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Reviews of Basil At Villa

Villa Fountain, VC0100 Arnos Vale, Saint Vincent & Grenadines

#4 of 6 hotels in Arnos Vale

Guests' Choice

Review Score

Based on 40 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    9.2

  • Value for money

    8.8

  • Free Wifi

    6.7

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Showing 1 - 25

  • Reviewed: April 2, 2025

    8.0
    Comfortable
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Spacious clean room, exceptionally comfortable bed good bathroom. Breakfast good, they can cook fried eggs properly! Staff all friendly. Some noise from next door property music talking etc. didn’t go on too late. Only stayed one night as I was in transit. Will definitely do so again. One note of caution if there is a large cruise ship in and you want to get to the ferry dock allow at least quadruple time to get there.

    Stayed in January 2025

  • Reviewed: March 5, 2025

    9.0
    Lovely to stay for a few days
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Lovely stay on the waterfront in Villa. Nice clean room, with good quality towels and bedlinen as well as a small fridge. Lovely omelette for breakfast. Very short walking distance to a few other bars and restaurants. No proper beach, but easy to get in the water from a strech of sand at the neighbouring property and from the jetty.

    Stayed in February 2025

  • Reviewed: March 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 5 nights

    Very friendly personel. Hotel located in beautiful area - closeby to the ocean, with own pier and several restaurants just outside. Also - you need to ask Wilfred (the hotel's manager) for his fameous omlet. The best omlet i've ever had! I really hope to get back there.

    Stayed in February 2025

  • Reviewed: February 17, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location, we had omelett for breakfast and that was great :) comfortable bed and pillows. Great staff! Overall a perfekt one night stay for us!

    Stayed in February 2025

  • Reviewed: February 1, 2025

    10
    Just what I needed to feel totally relaxed and rejuvenated.
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    An in-room guide for guests detailing breakfast times etc. Also directions on how to access TV channels etc and accurate wifi information.

    I was late to breakfast on my first morning. The very gracious Manager, Wilfred readily offered to make me breakfast. Not only did he make breakfast, i was treated his bespoke butler services. The entire experience was absolutely delightful. ful with the shaded outdoor garden setting and magnificent views of the water made it even more amazing. Much kudos to Wilfred and his team especially the sweet young lady who willingly took my photos.

    Stayed in January 2025

  • Reviewed: January 15, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn't mind a microwave in the room.

    I enjoyed every aspect of my stay! It's the perfect location for beach lovers like me. The food was delicious, and the rooms were clean and comfortable. I will definitely return and also highly recommend staying at Basil!

    Stayed in December 2024

  • Reviewed: January 13, 2025

    9.0
    So comfy and clean, friendly staff, good food and WiFi
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately there is a bar next door that play loud music in the night so it can be a bit annoying when trying to sleep. Nothing to do with this property though as everything else was great. Just Recommend bringing ear plugs!

    It was EXTREMELY clean and comfortable, and very spacious. The bed was really comfy, and the towels were so soft! We loved that the staff let us hang around all day the next day, working from the restaurant area, as we had a late flight - the fish burgers were delicious! WiFi was also great. And the staff were really friendly.

    Stayed in December 2024

  • Reviewed: January 3, 2025

    10
    Great welcoming accommodation!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A perfect location for our brief stay en-route to the ferry. Great value for money and in a lovely waterfront location. Wilfred was very welcoming and we thoroughly enjoyed chatting with him before our departure.

    Stayed in December 2024

  • Reviewed: December 23, 2024

    9.0
    Nice short vacation in St. Vincent 😁
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    The hotel has a nice and familiar atmosphere and is situated in an area were other hotels and bars are. The room was clean and the bed comfortable.

    Stayed in December 2024

  • Reviewed: November 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    mosquitos

    Stayed in November 2024

  • Reviewed: October 1, 2024

    9.0
    Outstanding!
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great hospitality complete with bar and restaurant. Food was excellent!

    Stayed in August 2024

  • Reviewed: September 2, 2024

    10
    Great overnight stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Wonderful overnight stay at Basil at Villa, manager was very welcoming as were all the staff. Despite arriving quite late, we enjoyed a lovely meal at the venue. The rooms had air conditioning which was great and Netflixw as available on the TV. Wifi was good connection in the rooms

    Stayed in August 2024

  • Reviewed: August 21, 2024

    10
    Excellent, felt like home.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 14 nights

    Had no complains

    breakfast was very good and the location was ideal for the tennis tournament that I participated in

    Stayed in August 2024

  • Reviewed: August 21, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room
    • Stayed 7 nights

    They need to have fridges in the rooms.

    Stayed in July 2024

  • Reviewed: August 20, 2024

    8.0
    Lovely hotel nicely located near Villa beach
    • Business trip
    • Solo traveler
    • Junior Suite with Balcony
    • Stayed 6 nights

    It is challenging to understand the restaurant working hours, especially for breakfast ... My next complaint has to do with the standard of service, it is not a minor issue. The hotel is new, most of the staff work hard, are friendly and informative. The cleaner is also friendly, but in general they lack training. I had two problems: (i) my room not was cleaned for two days, because I left late. There is a lack of standards and training of the personnel, that is somewhat easy to sort out; (ii) the second problem was a bit more serious, and offensive to me. I went down to the restaurant for dinner, took a menu from the bar, and someone came yelling at me very loud and aggressively asking me to get out of the bar. Last night the bar tender asked me to take the menu from there to check what I wanted to order, so I had no idea that was forbidden. When I asked the guy why was he yelling at me, he said I was not supposed to be in the bar, that it is off limits, that I was not allowed to touch anything there. He was aggressive, angry and at some point I actually feared he would attack me. I was in total disadvantage, his colleague was also a bit scared, and did not react, he went on drying his cups, but there was no supervisor to report him, there is never a supervisor in the hotel. I told him that you need to go across the bar to get into the veranda, he said (still yelling) that I could walk across the bar, but not touch anything. He pointed to a table and said "sit there, and I will bring you the menu", it was like a military command. He was terribly rude. He came back to give me the menu, he was considerably more calm, and explained me (yet again but in a nicer tone) not to get into the bar again. But he never apologized, and I didn't feel confident enough to ask for an apology, as I said I was in total disadvantage. No CCTV or any accountability.

    The hotel is in a prime location just facing Young Island, with wonderful views on every side of the garden / restaurant, direct access to the sea broadwalk. Everything is new, in fact I believe the hotel is altogether new. The room (Junior Suite) is quite spacey, when I arrived everything was in pristine condition: super clean sheets, linen, towels, floors. The closet is big, with lots of drawers, there is a large desk that can double as dining table, with lots of drawers as well, the mattress is comfy, as well as the pillows, I slept super well. The bathroom is nice, large enough, the water pressure in the shower is fantastic, I enjoyed the showers there with a window (that can get opened to let the steam out) overlooking some palm trees in the graden. The A/C works pretty well, there is a tiny fridge with an even tinier freezer, but enough to get some ice (you get the plastic ice cube thingies or molds inside). You get two bottles of cold water (in the fridge) when you arrived, they are like a lifesaver. I stayed at the Junior Suite with a balcony (highly recommended), where you can spend nice long hours watching sunset or relaxing in the mornings. The restaurant has fairly good options for breakfast and lunch/dinner, not many options, but good ones, the bar has lots of drinks to offer. Prices are a bit on the high end for local standards, but quite reasonable considering you are eating at a veranda surrounded by gardens in front of the sea, and the food is good. I had a nice Thai curry twice, mild in spiciness, but with the right mix of ingredients, a winner.

    Stayed in August 2024

  • Reviewed: August 15, 2024

    8.0
    Exceeded my expectations
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The reception did not arrive until very late both mornings I was there. Also it wasn't clear what is the number to dial for reception.

    The restaurant service was excellent. The food was first class

    Stayed in August 2024

  • Reviewed: July 15, 2024

    10
    Amazing Stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The only thing was that we Would have loved to have a kettle to make a cup of tea in the morning.

    Spacious and clean. Great location and easy to find. We loved how friendly and welcoming all the staff were. Loved how the bathroom was located in the room. Would definitely stay here again.

    Stayed in July 2024

  • Reviewed: July 14, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Considering huThe staff at Basil at Villa exceeded all my expectations and then some. They were so attentive and so helpful to my every need. The manager went above and beyond to ensure we were always safe and well. The grounds are well kept and the rooms are spacious and clean. The housekeeping staff was AMAZING. We stayed there during carnival so there was a lot going on in our rooms and they always managed to put it back together. A small Fridge was much needed for our room, but we always went to the bar for ice and one of the members of the staff often went and got bags of ice for us. Thank you so much for a wonderful time and see you soon!

    Stayed in July 2024

  • Reviewed: July 11, 2024

    8.0
    Clean and comfortable.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    More furniture in the room like a couch or a lodge area by the television. The room was big enough for it.

    The bed was comfortable. The bathroom was very updated. And the veiws were breath taking.

    Stayed in July 2024

  • Reviewed: June 10, 2024

    8.0
    The staff customer service was great and I really enjoyed the days I spent there.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    At the moment there is no swimming pool at the hotel.

    Quiet relaxing hotel. Pleasant staff. Quick service each breakfast time. Excellent customer care from staff and special thanks to their very experienced manager Wilfred Joseph for his service.

    Stayed in June 2024

  • Reviewed: May 21, 2024

    8.0
    We loved the place, room and location. The staff were friendly, and very helpful. Ideally located.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    Breakfast and night bar services dead. as if such services were not existed. However all was not lost, as there are many activities from the number of popular bars and restaurants in very close walking distance,

    Maybe because of occupancy, but the availability for use of the bar and/or restaurant were limited (could have been better). Nevertheless, the location is ideally placed with many other opportunity for late night bars and restaurant. we will return,

    Stayed in April 2024

  • Reviewed: May 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t find the shower gel. The is no regular TV, you need only to connect at different platform.

    Excellent staff, friendly and providing a lot of useful information.

    Stayed in May 2024

  • Reviewed: March 25, 2024

    9.0
    Very nice stay of 5 days. I would stay there again.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 5 nights

    TV did not have any subscriptions such as Amazon or Red Box or FreeVee so was pretty much limited to news.

    My room was very clean. Towels were new and soft. The air conditioning was great, quiet with a very low air flow that kept you cool without freezing you. Boardwalk leads to Villa Beach. Enjoyed the grilled lobster.

    Stayed in March 2024

  • Reviewed: March 3, 2025

    7.0
    No opinion. Just a one-night stopover.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    No opinion. Just a one-night stopover.

    No opinion. Just a one-night stopover.

    Stayed in February 2025

Showing 1 - 25

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