The room is the best

Stayed in August 2023

Modern

Stayed in August 2023

I booked for 4 days 3 nights, from Thursday to Sunday, with the expectation to work remotely in Friday then chill for the weekend. However, Pullman seemed to have different plan for me :). At around 9-10pm Thursday, the AC started to make this weird noise, worried about my coming sleep, I promptly asked the reception for a technician to come and it was quickly resolved. Turned out the AC fan must be set at the lowest level, cause its too old. :) thought I was all set and went to sleep, only to be woken up at 2am-ish by this loud, screeching noise, cause by the ventilators. Called the reception again, technician came, one look and he told me I have to change room. Guess the hotel is too old and this is such a common occurrence that theres no need for further investigation, or I looked too annoyed and tired to be able to wait for him to work it out. So in the dead of the night, my husband and I had to pack our asses to be moved to another room (I planned for 3 nights so i kinda just set my stuffs all over the room, so the process was DREADFUL), and were told that we would be eligible for late check out the next day. Umm I booked for 3 nights, not 1 so from my pov that offer didnt really stand. I had to work Friday feeling all sluggish, a total zombie for the day. Only to go out searching for smt local for lunch and comeback to realize both our room keys are locked :) so again, drag myself to the reception, without apologizing the receptionist (~3pm friday afternoon shift) just handed over my keys again, and onlysaid sorry for the inconvenience after I question her if i should be expecting any more problem regarding our stay here. So NO. I would not book here EVER AGAIN. This is like playing russian roulette and you never know whether the rooms you got is good or too old to be functioning properly (this is my 2nd time staying here, first is okay). Pullman, you gotta do some serious maintenance work.

The odd size of the pillow. It kinda fit my neck perfectly. The technicians are nice, the night shift staffs and rivera restaurant are nice, as for while i got to meet them, please read below.

Stayed in August 2023

Staffs are very friendly and supportive. My family would like to say thanks for your kindly support. We have a very good trip in VT

Stayed in July 2023

The water quality of the swimming pool is not as good as I expected.

Friendly staff, comfortable space and quiet. It is the first choice to introduce to my friends at any time. All will be no problem. Since I have stayed in all five-star hotels in this area, I will definitely arrange for my business clients or family members to choose pullman directly.

Stayed in June 2023

hotel charged me more than Booking.com confirmed me the price,

Stayed in June 2023

So far so good

Very good ! Hotel room really big ..especially bathroom. Staffs were patient and polite. Nice view and nice breakfast. Good location as it is near to night market and seaside. Hope to stay at Pullman again. Thank you !

Stayed in May 2023

Love Pullman

Stayed in May 2023

It was all good!

Everything! One particular member of staff at the front desk, Phu, went to great lengths to make our stay, and in particular, one member of our group that had requested her assistance and she went up to and beyond to solve the problem. Great service. Please pass on our thanks to Phu.

Stayed in April 2023

I like swimming pool and bar should open till 2:00 pm

Stayed in March 2023

The swimming pool was disappointing.

Very good.👍 very friendly service

Stayed in February 2023

good location

Stayed in February 2023

The front desk staff were very helpful and allowed us to check-in even though we were 3 hours early. We were most impressed by the hospitality of the GM David de Brito. He waited for us in the lobby while we had lunch and assisted us in getting transportation to the Jesus Statue. As it was the Lunar new year, we waited quite some time without success in getting a grab car. So when David saw the hotel van drive into the hotel, he got the driver to give us a lift! We had a very nice seafood dinner in the restaurant just across the road from the hotel recommended by David.

Stayed in January 2023

Everything was just perfect. The second morning the coffee machine was not working in the breakfast room, and I was unable to get an espresso from the staff.

This is 5-stars hotel and a new building. I liked the design and hige size of the bathroom / shower / wardrobe area. Large room with comfortable working space. The lobby design and overall decoration is amazing.

Stayed in December 2022

- room arrangement (My wife and I travel to enjoy weekend on our special event. The hotel staff arranged a room with 2 beds for 3 persons. When I asked to change room with 1 bed for 2 persons, they asked to charge more, though the room is smaller. Luckily, they withdrawed the charge) - noisy room (might impact by woody curtains) - toilet doors's unreasonable design (I hit my head to the door). Be careful if you stay here.

+ Clean room + Location is good, though not great as other hotels close to the beach

Stayed in November 2022

- The room had the very poor lavabo tap. - Accident but cool reaction: The thick curtain whole left bar had fallen just infront of me when I touched it to adjust. Luckily I was not hit by it. When I let the Receptionist to know about the accident, no reaction such as: asking how I was; running to view - just cool. But Pullman manager wrote a sorry letter late in the next day. - Average cleaning services: After 5-hour outing of my room til 11am, no cleaning had done. When it was done, in 10 minutes and left their facial cloth, not a cleaning cloth. My question was how clean 5-star Pullman housing services were actually given. - Discrimation: I got the feeling and ashamed that this 5-star Pullman Vung Tau had discreminated their country guests and foreigners and/or by using Booking not direct booking. It was the worst experience I used Accor’s accomodation services.

I got a good seaview highfloor twin room as booked.

Stayed in November 2022

none!!

extremely friendly staff - from the front desk to housekeeping. the GM, Mr David is all over the place making sure that all their guests are well taken care of.

Stayed in August 2022

I would appreciate very much like old days if the 11th floor Lounge is open every day of the week and not only one during the weekend due to the fact I always select your beautiful suite due to the Lounge services . Please consider to normalise this great services like past years with millions thanks

This is my 5th stay at Pullman Vung Tau and its one of the best stay . We have enjoyed every moment of our stay during our 3 days stay and I would like to express my highest appreciation and gratitude to the wonderful staff and Duty Manager for making our stay most pleasant and joyful stay

Stayed in July 2022

I booked the 80m2 suite room with executive lounge for business meetings. However they said the executive lounge is closed during weekdays. Then they offered me the one hour in the meeting room with very dark walking and strong smell. I didn’t accept that. Then they opened the lounge for me. The lounge was really messy and strong smell. It didn’t ’t look like their photos. I couldn’t have meetings there. It was really disappointed. In the morning breakfast, the manager came to talk to me about their problems with Covid time. I could understand their situation but they should remove the executive lounge from the booking so I could arrange my business trip better.

Their staff are nice

Stayed in July 2022

lousy service at the pool and at the check-in, massage service was closed and the pool area very shabby

very big, nice and exquisite rooms

Stayed in June 2022

Area

Breakfast

Stayed in June 2022

it charge my card and still take my cash

Stayed in June 2022

There breakfast was quite basic for a 5 star hotel. For instance the breakfast buffet had ONLY 2 juices, Guava and beetroot. No orange juice during breakfast? Its available but for a $6 surcharge. Likewise I tried to get a small ice bucket delivered to the room and was ask to pay $5 for the ice (Cash only, no receipt). The pool area is extremely poor. Not in-line with other Pullman I have been to.

The room is comfortable and quiet. Bed and shower are good.

Stayed in June 2022

Food not that good for breakfast not enough choices

Staff were helpful

Stayed in May 2022