Room was spotlessly clean, they gave free bikes to cycle to the town, we received a free cooking course when we stayed for four nights. Breakfast was very good, eggs, cereals and pastries as well as traditional Vietnamese foods.

Stayed in April 2025

Nothing! The only thing to note is the location of the hotel is a 15-20min walk from the centre of Hoi An (the Japanese bridge area). I didn’t mind the walk as it meant the hotel was quiet and you got to escape from the craziness of the inner city. Just good to note!

The hotel is beautiful, more beautiful than expected. The room was a nice size with all the amenities needed. The breakfast buffet was delicious and the staff more than accommodating for our every need! Truly a fantastic experience.

Stayed in April 2025

The staff were lovely. Despite late check in they provided us with a welcome drink and set up the room for our anniversary. The room was big and nicely decorated, good AC. Enjoyed both the pools and the breakfast. Location was a short walk away from the centre and the hotel puts on a shuttle to the beach during the day. Bike rental was easy.

Stayed in April 2025

The roof pool and bar are just not very nice and super loud music. The spa is just massage rooms, no jacuzzi or anything like that. But the rooms are beautiful, having breakfast by the ground floor pool is amazing, and the receptionist were amazing, tended to all our needs, arranged our tours and scooter rental.

Stayed in April 2025

Absolutely nothing

It is rare that the photos and description do not exaggerate a property to encourage you to book it. This place does the opposite as th photos and descriptions do not do it justice. This is a perfect hotel. It has everything that is described but it is of higher quality and more beautiful. The rooms are gorgeous, unbelievably comfortable bedding, lots of hot water, fabulous bathtub. I changed from a pool view as I prefer to wake to weather and I was thrilled with my balcony views. The staff are so so amazing. Beyond charming is a genuine way. Breakfast is really great, especially for us with gluten and other issues, always lots of excellent food. I cannot praise this hotel any higher. If they made one mistake it is that beside the bed draws rather than tables would be better, but, I will always stay in this hotel when I am in Hoi An

Stayed in April 2025

Nothing to complain about. Nice hotel for a nice price. The breakfast was the best we had in Vietnam so far. Friendly and helpful staff, and free bikes which is a very good way to get around and see the city.

Stayed in April 2025

We loved it here! Everything was perfect - from the location, facilities, breakfast to the warmth of the staff. They were all so welcoming and attentive to our every need😊 Highly recommend and would definitely stay again!

Stayed in March 2025

Very friendly staff. Big thanks to ms Chi and her colleagues. They made us feel very welcome :) Michael and Luciana

Stayed in April 2025

It's a great place to stay. The room and all communal spaces are lovely, nice and tidy, and the personnel very kind and helpful. The breakfast has a great choice of Asian and continental dishes. I would definitely stay again at this hotel.

Stayed in March 2025

The most amazing hotel you really feel like you are experiencing luxury. The staff there are exceptional they look after you so well and are very kind. It is very clean with great amenities and in a perfect location. On top of this it is so affordable. The perfect stay!!

Stayed in April 2025

Very good.

Stayed in April 2025

Everything was nice😊 ~15 min walk to the old town, or ~5 min with the bike.

Stayed in March 2025

All the staff were so friendly and helpful, breakfast was very good and the hotel is spotless, I cannot fault anything about this hotel and next time we visit Vietnam we will definitely stay at the Babylon Riverside Hoi an

Stayed in March 2025

Outstanding stay in a great location!

Stayed in March 2025

The staff are friendly and go over edge for making sure you get everything you need. We would have like to stay longer if possible. Close to shops, food, activities and can get anywhere. Clean rooms, clean everything 🙌 we loved our stay

Stayed in March 2025

I absolutely loved this hotel!! Firstly the staff are so helpful and friendly. Its located about a 20 min walk away from the main market and shops and about a 10 min taxi journey from the beach. The rooms are clean and comfortable. I really enjoyed my stay here.

Stayed in March 2025

Everything, couldn't fault it

Stayed in March 2025

Everything was great

Stayed in March 2025

We had booked an economy room which was located in the basement with water pipes running along it. This wouldn't have been a problem if not for the incredible loud noise which made us unable to get any sleep our first night. However, the staff was lovely and moved us to their other hotel with a room upgrade for free as they didn't have any rooms at the hotel we booked available. This left us living a bit further from old town, but with bikes to borrow, it was fine.

The hotel and staff are really lovely. The breakfast buffet was nice and so was the gym (though not the biggest). Even with the room issue, the staff were super lovely and moved us to their other hotel with a free upgrade. Would definitely recommend staying here but maybe avoid the economy rooms if they are in the basement

Stayed in March 2025

Nothing. I would recommend this hotel.

I think the hotel is fairly new. The room was beautifully decorated and a decent size with a small balcony. Huge, comfortable bed. The staff were very friendly and attentive. Good location for wandering around Old Town with free use of bicycles. 2 big glass bottles of water per day are provided so that was great to cut down on plastic. The silk robes in the room were a nice luxury. The breakfast buffet had a decent spread with an egg station and a nice selection of fresh fruit. The rooftop pool is a bit small with very few loungers. We often used the rooftop patio which was one level higher than the pool. The laundry service seemed a bit expensive so we used one that was right beside the hotel for half the price and it was excellent. The free shuttle to the beach was great too. We learned after our check in that the economy rooms with Booking.com are in the basement. We paid extra ( after the check in ) for a second floor room otherwise I think this would be a much different review of the property.

Stayed in February 2025

Soundproofing was really poor. You could hear everything from the room upstairs (when they showered, flushed the toilet, etc) and when people walked and talked in the corridor. Our room was inward facing, where the pool is located - and I think for that reason, the bedding and our clothes were always a bit damp, even if we kept the windows and balcony shut.

The front-desk staff was definitely the highlight of our stay - they helped us with anything we needed or wanted, booking tickets and tours, renting bikes, doing laundry, etc. They went above and beyond what we needed and expected. The rooms were clean and comfortable, housekeeping was done daily with change of towels and toiletries. The breakfast was great, with lots of options including a dedicated person cooking eggs and noddles on request. Location was good, outside the old town but a fairly pleasant and short walk by the river, away from traffic.

Stayed in March 2025

I tavelled a lot in Vietnam/SE Asia, this was my favorite hotel! The room was spacious and comfortable and hotel facilities with pools and gym were excellent. The buffet brekfast was fantastic, so much choice and variety! Location wise its a short 10 min walk to the Ancient town of Hoi An. Bicycles are provided and also a shuttle bus to the beach! (free!) Most of all, what made the hotel really special for me, was the staff, they are so wonderful! Special thanks to all the reception staff who were always so kind. I can see how much you care to make the holiday a very happy memory! :)))

Stayed in March 2025

The Babylon riverside hotel is perfectly located, being out of the busy old town but just a short walk/cycle away. The hotel is clean and the staff made sure we were happy. They were so helpful with booking excursions, even when we wanted to do something that was different to any of their provided yours. We will definitely be back!

Stayed in March 2025

Nothing

Professional, friendly and kind staff, great breakfast and amenities. Highly recommended

Stayed in March 2025