The staff were very attentive and followed up with everything we mentioned, definitely five star service At first we thought it would be noisy because we were in the middle of everything, but the room was very quiet The dining room was excellent, breakfast was impressive

Stayed in April 2025

The staff were helpful, resoureful, and very friendly. They notified me by WhatsApp after we had checked out of the hotel and we had left something at the hotel. They even proactively checked out the price of mailing back the forgotten item to Hong Kong (we were visiting) or Canada for us. Our room looked brand new. The buffet breakfast was delicious and fantastic. Buffet breakfast had Chinese, Vietnamese, and Western style. We asked for a high floor (to avoid noisy street) weeks before arrival. We got the top floor ! (8th floor) Our room was at the back of the hotel which was a perfect location away from the noisy "beer street". Location was perfect. Every attraction (water puppet theatre, the Catholic cathedral, etc) was all within walking distance. Souvenir shops, restaurants, street vendors selling fruits, jewellery stores changing money were all very close to the hotel. Perfect hotel !

Stayed in April 2025

Nothing. There is some outside noise as it is in a location that is a hive of activity but the rooms stay relatively quiet and the noise shuts down outside at a reasonable time. It’s a great hotel.

The staff are amazing at this hotel - so helpful. The hotel itself is gorgeous, rooms are spacious and very comfortable. Executive rooms feel quite luxurious yet it’s all very reasonably priced.

Stayed in April 2025

It was fully booked for the rest of the week, so we had to move to another hotel

This hotel was great! The staff was super friendly, even though it is located in the middle of everything, the room we had was on the other side, so we slept very well.

Stayed in April 2025

The staff's smiles and kindness make you feel better and allow you to forgive the chaos of the city.

Stayed in April 2025

See above

The location and facilities were outstanding however the helpfulness of all staff was outstanding particularly Ngoc in the restaurant and the two receptionists.

Stayed in April 2025

An oasis in the mayhem of “drinking street” Great local views from my room and the roof top bar. Very generous breakfast selection, no need to eat for the rest of the day!

Stayed in April 2025

Nothing

One of the best luxury hotels in the area. High standard finishes. Great customer service, great breakfast. Recommend the La Mejor suite.

Stayed in April 2025

This was the most amazing hotel experience ever. The staff was so helpfull and nice, breakfast was exceptional and the service is very high quality. I was never treated like this in any other hotel in my entire life (and I travel a lot).

Stayed in April 2025

nothing

Great location Soundproof room Friendly service

Stayed in March 2025

We had an amazing stay at La Mejor Hotel! The location was perfect, surrounded by great restaurants in the heart of the Old Quarter. Our room was quiet, even on the lively beer street. The friendly staff made us feel right at home, always greeting us with smiles and going the extra mile for us. A special thanks to Dai at the Gourmet restaurant—his cheerful service made our meals even better. The steak was delicious and juicy, even cooked well-done! We're already looking forward to our next trip to Hanoi and can't wait to stay at this wonderful hotel again!

Stayed in April 2025

Staff so friendly and helpful and the breakfast was delicious

Stayed in April 2025

My friends had recommended it and I was not disappointed either! The staff is extremely caring, always willing to help with a smile on their faces. The location is excellent, around so many nice restaurants / things to see, right in the center of the old quarter. The room was spacious, the window is very small so I wouldn’t bother about it. The view from the breakfast restaurant is wonderful though, and the breakfast itself is very good.

Stayed in April 2025

What a fabulous hotel. A small hotel with a nice personal touch. We stayed for 9 nights during which time we did 3 trips that were arranged through the hotel to Ha Long Bay, Ninh Binh and a personal walking food tour all were of a very high standard and would recommend. Our executive room was very clean and comfortable. The restaurant was very good we ate there several times and always had a good meal. The skybar was great and very popular for other visitors. The staff are all amazing always going out of their way to ensure that you have a good experience. The manager Du Ngo was great, a special note for the restaurant staff Eric who introduced us to the local food and Anh for being so polite and attentive. On our last day the road was closed due to a holiday, the hotel doorman was great as he walked us through the streets with our suitcases to our taxi. Would definitely recommend this hotel its 5 star ⭐️

Stayed in April 2025

Nothing it was great

Stayed in April 2025

Nothing

Stayed in April 2025

Great location. Excellent Staff. Beautiful Skybar. Large and comfortable room with a very nice bathroom. Perfect place to stay in the OLD QUARTER.

Stayed in February 2025

The room had only a window to a very small inside hallway, but totally fine, we just needed the room for sleeping anyway

The staff was amazing, they were so helpful, we kept our luggage 1 day before and also 1 day after at the location for doing trips to other places, they helped us organize and we had all in all an amazing experience even beyond our stay…

Stayed in April 2025

Great location staff fantastic best nights sleep

Stayed in March 2025

This is a great hotel if you want to be in the centre of the Old Quarter of Hanoi. It is a very lively location, within reach of many restaurants and shops. This hotel suits people who want to experience the nightlife around. The hotel staff are very helpful and knowledgeable about local attractions.

Stayed in March 2025

Nothing. All good!

Excellent breakfast. Beautiful hotel. Best location in Old Quarter. What a pick! I couldn’t imagine staying anywhere else. This made the stay! You can walk to everything. Great vibes. Lots of fun action in the streets. Du our concierge set up everything for our excursions making everything fun and stress free! Best tea I have ever had. And I don’t care for tea. Drank theirs everyday!

Stayed in March 2025

Hotel great and staff fantastic

Stayed in March 2025

I missed not having a pool 🏊.

Location was vibrant and perfect. Tours offered were brilliant. Skybar was nice.staff were great. Did anything for you.

Stayed in March 2025

Needed more beer in the fridge.

Location and the staff and breakfasts were outstanding.

Stayed in March 2025