Handy to get to airport and town

Stayed in January 2025

Location

Staff and breakfast

Stayed in April 2025

Very Good

Stayed in March 2025

Excellent efficient staff

Stayed in March 2025

I can only describe it in one word "perfection"

Stayed in March 2025

T-bone steak taste was terrible.

They prepared for us honeymoon decoration as our request.

Stayed in March 2025

To me, the hotel's breakfast offerings are one of the real highlights of staying at The Eastin in HCMC. Their kitchens produce varied and flavoursome fare, with dishes that range from vegetarian and meat-based curries to sushi, and from freshly-baked pastries to delightful Vietnamese Pho soups.

Stayed in March 2025

I'm not sure what happened to the free Airport Shuttle that they did away with, supposedly due to Covid. It has not returned and the hotel charges a pretty steep amount for a pick up/ drop off service, leaving you to either pay this, or brave the taxi mob at the airport, on arrival from overseas.

The location and convenience from the airport. Breakfast options were plentiful.

Stayed in March 2025

N/A - Perfect! Not a criticism in any way however as a possible suggestion to maybe add a couple more sun beds at the pool area.

An absolutely brilliant hotel! After making the initial booking (party of 4 / 2 rooms) I received a message from the hotel confirming details and looking to arrange our collection at the airport. The vehicle that collected us was luxurious in itself including the warm welcome provided by the driver. We had booked Club Rooms which provided access to the Executive Lounge. Check-in/Check was completed there and was seamless, provided by Thanh Tuyen. Tuyen assisted us through out our stay with arranging transport/requests etc. A true professional and a credit to the business, was always thinking ahead in ways to make our stay as carefree as possible - thank you! The rooms were very spacious decorated and furnished to a very high standard, and the comfiest bed ever! We used the pool area a few times, great pool facilities and beds. Khang was on duty whenever we used the pool. Extremely hard working, constantly checking on people, providing complementary water and any drinks/food orders, nothing was a problem, again truly professional. We had included breakfast in our booking. The breakfast was excellent, so much choice, many items available made to order on request. The hotel is about a 10 minute drive from the airport. The drive into the City/District 1 is about 10-15 minutes (dependent on traffic) and is no more than £3 / $4 with a tip. This was a perfect location as it was just the right distance from the city and was a great hotel to return to after a day/evening being in the buzz and heat of the city. Every member of the team we communicated with or had dealings with were truly professional - we could not fault any member of staff or the hotel at all. It deserves having the word "Grand" in its title! Thank you! We all would highly recommend staying here and we would almost certainly stay here again.

Stayed in March 2025

Lift is a bit not enough at peak hour. Location not very convenient to attractions, considering the local traffic condition, it is a minus.

Neat and well organized.

Stayed in March 2025

Very friendly

Very clean and well maintain property Very helpful staff & great service

Stayed in March 2025

I had an amazing experience at this hotel, and the staff played a huge part in making my stay memorable. From the moment I arrived, I was greeted with warmth and genuine hospitality. A special mention goes to the three front rotating managers, whose exceptional service truly stood out. They were always smiling, approachable, and more than willing to help with any request, big or small. Their positive attitude really made a difference and set the tone for the entire stay. Overall, the hotel staff went above and beyond to make guests feel welcome, and I highly recommend this place for anyone looking for top-notch service.

Stayed in March 2025

Nothing

Location

Stayed in March 2025

Nothing

Location

Stayed in March 2025

Nothing - everything was great!

I stayed at the Eastin Grand Hotel Saigon on 2 separate occasions on a work trip to Vietnam and highly recommend this hotel. I loved my stay - my room on the first stay (#542) was so nice and the staff were super helpful. Laundry service was excellent, really good choice for breakfast and the pool and spa are lovely. Will definitely stay here again next time! It was easy to get a taxi to locations in district 1 and only 10 mins to the airport. Thanks so much to all the team for being so helpful.

Stayed in March 2025

Club & breakfast hot food not hot at all On some nights club lounge needed better service

Club lounge was very good food and drinks including sparkling wine Breakfast very good and plenty of variety Spa massages were great Pool area good could use a few more lounges and umbrellas

Stayed in March 2025

Good variety of offers

Stayed in March 2025

Possibly more of a business than tourist hotel if you're a true explorer but still a great overnighter as we awaited our next day fright home

A very grand hotel with large rooms, luxurious high quality furniture and facilities, many attentive staff and central location with easy access to airport, business and tourist areas. Loved the pool area and the breakfasts.

Stayed in February 2025

Nothing

Fantastic hotel close to the airport. Great service, breakfast was delicious and good choices. The rooftop pool, gym & spa were brilliant. Highly recommend to anyone

Stayed in February 2025

-

Helpful staff, very nice building, clean room, excellent executive lounge. The breakfast very good. The airport and the downtown are not to far.

Stayed in February 2025

Everything

Very good hotel with excellent service and staff. Amazing breakfast

Stayed in January 2025

See above

Comfortable beds, quiet rooms, good gym. Excellent breakfast, location handy for the airport, has bar & restaurant (bar noisy music and too cold …. Staff disinterested). Restaurant has no atmosphere but food is good quality & big portions. Pleasant pool area.

Stayed in February 2025

Perfect

Stayed in December 2024

Decor of room quite dated and dark . Restaurants overpriced. Back of hotel needed painting More sun loungers needed around pool area.

Staff were good very helpful .Great choice of food for breakfast.pool good size .Fluffy bathrobes and slippers . lifts very fast.Only 15 mins from airport .

Stayed in February 2025