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Reviews of CLASSYC Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

09 Phố Hàng Thùng, Hoan Kiem, Hanoi, Vietnam

#13 of 984 hotels in Hanoi

Guests' Choice

Review Score

Based on 548 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.8

  • Location

    9.8

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.5

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: April 5, 2025

    10
    Highly recommended hotel, very welcoming and friendly staff, great location and modern design
    • Leisure trip
    • Couple
    • Junior Suite Double City View Room
    • Stayed 8 nights
    • Submitted from a mobile device

    N/A

    Location, modern, comfortable rooms

    Stayed in April 2025

  • Reviewed: April 5, 2025

    9.0
    If I’m gonna visit again Hanoi its an adress I would definitely come back
    • Leisure trip
    • Couple
    • Junior Suite Double City View Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very nice and friendly staff. Isolation could be better for our room with street view but for everything élevé it’s perfect. Food is succulent at breakfast

    Stayed in April 2025

  • Reviewed: April 2, 2025

    10
    Wonderful hotel - would highly recommend
    • Leisure trip
    • Couple
    • Deluxe Double External Window
    • Stayed 2 nights

    The location was perfect - walking distance from the city centre

    Stayed in March 2025

  • Reviewed: April 2, 2025

    10
    Very recommendable ☺️ will come back for sure!
    • Leisure trip
    • Group
    • Deluxe Double Internal Window
    • Stayed 1 night
    • Submitted from a mobile device

    Service was excellent, people like Sunny & Olivier made our stay amazing!

    Stayed in March 2025

  • Reviewed: March 31, 2025

    10
    Very , very comfotable hotel with best location and staff !!
    • Leisure trip
    • Couple
    • Grand Suite City View Room
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the best hotels we had in Vietnam !! Everyone sooo friendly and everything was perfect !!!

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Incredible boutique hotel 🥰
    • Leisure trip
    • Solo traveler
    • Deluxe Double Internal Window
    • Stayed 4 nights
    • Submitted from a mobile device

    I had an incredible stay at this hotel! The staff truly go the extra mile to ensure a fantastic experience. Bean and Tracy at reception were warm, welcoming, and extremely helpful. Thuy gave me an excellent massage—so good that I booked a second one! The steam rooms were also a wonderful touch for relaxation. The rooftop bar and pool are simply gorgeous, offering breathtaking views and amazing cocktails. The food was outstanding—the chicken wings were to die for, and the pho was the best I had in Vietnam! The rooms may be cosy, but they are very well-equipped with updated TVs and modern amenities. Everything was designed for comfort and convenience. If you’re considering this hotel, don’t hesitate—book it now! You won’t regret it.

    Stayed in March 2025

  • Reviewed: March 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Double Internal Window
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Really polite helpful staff

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Perfect stay in Hanoi. Exceeded my expectations!
    • Leisure trip
    • Couple
    • Grand Suite City View Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was perfect and exceed my high expectations of this hotel

    Staying at this hotel has exceeded my high expectations when looking for a place in Hanoi. Hotel is located in the middle of old quarter and everything is within a 5-10 walking distance. Every staff members was very helpful in everything. They gave us recommendations on what to look for, finding places to eat, and the checking in and checking out process. The accommodations and amenities that came with the property was definitely worth it, especially the free breakfast. The Cleanliness within the room and hotel itself was perfect. Staff members were very quick in any assistance we needed during our stay. Definitely recommend this place for anyone traveling to Hanoi. I was on vacation for 2 weeks and was hesitant on choosing a place but staying at CLASSYC hotel made me want to come back to Hanoi very soon.

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Excellent stay in classyc hotel. Vous pouvez reserver vous ne serez pas déçus.
    • Leisure trip
    • Family with young children
    • Deluxe Double External Window
    • Stayed 3 nights
    • Submitted from a mobile device

    A superb stay at the Classyc Hotel, which offers comfortable rooms, an excellent breakfast and a high level of service, with a special mention for Mr. Oliver, who, in addition to his professionalism, is a very kind person. I recommend it without reservation.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    10
    It was an excellent choice of hotel
    • Leisure trip
    • Travelers with friends
    • Deluxe Double External Window
    • Stayed 4 nights
    • Submitted from a mobile device

    That i had to leave and go back home

    Value for money - from the day we arrived to the day we departed, we cannot faulty the excellent service extended to us from the staff.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double External Window
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Just as wonderful as my first stay. The staff were super helpful when we wanted to sort out some laundry at 6am in the morning and took care of us until our room was ready. Really wonderful place with wonderful people

    Stayed in March 2025

  • Reviewed: March 26, 2025

    10
    Friendly staff, very modern hotel!
    • Leisure trip
    • Couple
    • Deluxe Double Internal Window
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is in a very busy area, more busy than other hotels we visited. Perhaps it was also more busy because we stayed on the night where that part of town is car-free and a lot of people are out.

    Very modern and new property with nice rooms, even the ones without an external facing window. Staff was wonderful and very friendly! We just stayed for one night on our trip from Ha Long Bay to Sa Pa.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    10
    Centrally located and excellent hotel.
    • Leisure trip
    • Group
    • Premium Connecting
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was brilliant, right in the heart of the old quarter but the hotel was very quiet at night. The staff were very helpful and friendly. I would highly recommend this hotel to anyone.

    Stayed in March 2025

  • Reviewed: March 24, 2025

    10
    CLASSYC & classy
    • Leisure trip
    • Couple
    • Deluxe Double External Window
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. It was Perfect!

    See Tripadvisor

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    Definitely stay again
    • Leisure trip
    • Solo traveler
    • Deluxe Double Internal Window
    • Stayed 7 nights
    • Submitted from a mobile device

    I loved the location as it was close to all amenities and everything was in easy reach. The breakfast was excellent and gave a good choice of food. The staff were excellent especially the people at reception and they were very helpful and considerate when I had a family bereavement and had to cut my stay short. When I visit Hanoi again I will definitely stay here again.

    Stayed in February 2025

  • Reviewed: March 23, 2025

    10
    Exelent
    • Leisure trip
    • Family with young children
    • Junior Suite Double City View Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Every thing

    Very clean, friendly staff, handy location

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    Great price, amazing staff and perfect location to see everything in Hanoi by foot!
    • Leisure trip
    • Couple
    • Deluxe Double Internal Window
    • Stayed 3 nights
    • Submitted from a mobile device

    Great price, amazing staff and perfect location to see everything in Hanoi by foot! The staff went above and beyond & they had a great buffet breakfast.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    10
    Fantastic Stay at Classyc Hotel!
    • Leisure trip
    • Couple
    • Deluxe Double Internal Window
    • Stayed 5 nights
    • Submitted from a mobile device

    We stayed at Classyc Hotel for five days, and everything was absolutely impeccable. The location is perfect, right in the heart of the old quarter, making it easy to explore the city. The staff is incredibly kind and professional, always attentive to guests' needs. Our room was perfect—stylishly furnished, with an ultra-comfortable bed and pillows, a spacious bathroom, and everything was always spotless. Although we had chosen a room with an internal balcony and were initially concerned it might have drawbacks, the lighting and ventilation were excellent, and we never felt uncomfortable. The hotel’s restaurant is elegant and serves excellent food, offering both Western and local dishes. The dining staff was always wonderful. We only visited the basement bar once, but the margarita we had was delicious! The bar, like the rest of the hotel, is decorated in a unique and sophisticated style. In short, a perfect stay! We would 100% return and highly recommend it to everyone!

    Stayed in March 2025

  • Reviewed: March 22, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Double External Window
    • Stayed 2 nights

    Very clean, quiet and comfortable place to stay at the edge of Old Quarter, very close to all the sights and places to eat. Breakfast buffet was a good assortment of hot and cold, sweet and savoury. They arranged pick-up at the airport for me, which went smoothly.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Double Old Quarter View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!

    Really beautiful place. Very clean. Convenient location but best of all are the staff. They are so welcoming and lovely. Really made you feel at home. Highly recommend this place.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Internal Window
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms could be a little bigger , but was very nice .

    The staff was outstanding. Very attentive from the first go . Location was great, walking distance to the old town. Breakfast was delicious.

    Stayed in March 2025

  • Reviewed: March 20, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double Internal Window
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location & amazing staff. Just lovely!

    Stayed in March 2025

  • Reviewed: March 19, 2025

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Grand Suite City View Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    Really lovely staff and very accommodating. Loved it.

    Stayed in March 2025

  • Reviewed: March 19, 2025

    9.0
    Fantastic hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Internal Window
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed is a bit hard.

    The food is very good. The people are fantastic and kind. They kept in contact with us till the next destination to check if we arrived well (which never happens with other hotels).

    Stayed in March 2025

Showing 1 - 25

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