95 Phố Hàng Chiếu, Hoan Kiem, Hanoi, Vietnam
#71 of 980 hotels in Hanoi
Guests' ChoiceBased on 373 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.3
Staff
9.7
Value for money
9.4
Free Wifi
8.9
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End of dialog contentReviewed: March 10, 2025
Timothy
PhilippinesThe customer service was great, but if there's anything to improve, it might have something to do with how the lobby is utilized. I was surprised that it was a walk-up / a staircase to the lobby itself before you could ride the lift up to your room. But aside from that, there's nothing negative worth noting.
Our stay at Hanoi Paradise Hotel was great value for our money. It's located very close to the old quarter area and a few corners from where the Hanoi Night Market happens every weekend. If you like walking, it's within (a long) walking distance of places like Banh Mi 25 and Pho 10. The space in itself was clean and decent. The rooms we got were quite spacious, considering other places in Vietnam. The staff was friendly and very accommodating. They helped us out with special requests for the room, adjustments with our bookings, and even offering to help us coordinate with our sleeper bus provider and advising us within travel options and destinations. It's a great place to stay if you find yourself in Hanoi.
Stayed in February 2025
Reviewed: March 10, 2025
Anna
United KingdomThe staff are very friendly and the breakfast is very good (fruit, coffee and banh mi).
Stayed in December 2024
Reviewed: March 9, 2025
Eunice
New ZealandFantastic location and really friendly and welcoming staff.
Stayed in March 2025
Reviewed: March 8, 2025
Joseph
United StatesEverything was perfect, location - as within 5 mins walk from the Dong Xuan market. The hotel staff was very friendly.
Stayed in December 2024
Reviewed: March 6, 2025
Kathleen
United StatesThe room was nice and cozy, very centrally located with a 24x7 supermarket at the end of the street, everything almost nearby like food joints, restaurants, stores for clothes/outfits,etc There is night market right next to it as well.
Stayed in January 2025
Reviewed: March 5, 2025
Jayden
United KingdomCheck-in time is very fast and the receptionist does not let guests wait too long.
Stayed in December 2024
Reviewed: March 5, 2025
Destiny
United StatesWhen I contacted to book a room, they responded very quickly and introduced each room to me.
Stayed in December 2024
Reviewed: March 4, 2025
Bian
MalaysiaNothing
An unforgettable stay! From the moment we arrived, the service was exceptional. The staff were friendly, welcoming, and always ready to assist with anything I needed. They helped us with the luggages upon our arrival. The room was immaculate, spacious, and clean. The location was perfect, with easy access to nearby attractions. I truly felt pampered and relaxed throughout my entire stay. Highly recommend this hotel to anyone looking for a top-notch experience!
Stayed in March 2025
Reviewed: March 4, 2025
Chelsea
United KingdomVery good location, walking distance to night market, restaurants and coffee places. We booked a room with window (pay attention to photos when booking because not all rooms have windows) and got a room upgrade for a mix up with the airport transfer.
Stayed in December 2024
Reviewed: March 4, 2025
James
CanadaDespite the lobby is kind of small, you just walk up about 10 steps and the space is different.
Stayed in December 2024
Reviewed: March 3, 2025
Ronald
United StatesGreat location, close distance to the markets, bars and restaurants. Friendly staff and clean facilities.
Stayed in December 2024
Reviewed: March 3, 2025
Imogen
United KingdomThe room has a tub. The breakfast was included in our package and that was convenient. The staff was really good specially the girl who checked us in late at night.
Stayed in December 2024
Reviewed: March 1, 2025
Lucinda
AustraliaRoom is cosy and in the heart of The Old Quarter in Hanoi. Lots to do nearby.
Stayed in December 2024
Reviewed: March 1, 2025
Taylah
AustraliaRoom was unexpectedly huge but very thankful for it as it was such a refreshing welcome from a long travel.
Stayed in December 2024
Reviewed: March 1, 2025
Angus
AustraliaIt’s close to a lot of markets and close to a lot of tourist attractions in Hanoi. The staff are so friendly and very accomodating. Accomodated us as soon as we arrived. I would like to especially commend Tien their receptionist for accomodating us properly and in all smiles. She was so helpful and cheerful.
Stayed in December 2024
Reviewed: February 28, 2025
Avis
United StatesThe location close to Dong Xuan market is perfect. It's pretty close to all the tourist attractions, food, bars and coffee house. The staff are helpful with all your requests.
Stayed in January 2025
Reviewed: February 28, 2025
Logan
United KingdomReasonable price. Friendly front desk staff special mentioned to Tien, friendly and always with smile on her face. Highly recommended if you are looking for something simple.
Stayed in December 2024
Reviewed: February 27, 2025
John
United KingdomStaff were very friendly. Loved the breakfast spread, a good amount of options, including eggs to order.
Stayed in December 2024
Reviewed: February 27, 2025
Natalie
AustraliaOur room was clean and fresh, staff were very helpful.
Stayed in December 2024
Reviewed: February 27, 2025
Isaac
United KingdomLocation - walkable to most attractions, market and also the hotel have book a private car to the airport. Nice small balcony, for once I could see an actual view outside rather than the adjacent building window.
Stayed in December 2024
Reviewed: February 26, 2025
Dakota
AustraliaStaff were very friendly, and communication was very easy
Stayed in December 2024
Reviewed: February 26, 2025
Naomi
United KingdomVery near to all the things you may want to do in Hanoi. Staff very friendly and helpful. The cleaners all had big smiles too. I think this is probably a lovely place to work as well as stay in. We hired a motorbike and when it arrived the staff thought it was too old, so made the guy get us a better one.
Stayed in December 2024
Reviewed: February 26, 2025
Alexandra
United KingdomThe ladies at the reception are very nice and helpful. They do a great job and they really seem to enjoy what they do. The hotel is nicely decorated, our room was clean and quiet. There are some good restaurants nearby and an excellent cafe around the corner.
Stayed in December 2024
Reviewed: February 26, 2025
Joshua
United KingdomThe location is very good, the level of service is high and the staff is very helpful. The staff tried so hard to make me happy that I wanted to tip them when I checked out but I was in a big hurry and forgot, I regret it very much, these people deserve to be tipped. Hotel boss if you are reading this give them raises.
Stayed in December 2024
Reviewed: February 25, 2025
Joanne
United KingdomFriendly, helpful staff. Lovely hot shower with plenty of toiletries available. Very comfortable bed.
Stayed in February 2025
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