The A/C controller knob is far from bed. I had to get off bed to turn temperature up or down. I also had to turn on the lights to read the arrows up & down!

Beds were comfortable. A/c was quiet & efficient. Have phone plugs next to beds & on the table. Things are simple, nothing luxurious but designed for comfort. Price is affordable. Very good location.

Stayed in April 2025

Breakfast sufficient, Asian/European, but more choice of fruits would be nice.

Centrally located in a side alley a few minutes from the lake, absolutely soundproof. Comfortable room, good bathroom. Helpful and friendly staff. Recommended.

Stayed in April 2025

Great Location. The staff at the front desk were extremely helpful. They assisted with booking transport and recommended some really excellent day trips. They were really good and quick to respond to any inquiries.

Stayed in March 2025

The property was located perfectly in the old quarter and was an excellent launching pad for our daily adventures. The staff were all amazing and in particular My Lee who was exceptional and managed to help us secure ongoing flights to central Vietnam. Her help and kindness alone makes this the best place to stay.

Stayed in March 2025

Great Stay in the Heart of Hanoi I had a fantastic stay at La Beauté De Hanoi. The hotel is perfectly located in the heart of the Old Quarter, making it easy to explore the city’s vibrant streets, markets, and landmarks. Despite being so central, it’s tucked away enough to provide a peaceful retreat from the hustle and bustle. The young staff were incredibly friendly and helpful, always going out of their way to make sure I had everything I needed. Their warm hospitality truly made a difference. The rooms were clean and well-maintained, offering a comfortable space to relax after a day of sightseeing. The breakfast was also great, with a good selection of fresh and tasty options to start the day. Overall, I highly recommend this hotel for anyone looking for a comfortable and welcoming stay in Hanoi’s Old Quarter!

Stayed in January 2025

Nothing

The rooms were very nice and clean. The hotel was in a great location right in the Old Quarter. The breakfast is included in the price and delicious, with a lot of choice for both vegetarians and meat eaters. The staff is incredibly helpful, organised our trip to Ha Long Bay and went above and beyond in general! Thank you My Lee 😁

Stayed in January 2025

Lucas is really helpful and friendly. Room is very clean and spacious. Located in the middle of everything. Plenty of shops and restaurants.

Stayed in December 2024

Little issue with room cleaning but resolved when brought to the staff’s attention

location was excellent in the old quarter, so convenient for a tourist. Great noise insulation, very comfy rooms, terrific breakfast and wonderful staff who are super helpful

Stayed in November 2024

I don't have any complaints.

Amazing customer service! The best that I had in Vietnam! The staff were always willing to assist me and really attentive, friendly and professional. When I come back to Hanoi, La Beaute de Hanoi will be for sure my go to place to stay. Breakfast is great! Lots of seasonal fruits and different options, including vegetarian ones. The room is really comfortable and clean. I totally recommend that place if you are looking for a great cost benefit accommodation right in the Old Quarter, but in a calm alley.

Stayed in October 2024

Nothing , I liked it all

Everything, I can't say enough, great people, great location as a base to start your trip.people make it.

Stayed in October 2024

A great location, close enough to everything, but tucked away in a quiet lane way. The manager, My Lee, was so welcoming and can help organise anything you’d like to see or experience, so no need to book in advance. Whether it’s a trip to Ha Long Bay, Ninh Binh, or anything around Hanoi, My Lee can offer great advice and help you book your trip.

Stayed in June 2024

The breakfast was average and could have had a larger selection on offer.

The hospitality and helpfulness of the reception staff was more than exceptional, nothing was too much for them, and always with a smiling face. Value for money and definitely would stay their again with their location in the old quarter of Hanoi

Stayed in June 2024

My door lock is very hard to twist.

1. The hotel is located in the city centre hence it is easy to go around. 2. There are a lot of coffee places. Especially the famous Ban Cong Cafe. 3. 4 min walking distance to Ho Kiem Lake. 4. The staffs are super friendly and super helpful. One of the staff even guide me to the place where I wanted to go. And some of my trips are pre-arranged.

Stayed in April 2024

This as our second time staying here and again we highly recommend this hotel. Comfortable room and a good selection for breakfast. Right in the middle of the old quarter, it all just happens around you. This time we also had the staff book us some tickets on the Limousine Bus and that worked really well. It was also really helpful to be able to contact them when one bus didn’t turn up. They sorted it out for us very quickly.

Stayed in March 2024

There wasn't much I didn't like.

I like the friendly staff and the location of the hotel right in the centre of the old French Quarter. The room was clean and comfortable as well.

Stayed in February 2024

Nothing really

The room was spacious and comfortable. The location was perfect . Best of all the travel desk agent, Nicky, was incredibly helpful with our onward travel . Brilliant

Stayed in February 2024

Wonderful little hotel, a great base in Hanoi Old Quarter, tucked down a quiet alleyway with all the hustle and bustle just a few steps away. Fantastic service from Nikky on front desk, knowledgeable, charming and helpful. Clean and comfortable rooms. Good breakfast. Rather quirky bathroom, but water pressure was good. A short walk to the lake, which is unmissable on weekend evenings. Head further south around the lake to avoid the crowds and touristy north shore —and see Hanoi families strolling, eating and playing in the cool of the evening. Hanoi has so much to offer, but don’t miss the food especially delicious bun cha (hot broth with noodles, meat and fresh herbs you add yourself) and coconut coffee! Definitely recommend a street food tour. Be prepared for walking in intense scooter traffic which somehow works around you! Glorious street scenes on every corner.

Stayed in December 2023

Reception staff were very welcoming and friendly. Nice smiles each morning to start the day off. 😀

Stayed in December 2023

The staff were very friendly and accomodating 😊

Stayed in November 2023

A quiet oasis amongst crazy noisy motorbike chaos on streets, but still short walk to everything in Old Quarter and the lake.

Stayed in November 2023

Bathroom needs updating and no windows

great location and helpful friendly staff

Stayed in September 2023

Not really important but bathroom are quite old, could be refreshed.

The location is perfect. Staff is kind and helpful; Maria was precious before my arrival, she gave me a lot of useful informations. My room was spacious and clean. Good breakfast.

Stayed in August 2023

A very nice and conveniently located hotel in the old part of Hanoi. Friendly and helpful staff. Nice and clean rooms and good value for money.

Stayed in July 2023

The only thing that wasn’t 100% was the mattress in our room as it was very hard

Excellent location, Marie and Minh did an excellent job of making us feel welcome

Stayed in July 2023