Beautiful bathroom and clean room, good location. Walking distance of old quarter but quiet at night. Daisy and Magnus were great at reception. Thank you very much

Stayed in April 2025

Daisy and Magnus were great! The room was very comfortable and staff all very friendly.

Stayed in April 2025

Common areas could be much cleaner

Very friendly staff

Stayed in January 2025

Nice staff - good location to explore Hanoi.

Stayed in February 2025

Staff were super friendly and helpful. Good selection of hot and cold breakfasts. Great location with a 20 minute walk to the Old Town. Some great local eateries.

Stayed in February 2025

Room isn’t sound proof, could hear next door people very clearly. Unless early for breakfast food wasn’t very fresh

Staff friendly, helpful and dealt with a communication problem quickly

Stayed in January 2025

The friendliest staff and we got a room upgrade m, couldn’t recommend this hotel enough.

Stayed in January 2025

The staff were lovely and the facilities were great. Breakfast was also delicious!

Stayed in December 2024

Location, location, location! Quenny & Magnus checked me in & even provided a complementary room upgrade. Quenny again greeted me with her warm sincere smile and gracious help the following morning & Joyce welcomed me back that evening as if I was an old family friend, giving me a complete description of the weekend’s special offerings/events). Operation Mgr Matt runs a clean facility with obliging staff. Without exception, Minasi Premium Hotel (I can’t speak to the hotels’ other lodgings) offered incredible hospitality and special personal touches that made me feel very welcome. Delicious buffet breakfast spread was included, where I could eat at my leisure while enjoying an incredible view. Room was simple and attractive and pillows/bed were very comfortable. Great hot water & water pressure. Every request/inquiry was promptly addressed, and if infectiously happy staff is an indicator of a hotel’s success, I would say Minasi is as good as it gets (I’m staying in another ‘fancier’ lodging tomorrow, but wish the group I’m meeting would instead consider Minasi Premium.)

Stayed in October 2024

Music and breakfast menus repeated day after day. Could do with some variation.

Good location. Polite, helpful staff. Very protective of guests during Cyclone. Valuable suggestions re eating places, transport etc. Matt the manager was extremely helpful. Daisy was very proactive and kind.

Stayed in September 2024

This is my second stay in Minasi premium hotel and it lives up to its premium name. The staff is exceptional providing amazing service and friendliness specifically Joyce. It’s located next to many local restaurants and coffee shops. Very good breakfast with fruits every morning.

Stayed in June 2024

All the staff was amazing during my stay at Minasi Premium Hotel, from the moment you walk in to the staff at breakfast. Everyone is here to help you and made my experience even better in Hanoi. Would definitely come back again!

Stayed in July 2024

The staff Member Duong Tuyet Nhi was super friendly and helpful. She helped us with all our inquiries and questions.

Stayed in April 2024

It feels a bit dark and dated.

The shower was great, and the location was very convenient. We only stayed one night but we have no regrets. It was a relaxing space.

Stayed in April 2024

Suggest to put a toilet at the lobby for the convenience of the guests instead of going back to the room.

The property is very clean and aircon is working well. I like also the staff who are all very friendly and helpful. Show concern specially when we can't find bookworm store they encourage us that the store is near and we were able to find the store.

Stayed in March 2024

Staff are very friendly

Stayed in March 2024

Friendly helpful staff, good location very close to the old town

Stayed in March 2024

The least thing we enjoyed was probably the breakfast as it didn’t have many options but we went during the Tet Festival which is understandable.

We had a wonderful stay at Minasi. The hotel is well located in the Old Quarter and after coming back from Ha Long Bay we stayed there again. The hotel has everything you need and the staff are really kind and helpful, especially Duong Tuyet Nhi, she definitely made us feel at home making sure we were okay and comfortable. Thank you so much!

Stayed in February 2024

Very nice location with walk distance basically to everywhere, helpful staff and fresh breakfast

Stayed in February 2024

Great location, close to everything. Very clean hotel and super friendly staff. All staff could speak English, so communication wasn't an issue. We had a very comfortable stay.

Stayed in January 2024

Sometimes there was no hot water in the showers in our room.

Good breakfast, good price, good location, good staffs (especially, Ms.Trang and Mr.Hoangg!), good service! This hotel kept us comfortable and relieved during the stay, thank you.

Stayed in January 2024

A cleaning lady opened the door without asking even we hung up the “Do not disturb” sign on the door handle. But I guess this kind of thing might not happened often.

Location is good, you can reach those tourist attractions of Old Quarter within 15 minutes by a Grab. The hotel offers various choices of food for breakfast every morning.

Stayed in January 2024

If you are a light sleeper or would like to sleep in make sure your room is not on the 12th floor like mine, as the breakfast room is right above and you can hear all the chairs being dragged on the floor and people getting busy above.

I chose the hotel because of the good value as well as for being located close to the hotel where I would meet the group I would join for the following two weeks. I appreciated the fact that although it was situated in a busy and noisy area, the room was quiet and well insulated.

Stayed in December 2023

The hotel's opulence was matched by the warmth and professionalism of the staff, who made me feel truly welcome. If you're looking for a top-tier accommodation in an excellent location with exceptional service, this is the place to stay.

Stayed in December 2023