51 Phố Mã Mây, Hoan Kiem, Hanoi, Vietnam
#297 of 1,000 hotels in Hanoi
Guests' ChoiceBased on 265 hotel reviews
8.7Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.7
Staff
9.2
Value for money
9.0
Free Wifi
8.7
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End of dialog contentReviewed: March 18, 2024
Aneta
Czech RepublicThe only thing I didn’t like was that the stuff one day started to clean the room already before 9am. They were trying to be quiet, but changing bed sheets can’t be quiet already from the principal, so it was really annoying
It was the first clean accommodation in Hanoi. I really enjoyed it. I also liked the breakfast
Stayed in March 2024
Reviewed: March 16, 2024
Harry
United KingdomOne of the receptionists could have been friendlier, and also the laundry service could have been better, as we gave them 2 bags of clothes at the same time and were told that they would be available for collection the same evening, but only one of them was ready leaving one of us with no clean clothes to wear for a day trip the next morning.
Everything about this hostel is great, special thanks to Minh who was really helpful and very nice.
Stayed in March 2024
Reviewed: March 12, 2024
Tilo-karl
SwedenThat gap between the wall and the bed. And a shame the breakfast separate sausage, egg and pancake. A breakfast includes all 3. And Oj. Just reduce the amount and offer all 3. 1 sausage, 1 egg, 1 pancake.
So comfortable sheets and hot shower! Nice electronic locks. Social breakfast area.
Stayed in March 2024
Reviewed: March 11, 2024
Sunil
AustraliaIt's not a big deal, but it would be helpful to see number of beds in the dorm that you're booking on booking com
This was my second time at this place. 1st time I arrived here when they had just opened up. The owners are really helpful and assist you with queries. The rooms and bathrooms are cleaned everyday and are quite modern. Location is perfect, right next to beer street
Stayed in March 2024
Reviewed: March 7, 2024
Magda
PolandMy bed wasn't ready when I arrived, but that was taken care of very quickly. The bathroom has no window, and it can be damp after a shower.
Overall, the check-in was smooth, and the front desk is open 24 hours, which is convenient. The location is good, especially for those who enjoy parties (unlike me). The staff were polite, offering to organize trips for me if I hadn't already booked any. I stayed in a 4-bed female dormitory, and the room was spacious, with quite a large locker that had an electronic lock, which is a good idea. The bathroom was very modern, with a lovely shower. Breakfast was included, which was nice and simple. I did enjoy my stay and would stay there again.
Stayed in March 2024
Reviewed: March 3, 2024
Kathrine
NorwayLoved this hostel! The location was great, the staff was nice and you get a good breakfast. The beds were comfy although the dorm rooms were a little narrow. Clean and you get a towel. Would definitely stay here again!:)
Stayed in February 2024
Reviewed: March 2, 2024
Khue
VietnamGood location, good staffs and good price.
Stayed in February 2024
Reviewed: February 26, 2024
Lụa
VietnamThere is the elevator so dont need to be worry about you'll take all your luggages upstair. The room was clean, quite, facilities and everything was very good. It was satisfied me like what I expected when I saw photo on Booking. Breakfast which is included in your budget is nice. That is one extra point.
Stayed in February 2024
Reviewed: February 25, 2024
Nadini
SwitzerlandWarm welcome!
Stayed in February 2024
Reviewed: February 21, 2024
Ivelina
BulgariaBreakfast portions could be bigger
Great hostel, staff is very friendly and helpful!!
Stayed in February 2024
Reviewed: February 19, 2024
Manar
EgyptDon’t book a tour or a trip with them they were the most expensive one and that’s normal because they take a percentage they don’t have there own agency
The hostel was really clean starting from the bed toilets even the breakfast was nice, they helped me with booking my bus to Sa Pa and was the fanciest one I’ve tried in Vietnam
Stayed in February 2024
Reviewed: February 18, 2024
Travelmaxny
United StatesLeaving is the hardest part.... I feel so at home here. I love the staff. The woman that cleans the room is so kind and respectful. Works hard to make sure all the beds are perfect and bathrooms cleaned.
By Far the Best Hostel in Hanoi. I have stayed here several times and would not go anywhere else. This hostel is very new with my favorite staff in Vietnam. This is what a Hostel should be. GREAT Job
Stayed in December 2023
Reviewed: February 16, 2024
Martijn
TaiwanI gave them a heads up that I would arrive at 3.00am The arranged that the staff was on standby such that I could check in at this time. So nice, much appreciated! Also very good value for your money. Basic hostel with pleasant atmosphere
Stayed in February 2024
Reviewed: February 15, 2024
Sara
PortugalI was expecting more for breakfast. And there is no space for your backpack to be fare
Clean and comfortable. The breakfast was ok, but it’s not buffet. Location was perfect and the staff was super nice.
Stayed in February 2024
Reviewed: February 14, 2024
Anastasia
AustraliaClean, good location and nice breakfast.
Stayed in January 2024
Reviewed: February 10, 2024
Marina
MexicoEverything!!!! I stayed in 3 hostels at Hanoi and this was by far the best option. Great quality-price!
Stayed in January 2024
Reviewed: February 7, 2024
Leah
CanadaIt was pretty noisy at night because the location so bring earplugs. Also the cleaner came into our room around 8:45 am and turned on all the lights to clean one bunk! She was outrageously loud about it too, very unfortunate.
Loved the location and how clean the hostel was
Stayed in January 2024
Reviewed: February 5, 2024
Meria
ChinaAll is good the staff is very nice.
Stayed in February 2024
Reviewed: February 4, 2024
Natalie
GermanyReally nice Hostel. Even in the biggest dorm you feel like you have your privat space. We stayed there twice while travelling. The stuff is friendly and will help you anytime.
Stayed in December 2023
Reviewed: January 27, 2024
Loïca
France-
Great location in the old quarter! Very nice and helpful staff! Clean and comfy beds!
Stayed in January 2024
Reviewed: January 26, 2024
Atika
MalaysiaNONE
I did not expect much from this hostel as I booked it last minute. The staff was great, they waited for me when I arrived close to midnight. They provide welcome drink too! The room was amazing, I stayed in 4-bedroom, with an attached toilet inside. It has everything you need. What more, they have complimentary breakfast, so it is VERY worth the money.
Stayed in January 2024
Reviewed: January 23, 2024
Carlo
ItalyVery young staff, very helpful and kind but sometimes it is difficult to communicate in English
The hostel is comfortable, well furnished, clean and well located in the city. The thing that made me lean towards this hostel is the fact that there are also dormitories with 4 beds as well as the classic dormitories with 6 or more beds. Fewer beds in a room means fewer people to disturb you when you're sleeping.
Stayed in December 2023
Reviewed: January 22, 2024
Eirini
GreeceThe staff was really kind and helpful. We had a great time there. Very nice clean bedrooms and comfortable beds. Right next to all the restaurants and shops - great location. Thanks for your hospitality!
Stayed in January 2024
Reviewed: January 16, 2024
Eric
Luxembourglittle noisy at night around the floors
clean, cozy beds, in the middle of city center, good coffee, friendly staff
Stayed in January 2024
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