Ngõ Trung Yên, phường Hàng Bạc, quận Hoàn Kiếm số 6 - 8, Hoan Kiem, Hanoi, Vietnam
#497 of 994 hotels in Hanoi
Guests' ChoiceBased on 246 hotel reviews
7.9Cleanliness
8.0
Comfort
8.0
Location
9.4
Facilities
7.8
Staff
8.4
Value for money
8.5
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 26, 2025
Alejandra
AustraliaThey offer breakfast but the truth is quite bad, there is only some toast and butter, there are no fruits, no eggs or anything like that, they also offer coffee and tea all day but it is not true, it is even limited in breakfast, once it is over there is no more. I chose this place because it had breakfast included but it leaves a lot to regret because if you have some intolerance you can’t eat anything. There is a construction next to the hostel, which makes it very noisy and dusty
It is clean and the beds are comfortable, they have an elevator which helps a lot with your things.
Stayed in March 2025
Reviewed: March 13, 2025
Nicole
IrelandFalse advertisement at max! My room was so small I could only turn 360 around there was no space. I had to stand on the bed to get changed. The room was also dirty with so much dust that I was sneezing so much and the walls are extremely paper thin I could hear absolutely everything. A local guy was screaming on the phone at 2am I think he works at the hostel and using the rooms. No respect for guests They also accused me of not paying for my 2 nights stay the whole 3 days I was staying there. Luckily I had proof on my phone by taking a picture of me paying the manager. What manager forgets about their customers payment.
Really the only thing good about my stay here was the location.
Stayed in March 2025
Reviewed: March 8, 2025
Jamie
United StatesNice staff who helped me check in very late when I arrived in Ha Noi. Pretty simple place, great location, and fine stay for sleeping but not much else. Worth it given the price
Stayed in March 2025
Reviewed: March 4, 2025
Miki
SpainThe toilets and showers each have a fan that makes too much noise, it can be heard in the rooms and it is too annoying, specially at night. I told the owner as feedback and she couldn't care less, ignoring me completely. I would look for a hostel in the area around St. Joseph's cathedral, it's nicer and quieter. The first night I was given a room that was disgusting (very dirty walls). She moved me to another room the next day but kept on renting it out to other guests instead of locking it and painting it. Bad management!
Location. The beds are comfortable and the hot shower is good.
Stayed in March 2025
Reviewed: February 21, 2025
Jasmine
United KingdomGreat location in the old quarter 👌
Stayed in February 2025
Reviewed: February 10, 2025
Firth
United KingdomNice group staying
Stayed in January 2025
Reviewed: February 9, 2025
Muhammad
PakistanExceptional Hospitality & Warm Welcome!
Stayed in February 2025
Reviewed: February 9, 2025
Muhammad
PakistanExceptional Hospitality & Warm Welcome!
Stayed in February 2025
Reviewed: February 7, 2025
Esztersz
United KingdomThis entire place needs a deep clean, using limescale remover and cleaning materials.
It is quiet, although it's in the middle of the Old Quarter
Stayed in February 2025
Reviewed: January 28, 2025
Viktoriia
RussiaNothing to complain
Thank you so much to the hostel staff for helping me out! I arrived in Hanoi early in the morning, two wheels fell off my suitcase, I urgently needed to buy a new one before next flight. The lady at the reception said that I could get an early check-in for free, plus they upgraded my room to a private one, which I am very grateful for! I left my things and went to get a new suitcase. When I asked how I could dispose of the old one, they told me not to worry and that they would dispose of it themselves after the New Year holidays. Amazing and understanding people work here. Thank you for everything!
Stayed in January 2025
Reviewed: December 25, 2024
Nurgeldy
KazakhstanEssential toiletries were missing. Breakfast was very poor and no options (only bread, muesli without milk available, coffee).
Location is good.
Stayed in December 2024
Reviewed: December 25, 2024
Danilo
ItalyCommunication was not good. The lady at reception has been rude and kind of aggressive towards me (besides not speaking a word of English), just because I had to knock around midnight since I had forgotten the building entrance code, which could be sent to guests via Booking anyway. Would have been happier paying a higher price but being treated politely.
Nice location. Room was very small but it was fine considering the cheap price.
Stayed in December 2024
Reviewed: December 13, 2024
Anne
GermanyEverything was great! Top location, friendly staff, clean cozy room with good desk and internet. Would stay again
Stayed in October 2024
Reviewed: December 5, 2024
Summer
United StatesDid not feel safe here as a woman. This isn’t a backpackers hostel and my room was full of Pakistani men who stared at me all night and kept trying to flirt with me. Very uncomfortable. Super loud and smelly. Paid for laundry service and they lost some of my clothes and gave me someone else’s socks. Don’t recommend.
The beds had privacy curtains and outlets.
Stayed in December 2024
Reviewed: November 16, 2024
John
United KingdomIt had no atmosphere and none of the usual good hostel vibe. Staff were pleasant but offered no more than a room key. Breakfast was poor but the breakfast area was OK.
Location is excellent. Right in the old town but down a quieter side street. Check in was quick and easy and the hostel felt safe. Shower and toilet areas felt clean and were easily accessible.
Stayed in November 2024
Reviewed: November 14, 2024
Alexandre
FranceOr I call the chief officier
You have to be careful
Stayed in September 2024
Reviewed: October 15, 2024
Livia
ItalyMr Hung and his wife were very kind and helped us in everything.
Stayed in October 2024
Reviewed: September 13, 2024
Myat
MaldivesI had a wonderful stay in the private room with a shared bathroom. The bathroom was impeccably clean, and the overall cleanliness of the facility made me feel like I had booked a private room. The location was excellent, with everything conveniently close by. The experience exceeded my expectations in terms of privacy, comfort, and convenience.
Stayed in September 2024
Reviewed: September 6, 2024
Sophie
United KingdomThe breakfast lacked choice and there were small bugs all over the counter
Good location, nice private room with shared bathroom
Stayed in August 2024
Reviewed: August 25, 2024
Ranjan
NepalClose to beer street and lake. Staff was so cool and helpful. Loved the vibe there.
Stayed in July 2024
Reviewed: July 28, 2024
Nuria
IrelandPoor breakfast. Really noisy (but this was because of the people in the dorm). All mixed dorms. No re-fill water station.
Good location.
Stayed in July 2024
Reviewed: July 7, 2024
Manuel
AustraliaFlower was an amazing hostess! Everything was very tidy and clean. When you need something just ask flower she will help you in anything. Was a great experience!! Thanks
Stayed in July 2024
Reviewed: June 30, 2024
Md
BangladeshYou Should Developed Your Breakfast. One Day You Put Bread It Is Freezing. Others Are All good.
This is The Good place To Stay. Every Thing Is Good. I suggest Or recommend To Stay There. Every Thing Is Near What You Need.
Stayed in June 2024
Reviewed: June 30, 2024
Jeftie
PhilippinesIt’s dirty, cockroaches everywhere and the room I stayed smells so bad.
Place is convenient and staff was nice.
Stayed in June 2024
Reviewed: May 11, 2024
Beatrice
United KingdomDid not feel clean - communal shower was slimey and covered in limescale The hostel is located down a very smelly alley and the whole place smelt like rotten food/rubbish Poor quality breakfast
Great location Good A/C in the bedroom Laundry service for good price (70K per load, max 5kg)
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content