Reviews of Ha Noi Lake View Hotel & Travel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
40 Lò Sũ, phường Lý Thái Tổ, quận Hoàn Kiếm, Hoan Kiem, Hanoi, Vietnam
#274 of 1,000 hotels in Hanoi
Guests' ChoiceReview Score
Based on 1337 hostel reviews
Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.6
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Facilities
8.5
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Staff
9.4
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Value for money
8.9
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Free Wifi
8.2
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: September 18, 2024
Amrein
Switzerland15 Reviews1 helpful vote“Best Hotel in Ha Noi”Service and Personal are the Best in Town!
Stayed in September 2024
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Reviewed: September 18, 2024
Jorge
Spain8 Reviews“Nice plance - in the old quarter but quiet”The breakfast could be a bit better
The location was really good, 2 blocks to the puppets and the red bridge Also Cherry is amazing
Stayed in September 2024
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Reviewed: September 17, 2024
Pascal
Switzerland1 review1 helpful vote“Perfect location for a city trip in Hanoi and superb manager”The location was perfect and rooms where clean. But what stood out was the exceptional manager Mr. Alex. He organized three trips for us ( Ha Giang loop, Ha long bay, Na Binh) and everything worked smooth. He responded to my questions on whatsapp within 5 minutes and even got my fathers phone back (he forgot it in the night bus) and sent the phone within 24 hours to ha long bay.
Stayed in September 2024
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Reviewed: September 17, 2024
Ahmad
Malaysia5 Reviews“good short stay with good location”nothing
friendly guest
Stayed in September 2024
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Reviewed: September 16, 2024
Forever
Japan311 Reviews32 helpful votes“Great Staff and Location”None.
Location. Only five minute walk to the West Lake. Right in the Old Quarter. Convenient to cafes, restaurants, shops, and sightseeing. The hotel staff are all very helpful. Breakfast is good.
Stayed in September 2024
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Reviewed: September 16, 2024
Joanne
Philippines1 reviewExceptionalNo
Very very nice and very affordable hotel. We love it and also the breakfast
Stayed in September 2024
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Reviewed: September 16, 2024
John
Ireland1 review“Hotel Review”The staff were very very friendly and helpful. They arranged transfers to the airport and were very attentive. We got a free upgrade and the room was very nice and clean.
Stayed in September 2024
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Reviewed: September 16, 2024
Alison
United Kingdom5 ReviewsVery GoodGood location for exploring the city and close to bars and restaurants. Cherry who deals with trips was exceptional, we would have been lost without her - she went above and beyond to help us
Stayed in September 2024
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Reviewed: September 14, 2024
Grace
Philippines6 Reviews2 helpful votes“So far our stay is good”The bed . Not comfortable. Looks old and needs replacement
The location is strategic. Near shops and restos and easy to get a grab car
Stayed in September 2024
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Reviewed: September 14, 2024
Haran
Ireland2 Reviews“Comfortable and easy”N/A
Very clean and comfortable room. Staff were very helpful
Stayed in September 2024
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Reviewed: September 12, 2024
Nguyen
Germany1 review“it was very comfortable and a good rest”it was very clean and the staff was very friendly, the location is perfect
Stayed in September 2024
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Reviewed: September 11, 2024
Jocelyn
United Arab Emirates36 Reviews14 helpful votes“I enjoyed my stay all the staff is pleasant.”I dont like the bed its hard foam and it gives me backaches i dont feel comfortable.
I like staff specifically Cherry she helped me throughout my stay before coming she arranged my picked up from the airport, tours and she very efficient. She always did her best to accommodate the guest needs. The area is also good so many restaurants around. Value for money js also good. Dont forget the breakfast its amazing everyday is a new menu.
Stayed in September 2024
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Reviewed: September 11, 2024
Hải
Vietnam36 Reviews1 helpful vote“Ok”Poor breakfast
staff and location
Stayed in September 2024
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Reviewed: September 8, 2024
Martab1993
Italy53 Reviews2 helpful votesWonderfulWe arrived during a critical situation (Yagi typhoon), the staff did their best to make feel us safe and shared an upgraded room. They were very nice and understanding. The room was perfect and we slept very well.
Stayed in September 2024
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Reviewed: September 7, 2024
Frances
New Zealand5 Reviews1 helpful voteExceptionalThe staff were amazing, helpful, friendly and very accommodating. They even sent one of their staff member to the place we were checking out from (we had issues at our original accommodation and had to leave) to help us and make sure we were OK and that we are transferred safely to their hotel. The location of this hotel was perfect. close to many many of the places we wanted to visit and market. Bed was comfortable and rooms were very clean. I highly recommend this hotel and their staff They even have a spa which is amazing and spa opens till midnight. Thank you to the staff at Ha Noi Lake View for looking after our family
Stayed in September 2024
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Reviewed: September 6, 2024
Maverick
United Arab Emirates2 ReviewsWonderfulNear the center and staff are cery accomodating
Stayed in September 2024
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Reviewed: September 5, 2024
Huy
United Kingdom19 Reviews2 helpful votesExceptionalNothing at this price point
The staff members, especially Huong, Xuan, Luc and the doormen are excellent. You might find hotels with better or worse accommodation at this price range, but I think the friendliness and helpfulness of the staff members here are worth a lot more and are what we will remember.
Stayed in August 2024
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Reviewed: September 4, 2024
Fleur
United Kingdom2 Reviews1 helpful vote“Great value for money”There was a cockroach in our bathroom in the morning but other than that the place was great
The staff were very kind and welcoming. They gave us drinks on arrival and they were very helpful with booking transport.
Stayed in September 2024
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Reviewed: September 3, 2024
Nguyen
Canada4 Reviews“It is ok but I can pick a better hotel next time.”Too many stairs, old place
The breakfast is good and the staff is friendly
Stayed in August 2024
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Reviewed: September 3, 2024
Peralta
Philippines5 Reviews“A great steal. Great staff, good breakfasts with the scenic rooftop views of the old quarter are definitely a great valu”None.
It is very convenient, everything is within walkable distance. My stay maybe short but it was comfortable and memorable with good food and helpful staff. Sir Alex who’s always there to answer all my inquiries and helped me a lot with all my tour bookings.
Stayed in September 2024
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Reviewed: September 2, 2024
Sarah
United Kingdom16 Reviews1 helpful vote“Exceptional 5*”Nothing all was great
Great hotel in the centre of all of the old quarter attractions. Very clean staff are amazing especially xuan so helpful and lovely person the breakfast is 5*. We will rebook again soon. Thank you
Stayed in September 2024
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Reviewed: August 30, 2024
Foster
United Kingdom4 ReviewsExceptionalThe staff were very friendly and helped us when we needed to plan our trip
Stayed in August 2024
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Reviewed: August 29, 2024
Maria
United Kingdom6 Reviews2 helpful votesVery GoodTaxi booked on time for pick up but expensive compared to other taxis.
Good location in the Old Quarter near the Puppet Theatre. Staff helpful. Early check in available.
Stayed in August 2024
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Reviewed: August 28, 2024
Jenny
Vietnam3 ReviewsExceptionalCentre and close to all shops,restaurants..staff are friendly, hotel is cery clean. I definitely will come back in the future..
Stayed in August 2024
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Reviewed: August 28, 2024
Yadav
Qatar8 Reviews1 helpful vote“Perfect location staff are friendly. Very satisfied with the price.”Nil
Perfect location staff are friendly. Very satisfied with the price.
Stayed in August 2024
