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Reviews of Hanoi Jade Hostel

46 Phố Hàng Gà, Hoan Kiem, Hanoi, Vietnam

#635 of 994 hotels in Hanoi

Guests' Choice

Review Score

Based on 246 hostel reviews

7.5

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    9.2

  • Facilities

    7.2

  • Staff

    9.1

  • Value for money

    8.1

  • Free Wifi

    8.6

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Showing 1 - 25

  • Reviewed: April 2, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Junior Suite with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The price seemed to expensive compared to our other accomodations in Vietnam. The location is great in the hart of the old town. Staff was ok. Next door travel agency helped us a lot with tours , transportation and money exchange.

    Stayed in March 2025

  • Reviewed: February 17, 2025

    6.0
    No frills hostel, but wonderful family managing the building.
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I wish the place could’ve been cleaned more regularly and as it is an older building, some of the plugs did not fit properly into the outlets. The building also doesn’t come with a proper lock or key and unfortunately I had an incident with a motorcyclist who I did not request a ride from trying to follow me into the hostel.

    Staff were all very kind and welcoming and really went above and beyond to make me feel welcome. I do believe the rooms themselves were fair for what I paid for even if it looks a bit different in person.

    Stayed in February 2025

  • Reviewed: January 14, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The curtains dont completely cover the bunk bed. There were no towels included that I could see. The laundry price was maybe about 50k per kilo, which I thought is a bit much. These are minor things though.

    The area is good. Its beside the train track coffee shop place. The staff were friendly and converstional. The essentials were there. Early check in was possible too. In terms of hospitality, I'd stay here again.

    Stayed in January 2025

  • Reviewed: December 1, 2024

    9.0
    Value for your money
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    No lifts. Our room was 3 floors up.

    Room was spacious for a party of 2. Lisa was very sweet and accommodating. We had a last second day trip booking to Ninh Binh thanks to her suggestion and accommodation.

    Stayed in November 2024

  • Reviewed: November 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    I checked the previous reviews before choosing to book. I can agree with some of the ‘smells’ etc, but it is still a valued stay. Beds were comfy and clean. Great location. The staff was absolutely lovely; so kind, helpful and accommodating. You get what you pay for :):)

    Stayed in November 2024

  • Reviewed: November 21, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was not as it is dhown in the picture. We had a booking of standard double room, but they provided us family room. Which was big, but not enough clean. Very old room. And broken in some portion of wall.

    Stayed in November 2024

  • Reviewed: November 8, 2024

    9.0
    Highly recommended
    • Leisure trip
    • Travelers with friends
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The location is close to everything, 10 minutes walk to the train street.. close to all restaurants, shops, and Hanoi Night Market.. The workers were very wonderful and helpful. You can also get the best prices for tours and buses through them

    Stayed in November 2024

  • Reviewed: September 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel wasn't luxury and it wasn't hostel vibe really, but the staff was super friendly and willing to help, and the location was great!

    Stayed in September 2024

  • Reviewed: May 26, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Deluxe Quadruple Room
    • Stayed 6 nights
    • Submitted from a mobile device

    the pictures didn't look anything like the room there was a smell of mold in our room and bathroom

    good location very helpfull staff

    Stayed in April 2024

  • Reviewed: May 11, 2024

    7.0
    No elevator.
    • Leisure trip
    • Travelers with friends
    • Family Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There was no elevator. It was so hard to carry 3 20kgs luggages up & down. The bathroom also needs a renovation, it was big but i cant really tell if its clean or dirty or just needs remodelling.

    The location is good because it's in the city center & near the train street.

    Stayed in May 2024

  • Reviewed: April 7, 2024

    8.0
    Overall it was a nice stay.
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hostel which I booked had a total of 9 bunk beds and it was a lower, middle and upper. I requested then for lower or middle one as I have severe back pain but it was unavailable and I had to manage with the upper bed for three nights which was kind of painful to me.

    The good part about this hostel is the location which is a few km away from a very famous train street. The hostel staff was friendly, but it was difficult to communicate with them google Translate managed it well somehow. The washroom was clean with 24x7 hot water.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All fine with me. No major issues to highlight.

    The location is near to places of interest. Restaurants are easily accessible. Friendly staff.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Photos of the rooms do not reflect reality
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Very noisy

    Very good location

    Stayed in March 2024

  • Reviewed: March 8, 2024

    6.0
    Fair enough
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The pictures are a bit misleading, room doesn't have a window only a balcony door on the side so it gets a bit gloomy. Bathroom was in a pretty bad condition with some holes in the wall - some partly covered with stickers. Calling the room "superior" doesn't seem fair.

    Very good central location, walking distance to the old quarter. Spacious room.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    7.0
    Worth the price for minimal night stays
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very minimal, just as clean and comfortable as you need, but nothing more. Not an enjoyable hostel, but just fine. There are almost no windows, the only one is facing a rather unpleasant neighborhood. The room was cold, and there was no heating option on the aircon.

    Perfect location, helpful staff, we could pay by card or cash.

    Stayed in March 2024

  • Reviewed: January 31, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Junior Suite with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    They also operate as a travel agency. We booked some day trips outside hanoi and they worked fine. But we also booked a “luxury” bus from Hanoi to Luang Prabang. It was a complete nightmare. We arrived 7 hours later and the staff treated the travellers like cattle. No toilet, at one time we waited 8 hours for a toilet break! They also used the buss to ship parcels that took up so much space so we had to climb over other passengers to get to our tiny seats. And the hotel won’t take any responsibility.

    Very central. The staff was friendly and helpful.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The photos are really different compared with the real situiations. Much older in decorations.

    The labour is friendly, nice to answer the questions. And introduce many good stuffs nearby.

    Stayed in December 2023

  • Reviewed: December 31, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Family Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Its a hotel in the name of a hostel but without any helper staff

    Stayed in December 2023

  • Reviewed: December 2, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Family Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The double bed was very uncomfortable and the mattress needs replacing. Bathroom was outdated although the shower was nice and warm

    Very central in Old Quarter. Staff at reception were very friendly

    Stayed in November 2023

  • Reviewed: November 23, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good hostel for Hanoi standards

    Great location and good value

    Stayed in November 2023

  • Reviewed: November 20, 2023

    8.0
    Great location, cheap
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, hostel has only one room with 3 level bunk beds, it is a little difficult to climb to the 3rd level bed. Otherwise good, cheap, clean, right in the middle of old town.

    Stayed in November 2023

  • Reviewed: November 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Good room, decently clean, bathroom ok even though is without a glass to separate shower from the rest(common in Vietnam). Central position position but still quiet. Friendly staff

    Stayed in November 2023

  • Reviewed: October 26, 2023

    9.0
    Excellent value for money
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly staff, they have been extremely helpful helping me book a bus to Hoi An. Shower room is basic but there is hot water and the shower drains well. Initially I was worried about the triple bunk, but they are very sturdy. I was in the middle bunk I could not feel other people moving around at all. The dorm room is not luxury but it is very comfortable with good AC. Great value for money, I would stay here again.

    Stayed in October 2023

  • Reviewed: October 26, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were nice and big, we also got an upgrade which included a balcony. The staff were very attentive. The location was great very close to everything.

    Stayed in October 2023

Showing 1 - 25

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