Everything was perfect, staff, room, comfortable beds, breakfast... Thanks a lot

Stayed in December 2024

Nothing

Ambience and location

Stayed in December 2024

The hotel was clean with big rooms, a nice pool and a good breakfast. The staff were extremely friendly and helpful - perhaps the friendliest of any hotel I’ve ever stayed in. It’s about a 15 minute walk to the Old Town and you can rent bikes to cycle out to the beach. Would stay again.

Stayed in October 2024

There isn’t one single thing it’s like a home away from home

Central to markets restaurants lovely big rooms very well maintained

Stayed in October 2024

N/A

All staff exceptionally polite and helpful and went out of their way to make us comfortable and enjoy our stay Room was well equipped , pool area was well maintained .breakfast was delicious and hotel had bicycles available for our stay

Stayed in September 2024

The room was spacious, really beautiful and there was a bath tub.

Stayed in August 2024

To accompany a nice room, an exceptional staff & outstanding breakfast 👍

Stayed in August 2024

Nothing. We'll stay here again

Staff, breakfast and pool. Easy to rent bikes and helpful receptionists.

Stayed in August 2024

No

I will come back. Highly recommended , location very good, friendly staff especially Giang and duyen very warmly welcome , room is clean and spacious, breakfast is good, nice pancake with banner. Swimming pool is nice and clean. Reasonable price.

Stayed in July 2024

Nothing

Absolutely recomended!!! Good but quiet location, clean rooms and pool and AMAZING staff! It wiil be great to be back here.

Stayed in July 2024

No shower next to swimming pool

Good breakfast, helpful staff

Stayed in June 2024

Only ‘negative’ feedback would be the shower ledge/curtain. Water pressure is excellent but it was difficult to shower without water spraying onto bathroom floor, because of gaps around the shower curtain. Minor complaint though…overall it was a wonderful stay.

Lovely staff, comfortable rooms, excellent value.

Stayed in May 2024

N/A

Absolutely fabulous hotel and wonderful staff. When we arrived we got upgraded to a bigger room with a better view free of charge! The staff were super friendly by giving us information about Hoi an and what we could do. We also went to rent bikes off the hotel and the bikes ended up being free with our room! Breakfast was a massive buffet which was stocked up regularly and great choice. Just a 15minute walk from the old town and would definitely stay here again in future

Stayed in May 2024

Nothing, loved it all.

Everything. Excellent, friendly, helpful staff, especially Yung and Vivian, clean, comfortable, close to old town, good breakfasts, and lovely pool for a swim at this hot time of year. Helped us with booking tours, restaurant reservations and airport transfers. I will always stay here whenever I come to Hoi An!

Stayed in May 2024

Thank you very much for the great time at your hotel. All the staff were always friendly and helpful & organised transfers & excursions. The room was clean and the breakfast was very good. It was esay to rent bikes there. I will definitely stay with you again. Many thanks again!

Stayed in May 2024

Breakfast menu

Behaviour of the stuffs amazed me

Stayed in April 2024

Excellent location in a quiet neighborhood yet within walking (or scooter/bike) distance to historic downtown. Beautiful mix of interior design in rooms (local/modern). The front desk staff was exceptionally friendly and made sure everything was perfect for their guests. They helped booking a tour short-notice. The pool is spacious and particularly beautiful at dawn with the reflecting lanterns.

Stayed in April 2024

Breakfast options

Hospitality

Stayed in March 2024

Clean and comfy room with a balcony, large choice of dishes for breakfast, but above all, a lovely team that is very welcoming and nice, and with whom you can learn more about Vietnam. Really enjoyed our stay, especially at that low price. I definitely recommend the place and would come back there without hesitation.

Stayed in March 2024

There were no tissue paper provided in the room.

We enjoyed our stay in this hotel tremendously. We were warmly welcomed by the staff and felt like home. Location of the hotel is a street away from the main road thus it was very peaceful and quiet. There are many restaurants nearby so food is not a problem. We walked for about 15 mins to the ancient town which was not far away or you can hire an electric tramp for 50k dong per tramp to get you there. Our room was upgraded to our surprise! Room was very clean and smelled good. Bed was very comfortable and we slept very well. Kimono robes and umbrellas were provided in the room. Water pressure in the bathroom was good and the towels were clean. The hotel provided free drinking water for us to refill anytime we wanted which was a plus point. Buffet breakfast was quite a spread. We cycled to the beach, along the padi fields and the new and ancient town using the hotel's bicycle. Special thanks to Giang, Ha, Duyen and Yen for making our stay such a memorable and pleasurable one. Love your smiles and helpfulness. Will we stay here again if we were to come back to Hoi An? A big YES.

Stayed in March 2024

The staff are lovely and the rooms spacious and clean. The hotel is a short walk away from the madness of the ancient city, so is quiet.it is in a safe area, I had no worries walking in the area at any time.

Stayed in December 2023

All very good!

Thank you Hoi An Rose Garden Hotel (23 Nguyễn Hiền, Sơn Phong, Hội An, Quảng Nam, Vietnam) for all your hospitality! We truly had a wonderful time at the Rose Garden. The hotel is located in a quiet environment with convenient access to various eateries, city centre and places of interest in Hoi An. The room is spacious, well ventilated and clean. The bed is comfortable, and the bed sheet and pillow cases are clean and smell good. The breakfast buffet is delicious, with a huge variety of dishes! Also not forgetting the excellent customer service of the hotel staff, Ms. Yen, Ms. Bich Duyen, Ms. Ha and all their colleagues who were attentive and helpful to ensure that we were well taken care of. We truly enjoyed our stay at Rose Garden Hotel having already travelled to several places such as Danang, Bana Hills, Hue, Saigon, Nha Trang & Dalat over our two weeks vacation in Vietnam. Kudos to the staff & management at Rose Garden Hotel, Hoi An for the excellent service, especially Ms. Yen!. Truely a home away from home! ❤️ 👍👏

Stayed in October 2023

Nothing - it really was an outstanding experience.

The stuff was so helpful and polite. They had great recommendations, drove us even to our bus station, the massage was from beginning to end wonderful relaxing, focused on body and the atmosphere was great. The breakfast was a good variety and the rooms were clean. We really enjoyed our stay at the hotel and even extended our stay one more night.

Stayed in September 2023

Clean & quiet

Clean

Stayed in July 2023