10 Hang Giay, Dong Xuan, Hoan Kiem, Hoan Kiem, Hanoi, Vietnam
#265 of 981 hotels in Hanoi
Guests' ChoiceBased on 511 hotel reviews
9.1Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
9.1
Staff
9.5
Value for money
9.1
Free Wifi
9.7
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End of dialog contentReviewed: April 11, 2025
Michael
New ZealandEverything was good, the bed was a little hard for my liking.
Great location, close to everything, good area for pick up by tour bus. Very friendly staff that helped us out with our luggage storage while travelling. Washing and drying facilities was a bonus.
Stayed in April 2025
Reviewed: March 31, 2025
Vanessa
VietnamGreat location, superb design, free laundry, awesome service.
Stayed in March 2025
Reviewed: March 30, 2025
Alexane
United KingdomThe staff were very warm and helpful, it’s a good location to get around and great value for money. The shared area on the roof is a great addition!
Stayed in March 2025
Reviewed: March 18, 2025
Orawan
United StatesThe location is a little far from things than I would have preferred but I would definitely still stay here again.
I really enjoyed having access to free laundry facilities - definitely a bonus towards the end of my trip. There was always coffee and hot water available as well in the kitchen.
Stayed in March 2025
Reviewed: March 18, 2025
Hilmer
SwedenThe staff was lovely and so the hotel, best place we stayed in the whole trip. Definetly recommend to book this place!
Stayed in March 2025
Reviewed: March 13, 2025
Erica
SwedenVery helpful and friendly staff!! Good facilities which allowed us to wash our clothes and always have a coffee in the morning ! The rooms were clean and spacious! Would definitely recommend!!!
Stayed in March 2025
Reviewed: March 9, 2025
Unnipillai
SingaporeN/A
Great value stay for my overnight visit. Room was clean and well-maintained. Location is perfect - surrounded by restaurants and cafes. Easy Grab access and convenient for pick-up/drop-off. Staff was friendly and accommodating. Ideal for business travelers looking for convenience without breaking the bank. Pros: • Prime location • Good dining options nearby • Clean rooms • Helpful staff • Cost-effective • Easy transportation access Would recommend for short stays!
Stayed in March 2025
Reviewed: March 3, 2025
Aidan
United KingdomWe were located right next to the reception so the room was quite noisy.
Nice clean hotel with all the necessary amenities and lots of free snacks.
Stayed in March 2025
Reviewed: February 28, 2025
Gabriel
SwedenQuran and Van in the reception was phenomenal! Solved all my problems and has answers to all my questions 👍🏼
Stayed in February 2025
Reviewed: February 24, 2025
Shona
IrelandAmazing location, clean and very helpful staff. The washing machines are also a great bonus
Stayed in February 2025
Reviewed: February 21, 2025
Ben
CanadaNothing.
Everything.
Stayed in February 2025
Reviewed: February 21, 2025
Mallorey
United StatesQuan And Van is perfect
Stayed in February 2025
Reviewed: February 15, 2025
Petra
FinlandThe hotel was everything we needed and more! The staff was super helpful and the view from the balcony was amazing. In addition you could wash your clothes for free. Also the location was great! A very big recommendation.
Stayed in February 2025
Reviewed: January 24, 2025
Thi
VietnamNo breakfast but the snacks in the room were all free. The staff were friendly and helpful. Will come back next time.
Stayed in January 2025
Reviewed: January 18, 2025
Jenny
United KingdomThe location is fab! Washing machine and dryers are a life saver after you have traveled for a few weeks. Special shout out to Celina who was very helpful and friendly the whole stay, helping us with getting on tours.
Stayed in January 2025
Reviewed: January 8, 2025
Arun
IndiaNa.
Amazing rooms and very welcoming and courteous staff. The amenities are excellent, has laudry and kitchen which is incredible. Celina had helped us with great information about forex, local food, places to go etc. Would highly recommend and stay again here.
Stayed in December 2024
Reviewed: January 6, 2025
Khalid
FranceWe had an exceptional stay at this hotel in Hanoi! The location is perfect for exploring the city, the rooms are spotless, and the service is outstanding. A special thank you to Celina, who went above and beyond to assist us throughout our stay. Her warm smile, attentiveness, and willingness to help made our experience truly unforgettable. We highly recommend this hotel and will definitely return!
Stayed in January 2025
Reviewed: January 3, 2025
Jeremiah
PhilippinesIf your room near the reception its a bit noisy but manageable.
It’s a comfy hotel and the CR is clean! The best thing here is the 7th floor free coffee biscuits and you got free laundry but you need to do it by yourself. Highly recommended
Stayed in January 2025
Reviewed: January 3, 2025
Aboobucker
Sri LankaNothing
Loved my stay at this hotel The staff is so kind and helpful Thankyou so much Celina for making my stay comfortable and smooth
Stayed in December 2024
Reviewed: January 2, 2025
Vienishaa
MalaysiaThey might state that there is bathtub so i might have been prepared with bath bombs. Or they can provide that as a complimentary too.
The hotel was so great with a lot of facilities. They have open pantry with refrigerator, cooking utensils, oven to reheat your food, hot water, water dispenser, washing machine with dryer with detergent and clear instructions, free coffee and tea, sachets, light biscuits and a small balcony for you to relax. Moreover, the staffs were so good in communicating via online. They did text me via whatsapp to check on prior the stay. They are quite fluent in english and they are very helpful and friendly. The location was just nice. Nearby and walking distance to the market. Everything was so perfect about the hotel. They do have a bathtub which was clean. They do give few complimentary that extra points for them.
Stayed in December 2024
Reviewed: January 1, 2025
Adam
United KingdomThe hotel has very friendly staff, that were kind and provided useful information. The room was extremely spacious and well made which was great for us having lots of luggage. Everything was spotless too. We loved the rooftop with games to play and kitchen and best of all a washing machine and dryer which is so helpful when you are on a long trip
Stayed in January 2025
Reviewed: December 28, 2024
Sang
Australia- Very close walking distance from Đồng Xuân Market and plenty of great food options. - Helpful and friendly staff (Celina) organising day trip from Hanoi, providing restaurant and activity recommendations. - Rooms are spacious and clean given the cost.
Stayed in December 2024
Reviewed: December 27, 2024
Sangay
IndiaThe service, location, cleanliness is absolutely top notch. It’s walking distance to the church, lake and many cafés and restaurants in the heart of Hanoi. The service was our favourite part of the stay. Truly made Hanoi super special! Celina reached out to us on watsapp and was super reliable and courteous throughout. We had a 3 am check in and she had everything arranged and was available throughout. The rooms were cleaned everyday and the free snacks were such a nice touch. Absolutely loved the hotel. Celina is a gem and we definitely will be rebooking on our next visit!
Stayed in December 2024
Reviewed: December 26, 2024
William
United StatesThe friendly and incredible staff. The clothes washer and dryer and the community kitchen/lounge area upstairs!!! Plus the price can’t be beat.
Stayed in December 2024
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