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Reviews of Le Journey Elegance Cruise This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

No. 12 Tuần Châu, Ha Long, Vietnam

#28 of 320 hotels in Ha Long

Guests' Choice

Review Score

Based on 198 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    8.8

  • Free Wifi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 9, 2025

    10
    A Fun Trip
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The boat was very clean and charming. The staff was always helpful and made us feel comfortable.

    Stayed in April 2025

  • Reviewed: April 9, 2025

    9.0
    Wonderful cruise!
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night

    The wifi almost never worked on the ship, which would have been fine (more time to look at scenery!), but we had an issue and it would have helped to be able to contact the tour company about it. We booked a promo that included a bottle of wine, but the staff on the cruise had no record of this. Luckily I was able to pull up my reservation confirmation and they honored it. But it took about 45 minutes to resolve because the staff was trying to find the cruise manager. We also booked transportation from Hanoi through the tour company, which proved very confusing. We weren't given a pickup time until after 10 p.m. the night before and it was unclear how to find the bus for our return. There was also a lot of wasted time on the transfer - 30 minutes at a tourist trap and a long wait until it was time to board the boat.

    The cruise itself was excellent. Our room was very comfortable and we loved being able to sit on our private balcony and see the beautiful Ha Long Bay scenery. We were impressed with the quality of the food at all the meals. All of the staff on board were kind and professional. We felt the whole experience was well worth the price paid. The kayaking excursion was fun. We skipped the second day excursion to have more time to enjoy our beautiful room and balcony.

    Stayed in April 2025

  • Reviewed: April 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Showers/bathrooms could get wet

    Activities Tour guide Mr Dee Vegetarian food Cat ba portion

    Stayed in April 2025

  • Reviewed: April 4, 2025

    9.0
    Great service and comfortable!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Too much seafood.

    Very friendly and great service!

    Stayed in April 2025

  • Reviewed: March 21, 2025

    9.0
    A great 5-star experience in a stunning landscape
    • Leisure trip
    • Solo traveler
    • Junior Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi coverage was consistently poor

    A very carefully crafted end-to-end experience met every expectation. Facilities are first.class, with excellent food, activities and warm and engaging staff.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    10
    Lan Ha Bay cruise
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing it was perfect

    Everything. The entire trip was very well organised. The activities were fun and something for everyone. Kayacking, Cooking class, karaoke, boat trips to caves and early morning Tai chi. Food was abundant and amazing. Weather was overcast however it did not ruin the experience it added to it. Staff were very friendly and efficient. Highly recommend

    Stayed in March 2025

  • Reviewed: February 28, 2025

    9.0
    Excellent - a must do when in Hanoi
    • Leisure trip
    • Travelers with friends
    • Junior Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe an extra stop off on the itinerary. Food was served a tiny bit cold, but it was a cold weekend.

    Staff were excellent, very friendly and couldn’t do enough for you. The food on the buffets was lovely, especially considering it is on a cruise ship. 5 course meal also very nice. The room was lovely, with massive windows all across (it was slightly different to the pictures of the room we booked as the bathroom didn’t have windows as pictured). Itinerary was good. Balcony was amazing!!

    Stayed in February 2025

  • Reviewed: February 24, 2025

    9.0
    A nice, relaxing way to see Ha Long Bay
    • Leisure trip
    • Solo traveler
    • Presidential Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    The staff were all amazing, the views incredible, food delicious and the bed was AMAZING! We went on an excursion to a charming small village (with the option to ride a bike around the island) and some of us also went kayaking. There were other activities you could participate in as well - squid fishing at night, bamboo boat ride, etc. And there was karaoke at night and music. It’s was too cold for the pool, but there is a nice looking pool!

    Stayed in February 2025

  • Reviewed: February 18, 2025

    10
    Strongly recommend to you guys
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night

    Great travel experience, great value for money, clean rooms, delicious food, beautiful scenery, highly recommended. Standard trip 120 per person USD. Excellent experience, the room is clean. Food is nice, amazing tour guide, beautiful views.

    Stayed in January 2025

  • Reviewed: February 12, 2025

    10
    I was very excited for this journey and my expectations were met, fully.
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night

    I loved the experience, the staff, the food, the rooms everything. They staff is friendly, helpful and always ready to cater your needs. They keep in mind your dietery needs and will customise accordingly. The hospitality is amazing! ❤️

    Stayed in January 2025

  • Reviewed: February 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Was wall good

    Great views, staff on board were super enthusiastic. Room was very nice.

    Stayed in February 2025

  • Reviewed: February 2, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Family Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Good Cruise comfortable good service and food

    Stayed in January 2025

  • Reviewed: February 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    No drinking water provided with meals

    Scenery, excursions and meals

    Stayed in January 2025

  • Reviewed: January 24, 2025

    9.0
    Great cruise round Ha Long Bay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Drinks were on the pricey side

    We liked that it wasn’t too big. Felt very personal. Good sized room

    Stayed in January 2025

  • Reviewed: January 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Did not feel we saw much on first day and a bit disappointed, but 2nd day more than made up for it

    Very friendly staff, food excellent, 2nd day trip very worth while and better value than the first

    Stayed in January 2025

  • Reviewed: January 18, 2025

    9.0
    Luxurious experience in one of the most beautiful locations in the world.
    • Leisure trip
    • Group
    • Junior Suite with Balcony
    • Stayed 2 nights

    Excursions were excellent, friendly staff, good food.

    Stayed in December 2024

  • Reviewed: January 18, 2025

    10
    We had a very pleasant time in the cruise.
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night

    The crew members were extremely polite and helped us have a great time and made sure we enjoyed a lot. We had a wonderful vegetarian food and it was delicious. Special mention to Sky, Leon and dragon for helping us throughout and making this stay memorable 🤍

    Stayed in January 2025

  • Reviewed: January 17, 2025

    10
    Overall the cruise was good value for money compared to other cruises.
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night

    Our family, two adults and a 6 year old child shared one room and did the two days one night trip. We were very happy with the cruise. The guide Kong was excellent, he was informative, friendly and made sure to check on the well being of all guests. The cruise itself was a good length of time to get a good look at Ha Long bay. The rooms were clean and the food on board was tasty.

    Stayed in December 2024

  • Reviewed: January 17, 2025

    10
    Incredible experience with nice hospitality
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night

    My daughter had birthday that day and all the staff gave a nice surprise to her.our tour guide Mr Tom cruise is very nice and helpful. Will definitely come back..

    Stayed in December 2024

  • Reviewed: January 16, 2025

    10
    Ajengan sane wenten ring kapal punika menten jja kirang saking spektakuler.
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night

    Sabilang ngajeng ento dadi pengalaman, uli restoran gourmet kanti pilihan makan santai. Ragamnyane luar biasa, antuk akeh pilihan antuk sabilang selera. Kebutuhan diet khusus taler kauratiang becik. Mutlak tresna ring punika!

    Stayed in December 2024

  • Reviewed: January 15, 2025

    10
    I would highly recommend this cruise.
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night

    The crew were exceptional. Our cruise director Leo made our stay comfortable and took care of all our needs. Sofia our server is exceptional and attended to our meals. All the staff were courteous very helpful. Our room was huge, very clean and felt like we are at home.

    Stayed in December 2024

  • Reviewed: January 15, 2025

    10
    Thank you so much Sophia.❤️
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night

    Excellent trip where all the staff including Sophia and Thien make you feel so welcome. Food was very good, clean and tidy rooms very large with excellent water pressure. I highly recommend this trip. For me it's the lovely friendly attitude of the Vietnamese people as staff which is what I will remember most.

    Stayed in December 2024

  • Reviewed: January 15, 2025

    10
    Overall the 2D1N cruise was an impressive way to see Halong bay and to enjoy the activity.
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night

    Our tour manager is Mr Dung (Toni) who is arguably the charmest and most passionate tour guide we had in Vietnam, who has great knowledge of the tour and has gone beyond expectations yo make sure everyone is happy, safe and well looked after. The crews were amazing with lots of smile and they are all down to earth dancing and singing with us at night! The highlight of the tour is simply seeing the bay go by while enjoying lunch and dinner at the panoramic dining room. The ship itself has a wooden touch who gives a classic feeling and is very well maintained. Kayaking at Hang Luon in the morning is definitely a must do while on the cruise (ticket already included).

    Stayed in December 2024

  • Reviewed: January 13, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night

    kaulâh ta' yakin apa celana kerrèng kaulâh cocok ghâbây pelayaran mewah, namong staf è Le Journey Cruise mastèaghi jhâ' rèng-orèng panèka 'on brand' kalabân getaran santai. E aher parjhâlânan, kaulâh andi' lemari kalambi anyar kalabân kaos prasmanan bân kacamata è bingkèng kolam renang.

    Stayed in December 2024

Showing 1 - 25

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