51 Phố Mã Mây, Hoan Kiem, Hanoi, Vietnam
#296 of 980 hotels in Hanoi
Guests' ChoiceBased on 254 hotel reviews
8.7Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.7
Staff
9.2
Value for money
9.0
Free Wifi
8.7
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End of dialog contentReviewed: April 9, 2025
Daniel
LiberiaThe cleaning staff I aways had chase up about getting towels or my room cleaned
The Staff were great good location the room was just as advertised it was quiet I stayed in the private room
Stayed in April 2025
Reviewed: April 1, 2025
Jason
United StatesHad no complaints!
The staff treats you like family very helpful for excursion's,transportation and including ideas to add to your adventures. Wonderful meals, presentation excellent!!
Stayed in April 2025
Reviewed: April 1, 2025
Tithi
AustraliaGreat location. Got a cheap upgrade to a 4 bed dorm with a very clean bathroom. Loved the cute terrace. Location was great - super close to the bus pick up/drop off location and beer street. Even helped me with my tickets to Phon Nha. Comfortable but not a social hostel.
Stayed in February 2025
Reviewed: March 27, 2025
Lily
VietnamThe people were very kind
Stayed in March 2025
Reviewed: March 23, 2025
Maria
ItalyThe bathroom towel provided was not super clean, it smelled a bit bad.
This hostel is a real gem in the heart of the old quarter. The reception always open, I've arrived at 2 am and they checked me in without problems. The room and the bathroom were really clean. The bed was comfy, the sheets were clean, and the air conditioner worked well. The breakfast is included and is really good!
Stayed in March 2025
Reviewed: March 23, 2025
Viaggiare93
ItalyThe people who work there are very friendly and they helped me to organise and remember all my activities.
Stayed in March 2025
Reviewed: March 21, 2025
Lucia
AustraliaThe only inconvenience was that the door of the room made a loud noice every time someone opened or closed it. Our beds were right next to it so the noice would wake us up a couple of times at night with people coming in and out of the room. Other than that, our experience was great.
The location is great, facilities are clean and the staff are lovely! Plus the breakfast is really good too. I recommend booking a tour with them, they have plenty of options and for a better price than other agencies. Overall, it’s a great choice to stay here!
Stayed in March 2025
Reviewed: March 10, 2025
Helen
United KingdomNothing! There is limited communal storage place for large back packs, but they make it work!
Well from the minute I arrived to when I left, this hostel is a friendly and welcoming place of rest in busy Hanoi. A big thank you to Johnny the owner who thought nothing of giving me a lift on his bike to collect my large rucksack on a return to trip into the city from another hostel. Little touches like hot tea on arrival, a lift, free towel and slippers for the shower, great specious electronic locker in the rooms and nice furnishings in the rooms. Help with booking trips etc. thank you Johnny and team.
Stayed in March 2025
Reviewed: March 9, 2025
Petra
NetherlandsNothing.
In the center, close to everything you need. Good atmosphere, confortable and quiet in the Ladies Dorm for 4. Clean. Friendly people at reception and service.
Stayed in February 2025
Reviewed: February 28, 2025
Xin
ChinaGood service! The staff are very nice !
Stayed in February 2025
Reviewed: February 26, 2025
Ornella
ColombiaThere was always water getting inside the room in the floor. The room was cold even with the ac. A bit loud.
Location and the breakfast
Stayed in February 2025
Reviewed: February 19, 2025
Kaimi
PhilippinesI really like it
The Staff is really good and they will serve you the breakfast. Im so Happy that I Stay in this hostel ❤️❤️❤️
Stayed in February 2025
Reviewed: February 15, 2025
Thanh
RussiaNear old quarter street, walk around hanoi night street, near the hoan kiem lake. Comfortable room.
Stayed in February 2025
Reviewed: February 3, 2025
Rissalyn
PhilippinesNothing much.
I only stayed here for 1 night and it was amazing tho it can be noisy at night but I don't really mind, The property has lift so it was already a plus 1 for me, the bed has privacy and the your things are really secured since you have a locker in your bed area.
Stayed in January 2025
Reviewed: February 3, 2025
Vera
GermanyGreat Breakfast, really nice personal, they helped me with all my bookings.
Stayed in January 2025
Reviewed: February 3, 2025
Yente
BelgiumIf you’re looking for a social hostel with activities, this is not the one. Breakfast options were minimal, but it’s like that in most places.
At check-in, we got transferred to a 4-bedroom dorm for the same price! The dorm was clean. We were in the back of the building, so we had no noise from the busy street. Location is the best.
Stayed in January 2025
Reviewed: February 1, 2025
Rona
VietnamThe location is perfect, very well maintained with awesome service especially the front desk staffs.
Stayed in January 2025
Reviewed: January 30, 2025
Sophia
United StatesNot at all dirty but what you would expect for bathrooms shared by many.
In the heart of the Old Quarter. It was a really pleasant and comfortable stay if you want to be in the action. Breakfast was good and showers were super hot!
Stayed in January 2025
Reviewed: January 18, 2025
Kirsty
United Kingdomn/a
I arrived at Awesome Hostel in the early hours of the morning and was warmly welcomed. The receptionist was extremely helpful in organising my 12 day stay, along with a trip to Ninh Binh, Ha Long Bay, and a four-day adventure on the Ha Giang Loop - all were incredible experiences. The beds were comfortable, and I especially appreciated that each bunk had its own fan to accommodate individual preferences. The complimentary pancakes in the morning were the best I've ever tasted.
Stayed in January 2025
Reviewed: January 6, 2025
Andressa
NetherlandsThe bathroom wasn't that clean. I had the impression the staff tried to maintain it but other guests weren't so mindful
The bed is comfortable and staff is very helpful. The hostel location is on the spot. Food was also good
Stayed in December 2024
Reviewed: December 31, 2024
Aidan
SwitzerlandThe pictures of the 4-bed room do not correspond to the actual room The bathroom is not as nice (eg no fancy tiles as in photos) The shower is not separated from the toilet and sink so the floor is all wet
Good lockers with key card Comfortable beds
Stayed in December 2024
Reviewed: December 26, 2024
Colette
Abkhazia, GeorgiaNothing- very pleasant all round
Very central
Stayed in December 2024
Reviewed: December 20, 2024
Ern
MalaysiaNothing, everything is perf
Clean comfy bed, female dorm available! Strategy location, nicely equipped. Helpful staff Huong and others are all great.
Stayed in December 2024
Reviewed: December 18, 2024
Connie
United KingdomLovely Hostel with really clean private room. Special mention to Chi on the front desk was was both welcoming and helpful :)
Stayed in December 2024
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