Network tv is not working sometimes, signal had been cutting in and out.

Room is spotless clean and facilities looking new. Staffs service good.

Stayed in April 2025

The staffs were all amazing and so helpful, and all of them. And the location was superb, close to the night market and really good restaurants and so affordable and so good. I would only check the drainage in the shower as it's slow to get rid of the water.

Stayed in March 2025

Very clean and tastefully appointed. Staff were very helpful.

Stayed in March 2025

The room is less spacious than how it is on photos

Modern design and very clean

Stayed in March 2025

Nothing

Beautiful room, well thought out design. Most comfortable bed we slept on in Vietnam and seemingly unlimited hot water (which is pretty uncommon in Vietnam). Spotlessly clean. Location was perfect too: close to west lake, old quarter and in weekends very close to the night market! The restaurants in the neighbourhood were a lot more local, which we loved. The staff was very friendly and the breakfast was amazing! Can only recommend.

Stayed in March 2025

Hotel and the room was very clean, they have attached the actual photos of hotel and rooms. Breakfast was nice and good spread. They didn’t forget to give us breakfast pack since we had to checkout early morning to go to airport. Staff were nice and attentive, they could understand and speak English. gave us all the details about area and helped us through out. They were nice enough to give us a room upgrade and a souvenir. Hotel is located very close to old quarter. Just a 5-7 mins walk.

Stayed in March 2025

Breakfast was totally fine, but not amazing

Very new and clean, great location close to the center but less crowded neighbourhood

Stayed in March 2025

N/A

Clean, quite new and location just outside of old quarter. Staff were lovely.

Stayed in March 2025

Excellent hospitality, friendly staff! We really liked to location of the hotel, the design is very nice, the rooftop bar for breakfast is a big plus.

Stayed in March 2025

Nothing! Except the portable safe 😂, that seems to be a feature.

The staff were wonderful, the Hotel was such a relief having had to move out of a nightmare (The Le Foyer) which was a death trap. The attention to detail and the fire safety was amazing, and I actually felt safe. so much so that we came back to it after a cruise. Very very happy with it. And the first time I would fully recommend.

Stayed in February 2025

We asked for a balcony room but there was only one available for the 2 out of the 3 nights that we stayed.

Gigi was so helpful with our checking in process. The beds and pillows were so comfortable

Stayed in February 2025

Nothing

Hotel was like new. Very clean, staff really helpful and friendly and fantastic breakfast. Great location to get to the old town, really quiet location

Stayed in February 2025

Nothing

Have to say, aside from a clean well looked after rooms, the fire prevention is outstanding. A place you actually feel safe in.

Stayed in February 2025

Excellent location and good services

Stayed in February 2025

Fantastic hotel in a perfect location. The room was clean, spacious and beautifully decorated. Staff members go an extra mile from the moment you check in. They helped us organise transport to our next destination and were incredibly friendly and professional. The hotel is reasonably priced and an amazing value for money. I highly recommend this place!

Stayed in February 2025

N/A

The property was in an excellent location in order to explore the city by foot without being too chaotic. The staff were exceptional at every interaction.

Stayed in February 2025

Nothing!

Location is perfect—outside of Old Town but walkable to all the sites. Great food around. The staff was very nice and helpful. Room was very clean and bright.

Stayed in January 2025

Nothing

I like this place, i stayed there for 2 days and it was wonderful. Staff is very helpful and accommodating.

Stayed in January 2025

The room was an excellent size for a 5 night stay. It was clean and as described; the perfect oasis from the city. The staff were exceptional. So warm and friendly and very accommodating. Always greeting us with a smile! We loved everything about our stay!

Stayed in January 2025

Invest in a proper coffee machine that can make espresso and cappuccino in the morning:)

Stayed in January 2025

All perfect!

We absolutely loved our 4-night stay at the Lestar hotel. We really liked the room, which was very comfortable, spacious and clean. We experienced great service and kindness. The staff was always lovely, very solicitous and super helpful. Breakfast was very good with great options, also for vegetarians. Also the location of the hotel is very convenient. All the nice spots of Hanoi are within walking distance but the Lestar is far enough from the busy and loud streets of the old quarter - so quiet and peaceful nights are guaranteed. :-) Thank you for a wonderful stay.

Stayed in January 2025

Fantastic hotel, newly refurbished, in a very convenient location. The staff was extremely friendly and helpful. Rooms were spacious and as in the photos. Would definitely recommend

Stayed in January 2025

Nope. Nothing to dislike.

The staff are friendly and helpful, the hotel location is excellent, the breakfast is delicious, the room and bathroom are clean, and the shower has strong water pressure with a stable temperature.

Stayed in January 2025

Very friendly and welcoming staff. We had a room at the back, away from the street noise, so we slept very well in the good bed.

Stayed in January 2025