I was quite puzzled by the fact that the room had a catalogue of how much things cost if broken (!) and how much of an extra charge it would be imposed on the room charge if things were stained with blood (!). It was the first time I have found such things in a hotel which made the whole group wonder of what type of hotel would put such a catalogue... it was really strange. Also for those who think can walk to the city centre from there, I would say this is not possible so bear the cost of taxis in your stay, in my opinion

We booked this hotel as a last resort since our previous booking.com reservation was cancelled the minute we landed and we were trying to figure out where to stay!! It was an ok choice for what it was.

Stayed in March 2025

It is very clean and well equipped. The staff is kind and do their best to help us (foreigners) We chose district 4 because it is away from crowds of tourists but you need to be okay with narrow and noisy streets.

Stayed in January 2025

The hotel tried to charge extra for 30 minutes past the checkout time but it was worked out. Being a level 3 VIP on booking.com, 30 minutes should have been the least of the courtesy.

The rooms are spacious. The hotel is in good location and easily accessible. Price can be slightly lower.

Stayed in April 2024

Difficulty with pumping out warm water

Good location, right in the centre

Stayed in January 2024

nothing it was all okay and value for money.

I like that it’s just across the river and view of my room is stunning. It’s also clean & the AC is working perfectly fine. The staff’s are all corteous and always attentive. Beds were soft and comfy pillows.

Stayed in February 2024

Week pressure of shower. Also it took much time to get warm water from the shower.

Location

Stayed in December 2023

Nothing

Location

Stayed in April 2023

Stains on the bedsheet and pillows. Bed linens were changed upon request

Amazing View and nice lighting, layout of room

Stayed in June 2023

Location was good, but not perfect. Had to walk at least 15 minutes to get in the center of the city (district 1). Bed was comfy, but very noisy.

The room was nice and modern. Shower was good. Staff friendly and clear communication.

Stayed in March 2023

We didn't have cleaning service at all during our 4 day stay.

Good location and very friendly staff.

Stayed in February 2023

Couldn’t see anything out of the window at all beside a wall 1m away, don’t know why they installed a window at all.

We booked the room very late because of our other booking host didn’t answered, so I contacted them to make sure that we could come. they did answer very quickly and had friendly staff at reception. nothing special with the room but it was almost what we aspected. the only thing we didn’t like was that the windows view was right into next house wall - so you can’t see anything at all. but all to gather clean in combination with the price did the rating higher from me. recommend for you who want a cheap, clean and modern room without anything special. best regards/ Silvia

Stayed in March 2023

Clean and good service

Stayed in October 2022

The bed was a little bit soft and the hotel is located on the other side of the river away from the tourist area. While it gave us the opportunity to have a nice quiet dinner (a bit of a walk) at a sea food restaurant, the hotel is about 20 minutes walk from the tourist attractions.

The staff was very friendly after we opened up and talked a bit. He spoke English very well and offered suggestions and advice for our travel to Da Nang after the hotel. Especially liked the large tub and area next to the window that was very comfortable for two to take a long bubble bath! The hotel offered bubble bath for sale so don't go out of your way to try to buy it.

Stayed in September 2022

clean

Stayed in September 2022

The hallway is kinda small. But it is not a big deal.

It was such a comfortable stay. I really love the view, comfort bed and interesting design. Thank you for the service

Stayed in June 2022

internet slow

good

Stayed in May 2022

internet slow

good

Stayed in May 2022

Room 602 (VIP Room) has problem with AC at night. The problem was raise to the night staff. He did not bother to support to change room and only advise to turn off and re-turn on the AC power; if the concern still on-going, will change the room the next day. We waited for almost 1 hour amd followed hia advise; but unfortunately, the problem still existed. We called back to the reception and demanded for a room change in which finally we able to move to a new room (Room 402). It was not my first time to stay in this hotel and I am a frequent loyal guest for this property but for this trip and for this stay, I was totally unsatisfied with the service that was provided. I even paid for an upgrade fee additional to get a VIP Room. During check-out time, no courtesy offer for late check-out after the problem we encountered during the 1st time. It was a pity for my part as a loyal guests that keep coming back and choosing this property.

Stayed in April 2025

Room 602 (VIP Room) has problem with AC at night. The problem was raise to the night staff. He did not bother to support to change room and only advise to turn off and re-turn on the AC power; if the concern still on-going, will change the room the next day. We waited for almost 1 hour amd followed hia advise; but unfortunately, the problem still existed. We called back to the reception and demanded for a room change in which finally we able to move to a new room (Room 402). It was not my first time to stay in this hotel and I am a frequent loyal guest for this property but for this trip and for this stay, I was totally unsatisfied with the service that was provided. I even paid for an upgrade fee additional to get a VIP Room. During check-out time, no courtesy offer for late check-out after the problem we encountered during the 1st time. It was a pity for my part as a loyal guests that keep coming back and choosing this property.

Stayed in April 2025

Room 602 (VIP Room) has problem with AC at night. The problem was raise to the night staff. He did not bother to support to change room and only advise to turn off and re-turn on the AC power; if the concern still on-going, will change the room the next day. We waited for almost 1 hour amd followed hia advise; but unfortunately, the problem still existed. We called back to the reception and demanded for a room change in which finally we able to move to a new room (Room 402). It was not my first time to stay in this hotel and I am a frequent loyal guest for this property but for this trip and for this stay, I was totally unsatisfied with the service that was provided. I even paid for an upgrade fee additional to get a VIP Room. During check-out time, no courtesy offer for late check-out after the problem we encountered during the 1st time. It was a pity for my part as a loyal guests that keep coming back and choosing this property.

Stayed in April 2025

Room 602 (VIP Room) has problem with AC at night. The problem was raise to the night staff. He did not bother to support to change room and only advise to turn off and re-turn on the AC power; if the concern still on-going, will change the room the next day. We waited for almost 1 hour amd followed hia advise; but unfortunately, the problem still existed. We called back to the reception and demanded for a room change in which finally we able to move to a new room (Room 402). It was not my first time to stay in this hotel and I am a frequent loyal guest for this property but for this trip and for this stay, I was totally unsatisfied with the service that was provided. I even paid for an upgrade fee additional to get a VIP Room. During check-out time, no courtesy offer for late check-out after the problem we encountered during the 1st time. It was a pity for my part as a loyal guests that keep coming back and choosing this property.

Stayed in April 2025

Nothing

Location, staff, price

Stayed in March 2025

soundproof and comfortable bed

Stayed in February 2025

Have stayed at the hotel on a few occasions and always have the same issue when checking out. Requested for a free late check-out of 1pm, it was agreed upon but always ask for money when checking out. The staff speaks limited English and even with Google translation, staff always denied of any agreed late check-out when checking out.

Hotel has a good location by the river, nice view. Highland Coffee is right next door and McDonald's is less than 1km away. Early check-in is nice.

Stayed in August 2024