap room had a tub that was difficult for my mother to get into because of the height.

    The beds were comfortable. There were a lot of handle bars in the shower for safety.

    Stayed in June 2022

  • Reviewed: 4 June 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    to noisy.

    Stayed in June 2022

  • Reviewed: 2 April 2025

    6.0
    Pleasant
    • Family with young children
    • 1 Queen Bed, Suite, Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    Broken mini blind

    Price. Quiet friendly staff

    Stayed in March 2025

  • Reviewed: 30 March 2025

    1.0
    Bad pest problem everywhere in room.
    • Leisure trip
    • Family with young children
    • 1 Queen Bed, Suite, Nonsmoking
    • Stayed 1 night

    They need to get rid of they're cockroach infestation badly! No little shampoos, bodywash or handsoap or extra towels or extra toilet paper in rooms. Pretty much you buy everything yourself. Also no blankets offered only sheets!

    No breakfast offered, The place is infested with roaches, hallway and elevator always stink!

    Stayed in March 2025

Showing 1 – 25

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