Nothing

1) Read online reviews that room was hot, thus, went downstairs to ask for a portable fan when my room was still warm after a few hours outside The staff readily came and help me to switch to "auto-fan" mode and the room immediately cool as their manual fan mode has only "1-bar" which isn't enough... 2) The staff saw me facing issues with my door via their security camera and quickly came to guide me. Excellent service 3) Room was modest (as expect of a hostel) but very clean and all the basic amenities provided, towels, toothbrush and toothpaste sets, comb, cotton pad sticks, shampoo & shower lotions packs, etc were provided in seal packets (like the hotels)

Stayed in April 2025

Location was great! Tucked away off the Main Street kept it quiet. Staff were lovely and welcoming.

Stayed in April 2025

Great location, not noisy

Stayed in March 2025

The attitude of the young chap, think he’s the son of the owner, was poor, unfriendly- everything too much effort!!!! only 1 water provided on arrival, & no more, no tea/coffee or mugs in room, but a kettle??? Shower facility very odd, smack in the middle of the WC & sink, so everything gets wet when u shower, had to ask for an extra towel to wipe the floor etc. had to take shoes off every time you entered the building

Location was good

Stayed in March 2025

Exceptionally clean! Really spacious rooms and big bathroom. It was perfect. No complaints.

Stayed in March 2025

Great value hotel in perfect location. Staff lovely and very helpful with everything

Stayed in March 2025

The bathroom is a shower room, so whenever you shower, everything gets wet. Although, I just timed my showers so that I wouldn’t need to use the room again until many hours after so everything had time to dry.

The service level at Louis Hotel was brilliant. The staff always greeted you with a smile and were very helpful with any issues I had, which were needing laundry done and the air conditioning not working in my room. I went out on an excursion and returned to the hotel with both my laundry washed and the air con fixed. The location of the hotel is also great, only a minute or two and you’re on the walking street. Close enough that you do hear the music during late hours, but the music isn’t loud enough to cause a real disturbance. The WiFi worked well enough to let me sync 90 videos from my GoPro onto the cloud overnight, which means it must be decent!

Stayed in March 2025

The hotel was located on a narrow walking street (which was good), but very close to a party street with a lot of noise and hi volume music on the weekend. It was calm by 23, so it could have been worse...

The hotel was convieniently located, 5 minutes walk from a bus station, (i.e. airport bus 109). Nice staff and room, central location.

Stayed in March 2025

- Not that the room was not ready for check out at 2:45 pm. They first took the payment and then the informed me. Finally they cleaned it really fast and 30 min it was solved. But after a long flight, not a good news when you just want your shower - You can hear the noise from the street, feeling to sleep in the middle of the street because of that.

- Clean - spacious room

Stayed in March 2025

It's hard to find a decent hotel on Bui Vien street but this one is perfect, Louis is absolutely lovely and the hotel is clean and has all the facilities that you need! Great find

Stayed in February 2025

Good location. Staff very nice and polite. Everything clean and comfortable. Very good value for the money.

Stayed in February 2025

Nothing!

Amazing location, super close to the walking market but yet very quiet. Loads of places to eat close-by. Best shower we’ve had since travelling 2months. Very clean! Friendly staff. We extended 4 days because we loved it so much.

Stayed in February 2025

This was a lovely place to stay in HCMC - the owners were so friendly and helpful (with a very cute puppy!), and it was in an ideal location near Bui Vien walking street while still being peaceful and quiet inside. Everything was clean and comfortable and there was loads of information on hand if you had questions about tours or transport. Would definitely go back!

Stayed in January 2025

Because it's so central, it can be quite loud at all times of the day. Room was a bit cramped sizewise.

Clean and comfy room. Great location with lots in the vicinity.

Stayed in January 2025

As all the hotels in this area, might be a little noise from the street in the evenings. But not bad at all.

Very nice and clean, lovely staff

Stayed in January 2025

The only thing we would change is the colour of the bedsheets , we believe the room would look more elegant with plain white bedsheets and it would give it a cleaner look (even though the room is very clean ,it would look much better)

The staff were really nice to us, they even gave me a bowl of steamed rice when I was not feeling so well, they were extremely nice. The location is very central and the hotel is very clean with everything you need for a city hotel

Stayed in January 2025

N/A

Staff were lovely, location brilliant, very clean and comfortable rooms.

Stayed in January 2025

Very clean and hospitable

Stayed in January 2025

The place was not well soundproof. So sometimes you can hear the neighbors or people in the nearby street. But you don't hear too much of the busy night on Bui Vien Walking Street.

The staff was really nice and helpful. You can book different trips with them. The place was really clean. You have to let your shoes downstairs.

Stayed in January 2025

Great, great property as well as the host. This is a small family hotel in the heart of the Backpacker area. Even though the hotel is not situated in a small alleyway which gives you a privacy a d offers a quiet nights. We stayed there with our 2 boy's and had a perfect time. The owners are always there and ready to help. Very clean a d tidy place. Definitely will return.

Stayed in January 2025

location wise is perfect which only by walking distance to walking street that have many food, bars. As such, you may also going to the souvenir market named Bahn thanh Market where you can buy some local snacks, clothes, shoes and many more. local Pho with beef and seafood are very tasty, shouldnt miss them during your visit to Saigon.

Stayed in January 2025

All good

Very convenient location in old town and walking street. Motorbike rental nearby. Comfortable clean room with elevator access. Super friendly and supportive staff. Great for a short stay.

Stayed in December 2024

Everything was great!

The hotel is located very close to the Bui Vien street, but not too close that you can hear the noise, which was great! The bathroom was very well integrated into the room. It's clean and comfortable.

Stayed in January 2025

Room a bit small.

Almost Everything is ok

Stayed in January 2025