Breakfast was great and the location too. Staff was kind and welcoming.

Stayed in April 2025

No AC, We were told when we got to the front desk at check in. They should have let us know the day before when they had issues with the equipment and knew it would take 2 days to fix. That would give us time to find other options, but when they told us it was to late. The city was sold out already. Room lacked cleaning.

Location, and size of room

Stayed in March 2025

Location. Breakfast was good !

Stayed in February 2025

The bathroom was not so esthetic and there were so.e unclear parts or broken

The breakfast was very poor and constantly

Stayed in February 2025

All good

Loved the sweet little rooftop pool with water view. Nice location walking distance from the beach.

Stayed in December 2024

The staff keeps the cleaning carts in the hallways at all times and it really smells, pretty disgusting

Stayed in January 2025

It looks better in the marketing photos than in person, it is a bit outdated.

Staff was friendly.

Stayed in December 2024

I stayed in this hotel two years ago and I liked it. This year the experience was terrible: - Second morning without hot water!! - The floor of the room was dirty - The shower was in bad conditions. - The air conditioning was dropping on the floor. Plus other smaller issues. All reported to the staff but no reaction except improving the cleaning of the room floor.

Stayed in October 2024

Breakfast can be improved. The "bizcochos" (a rather poor version of what is know as "medialunas" in Montevideo) are poor quality, as are the juices. The rest, including the setting, is OK. My biggest complaint is the varying quality of the front desk staff and communication among them. We had an important package to be delivered and informed the front desk, leaving a sealed envelope with details of the recipient and the money to pay for the delivery, as instructed. The staff member we initially spoke with (Ahmed) was very attentive and well disposed, but not on duty when the delivery was attempted. The staff member on duty at this time (I believe her name was Sofia) informed the delivery person that there was no such guest in the hotel so the package was not delivered. When we asked her about the delivery she simply said that someone had tried to deliver a package but that she had not been warned by her colleagues and could not find the recipient among the hotel guests, without even attempting an apology. Yet, the recipient was properly registered and the envelope with the payment was placed in the front desk drawer, right in front of her. This resulted in us spending two days tracking the package., which we eventually recovered after going to three different locations around town, right before it was going to be returned to the sender. A big waste of time caused by the negligence of one employee.

Location is excellent, near restaurants, the Villa Biarritz park, and the "rambla", the avenue that runs along the Montevideo coast side. Rooms are fine, albeit a bit crowded.

Stayed in July 2024

Tranquilidad y co fort

Stayed in May 2024

I read all these amazing reviews and I am wondering if we are talking about the same hotel. I am not the type of person who usually complain but the hotel was dark, grubby, with a 2 star quality furniture. Breakfast was terrible. They served fruit that had definitely expired for a wile. We stayed in a suite for seven nights. The main sofa in the room was all torn and ripped. I cannot tell you how disappointed we were.

Location to the main shopping centre was good. Walking distance.

Stayed in March 2024

La TV cable un desastre y la TV vieja

Stayed in March 2024

hotel is fine if you don’t want to spend lot of money but the breakfast is not that good, the croissants were very stand, they seem old

Stayed in March 2024

The rooms are very uncomfortable and the beds are impossible.

The location is great! the staff was very responsive and they tried their best to make my stay a little better

Stayed in March 2024

the photos show a much nicer and newer version of the hotel. the rooms are a bit run down and need cosmetic renovations. the gym is almost non existent with only one treadmill and a static bike as the whole equipment. and the pool area no longer has any recliners like the ones showing on the photos.

the rooms are spacious with nice bathrooms. breakfast is basic but included. the area is nice with many restaurants around.

Stayed in January 2024

Beds are no comfortable

Location

Stayed in October 2023

Need to be renewed.

The location and breakfast (was ok)

Stayed in September 2023

We did not receive the room we booked, had to request towels, the water smelt like sulphur and our sheets were dirty when we arrived.

Stayed in August 2023

no hitting system

Stayed in August 2023

1. I got a room way smaller than photos of the room on booking, the window is small and half blocked with some plastic wall 2. The hotel is very old, the rooms need to be renewed, the walls have many stains, bed sheets and towels are very old and not so white. The curtains were awfully dirty 3. They did not change my towels in a week! One week using same towels is a nonsense 4. The is no heater in room. There is thermostat but the AC is controlled by staff and they decide when it’s hot and when it’s cold. If you visit on the local winter months, be prepared that the room will be super cold 5. There was no bottle of water in the room 6. The restaurant staff is not welcoming, you come to have breakfast in the morning and they are already very angry and tired, not good morning vibes 7. They do not wash vegetables in the restaurant. Every morning when I wanted to have breakfast and took tomatoes, they were dirty, I’m pretty sure they also do not wash salad and fruits All in all it is a disappointing experience

It’s in the good location, it is clean

Stayed in August 2023

Facilities run down and amenities no good.

The staff attitude very good.

Stayed in July 2023

Great location! Comfortable room, clean, good breakfast, nice staff and good value.

Stayed in June 2023

All over the hotel you can see missing paint, scratches - walls, chairs, floor. If they repaint the walls, change the scratched parts of the floor, that would change the aspect significantly. It doesn't cost so much.

The location is good. The rooms are spacious.

Stayed in May 2023

dirty beds... first room I received had dirty sheets, second room signed as well.. incredible... it never happened to me before like that.

all good besides the Hygiene.. which I find it not acceptable.

Stayed in April 2023

I did not get what I reserved. The room was not equipped as presented at www.booking.com

Location is fine.

Stayed in March 2023