22 Ta Hien Street, Hoan Kiem, Hanoi, Vietnam
#114 of 981 hotels in Hanoi
Guests' ChoiceBased on 486 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.3
Facilities
9.1
Staff
9.8
Value for money
9.2
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 27, 2023
Ana
MexicoThe staff is very friendly and everything is well decorated and placed.
The place is super convenient location wise, it’s caotic but fun to experience that street by night during the weekend.
Stayed in September 2023
Reviewed: September 22, 2023
George
SingaporeToo lively during weekends that the streets around were closed.
Clean room. Central location in old quarters. Lots of night life. Friendly English speaking staff.
Stayed in September 2023
Reviewed: September 22, 2023
George
SingaporeRoom can be larger but you can upgrade. Weekends the streets are filled with street fare and taxi/Grab can only reach 100m from Hotel. Weather is hot!
staff were friendly and efficient. English is understood! Centrally located to most attractions and the hotel car to and from airport is spacious and new.
Stayed in September 2023
Reviewed: September 16, 2023
Felicity
AustraliaWe loved everything
We loved the location, the friendly staff, the rooms and the sky bar.
Stayed in September 2023
Reviewed: September 6, 2023
Rodney
AustraliaLocation is fantastic. Breakfast was extensive and delicious.
Stayed in August 2023
Reviewed: August 24, 2023
Charlotte
United KingdomLoved all of it. I guess if we'd been wanting to party we might have been disappointed that the sky bar was so quiet when we visited.
Beautiful hotel. Lovely rooms - the suite especially, and fruit was a bonus. We ate in the restaurant - not only was the view amazing but the food was incredible! Great location - Its right in the heart of things so it was fun to step out on Friday night right into the pedestrianised street food etc.
Stayed in July 2023
Reviewed: August 14, 2023
Heidi
ItalyNice and quiet room, staff were super friendly and helpful. I will definitely stay there if I visit the city again.
Stayed in August 2023
Reviewed: August 5, 2023
Chelsea
New ZealandNothing
Location right in the heart of Hanoi old quarter, very near to beer street. Breakfast had a good selection and the restaurant setting was beautiful. Staff were friendly and helpful.
Stayed in July 2023
Reviewed: July 28, 2023
Man
Hong KongThe room is very comfortable, toilet is very big also the bed is big. Comfy place to stay in hanoi, balcony is a bit small but views is great. Many restaurants down stairs.
Stayed in July 2023
Reviewed: July 28, 2023
Liana
United StatesProperty was very central and staff was very friendly
Stayed in July 2023
Reviewed: July 27, 2023
Ching
MalaysiaSky bar not much choice for food !
Nice and clean
Stayed in July 2023
Reviewed: July 24, 2023
Daren
New ZealandLocation and room was very good.
Stayed in July 2023
Reviewed: July 19, 2023
Alok
IndiaCleanliness is very good but needs to make it excellent
Location. It is in old quarters and everything is on walkable distance
Stayed in July 2023
Reviewed: July 18, 2023
Anthony
AustraliaExcellent location Staff Room Facilities 10/10.
Stayed in July 2023
Reviewed: July 13, 2023
Lauren
United StatesWe absolutely loved our stay at the La Mejor hotel in Old Town Hanoi. Our room was spacious, private, relaxing, clean and the food was very tasty! When we came back from Ha Long Bay we were welcomed back for luggage storage before our overnight train to Sapa. Mr. Du Ngo the front office manager was very accommodating and helped us with the time we had before our train including helping to book our spa experience. We would 100% stay here again and recommend to everyone!
Stayed in July 2023
Reviewed: July 9, 2023
Andanta
SingaporeIt’s convenient and the location was spot on, nothing extravagant about it, no amenities but the staff was accommodating and lovely.
Stayed in July 2023
Reviewed: July 8, 2023
Joe
United StatesThe only con is how expensive drinks and lunch/dinner are on the rooftop. You can go across the street and get food/drinks for one fifth of the price
Beautiful amenities and super friendly staff. They took care of all transportation and arranged an amazing Ha Long Bay experience for us. Definitely do the 3 day 2 night if you plan to visit Ha Long Bay. Breakfast was delicious too.
Stayed in July 2023
Reviewed: July 5, 2023
Dragan
QatarGood location, right from the pub street.
Stayed in July 2023
Reviewed: July 3, 2023
Reico
Malaysialocation is great and the front deck team is very helpful
Stayed in June 2023
Reviewed: July 3, 2023
Kiran
United Arab EmiratesRooms are tad small even for an Executive Deluxe Room
Service, Staff & Smiles
Stayed in June 2023
Reviewed: June 30, 2023
Michael
CroatiaI think a bit more variety for the pastries and drinks at the breakfast would be nice. I also was a bit confused as I had booked what I believed was the executive room with street window and a shower but the hotel manager guaranteed me I didn't. Not sure what happened there since the executive was cheaper on booking. It's alright though, still amazing value, I'm just not a fan of internal Windows (they are in every hotel in Hanoi because of the architecture)
Thank you to all the staff that made our trip amazing. We had a lot of struggle not necessarily related to the hotel and they helped us every time. Han and Jane are two or the names I remember but everyone was on top of their help game. Warm welcomes, good breakfast, amazing rooftop, I can't stress that enough. Sadly we didn't try the restaurant outside of breakfast hours, I'm sure the food is great. Those cocktails were succulent, the room is quite spacious, AC works well. And the bed is the best we've had in Hanoi, good sleep 😴. Will definitely come back
Stayed in June 2023
Reviewed: June 26, 2023
Robyn
AustraliaThe hotel was very close to the street action which was great and the room was lovely and quiet with a good sized bathroom.
Stayed in June 2023
Reviewed: June 23, 2023
Imara
United States-
Really nice hotel directly on the beer street, but very little noise actually got into the room which was amazing. Very clean, and well priced for me. Good breakfast and great staff.
Stayed in June 2023
Reviewed: June 21, 2023
Stuti
United StatesThe room could have more lights. It felt a little dimly lit.
The room was spacious and clean. The location of the hotel is smack in the middle of the most happening street in old quarter so that’s a plus. The staff at the hotel speak english well and are very polite and accommodating to requests. They even allowed us to take a shower before our flight later in the day after check out. It felt like a blessing because it was so hot outside. Thank you Mr. Du for being so considerate.
Stayed in June 2023
Reviewed: June 20, 2023
Marliyanti
IndonesiaLovely and helpfull staff, location on the middle of show. Breakfast was amazing
Stayed in June 2023
Lanke, Germany
Pozzuoli, Italy
Archangelos, Greece
San Giovanni in Fiore, Italy
Grindelwald, Switzerland
Warnemünde, Germany
Tequila, Mexico
Kutaisi, Georgia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content