21 Hang Dong, Hoan Kiem, Hanoi, Vietnam
#862 of 984 hotels in Hanoi
Guests' ChoiceBased on 237 hotel reviews
5.7Cleanliness
5.7
Comfort
5.9
Location
7.9
Facilities
5.5
Staff
7.4
Value for money
6.4
Free Wifi
9.0
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End of dialog contentReviewed: March 18, 2025
Inés
United KingdomSlightly mouldy & not a very nice shower (no pressure & cold).
Central so was easy to get about. Very kind staff and were helpful - were able to do our laundry too. Spacious room and great balcony. We did have a private room.
Stayed in February 2025
Reviewed: January 17, 2025
Bb
Germanybathroom is weirdly small and not very clean. You can hear people’s noise all night.
Location was good
Stayed in January 2025
Reviewed: May 11, 2024
Pecoroni
ItalyThe place and bathroom quite dirty and one of the staff, once there were an issue during the night( the door of the Only toilet was locked from inside) and the night shift guy, didn't care at all and kept sleeping after two times I tried to get his help. But the other staff people were nice
The hostel is in downtown, so the position was great and the price was very fair
Stayed in May 2024
Reviewed: April 6, 2024
Triin
Estonianot healthy, very smelly and mold everywhere this room can not be used in this state
location
Stayed in April 2024
Reviewed: March 14, 2024
Kinnaird
United KingdomShower didn’t really work and bathroom was really dingy and unclean.
Great location in the middle of old town, nice balcony.
Stayed in February 2024
Reviewed: March 8, 2024
Tom
United KingdomBit run down but you get what you pay for!
Very basic but does the job. Perfect if you need a base to visit Hanoi. Beds were clean and surrounded by the old town with loads of places to eat and drink.
Stayed in February 2024
Reviewed: December 10, 2023
Overlingas
LithuaniaDark rooms, bed not very comfortable, not very tidy.
I liked the location and the staff.
Stayed in December 2023
Reviewed: September 17, 2023
Hải
Vietnambut the hotel is old and not clean
the location is good
Stayed in July 2023
Reviewed: September 11, 2023
Chetwin
New ZealandThe place is just very run down but it does reflect the really affordable price. For one night, after arriving quite late, I thought this was okay.
Location is great and super central to that area of Hanoi. I liked being super close to Old Quarter where most back packing tourists hang around.
Stayed in June 2023
Reviewed: September 8, 2023
William
AustraliaConcierge tried to rip us off when we upgraded room, tried to charge us full price even though we agreed on the booking.com price. bathrooms are very average and the whole place has a feeling about it that it’s going to fall apart, also the staff in the lobby were talking till late at night and my brother couldn’t get to sleep because of it. There were also no blankets and we asked if we could have one, but the language barrier was too much even with google translate
There was a good bahn mi down the street
Stayed in August 2023
Reviewed: September 4, 2023
Mika
United StatesThey list that there is a “bathtub” in the bathroom, but there is not. The room was so small that we asked to move to a different room, and initially they tried to charge us more than what was listed on booking.com for the upgraded room. Even in the bigger room there was no natural light.
Stayed in August 2023
Reviewed: August 20, 2023
Jakob
AustraliaMale staff member had a poor attitude. Not sure if language barrier or just from doing overnight management.
The main host host female was great. She really helped me organize everything I needed.
Stayed in August 2023
Reviewed: August 7, 2023
Marina
SpainThey made us pay the water we thought was free. A little expensive, the shower didn’t have much hot water and it was a bit dirty.
Stayed in August 2023
Reviewed: August 5, 2023
Muhammad
SingaporeNo towels, toilet wasn't so clean.
I got the upper bed. Paid about 30 Singapore dollars for 7 nights
Stayed in August 2023
Reviewed: August 3, 2023
Zhao
VietnamRoom facilities
Stayed in August 2023
Reviewed: July 31, 2023
Peter
AustraliaThe room was quite old and dirty with water leaking from various places in the roof
Great location in the Old Quarter further away from the tourist section but right in the midst of the action. Great pho restaurant across the street. The balcony was great The staff were really nice and helpful
Stayed in July 2023
Reviewed: June 20, 2023
Doug
New Zealandi was too old for climbing the 4 stories
convenient, helpful reception,english speaking, verandah, good food nearby,
Stayed in June 2023
Reviewed: May 17, 2023
Nancy
United Kingdomwe couldn’t get any wifi at all in our room, I suspect the wifi in the dorms/other rooms closer to router are fine though
great location, fridge in room, comfortable bed, water available in fridge, friendly staff
Stayed in May 2023
Reviewed: May 6, 2023
Christina
GermanyThe room was smelly and not clean. The window is going out on a wall with loud noises of aircons.
Very good location, Close to markets and restaurants. Aircon and fridge worked well.
Stayed in May 2023
Reviewed: April 1, 2023
Bernot
FranceEco green ... We could expect something based ecological considerations.... Absolutely nothing about it. It's just cheap, but old.
Cheap price and good location
Stayed in March 2023
Reviewed: March 21, 2023
Tuva
NorwayIt does not look like the pictures. Our first room was very dirty, small, and hatches instead of actual windows. Not that I wanted to look outside, the view was just some dirty wall. Ants everywhere. I complained, and after some disussion we got an upgrade for 100.000,- dong. The next room was with a bigger room, a little cleaner, and a balcony. The ceiling had mold, but at that point we just wanted to go to sleep. I wish the best for the staff, but I will not be coming back here.
Friendly staff.
Stayed in March 2023
Reviewed: March 20, 2023
Mikołaj
PolandVery dirty bathroom with broken sink. Beds are very shaky.
Stayed in March 2023
Reviewed: March 19, 2023
Faye
United KingdomJust a run down hotel in desperate need for renovation. I didnt stay in the dorm rooms but took a private room which had a comfortable bed but was an extremely damp room.
Nice receptionist who tried her best.
Stayed in March 2023
Reviewed: March 3, 2023
Hamza
Australiaunfortunately, I found the mattress extremely hard for my liking
great value for money and the staff really made the stay better
Stayed in February 2023
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