42-44 Gia Ngu Street, Hang Bac Ward, Hoan Kiem Ward, Hoan Kiem, Hanoi, Vietnam
#246 of 985 hotels in Hanoi
Guests' ChoiceBased on 1072 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.7
Facilities
8.8
Staff
9.6
Value for money
9.0
Free Wifi
8.5
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End of dialog contentReviewed: April 10, 2025
Horng
United StatesToo many people outside
In the center of old downtown
Stayed in April 2025
Reviewed: April 9, 2025
Derek
United KingdomThe location was right in the hart of the city, easy to locate when wondering around.
The staff so helpful, Miss Tracy was there for any questions and just couldn’t do enough for us.
Stayed in April 2025
Reviewed: April 7, 2025
Barry
AustraliaGreat location, well priced and staff were amazing
Stayed in April 2025
Reviewed: April 7, 2025
Jashbir
United KingdomLoved everything about this hotel. The Sky Bar, free pool table, location and the amazing staff
Stayed in April 2025
Reviewed: April 3, 2025
Dave
United KingdomThe Rex is a lovely hotel tucked just off the main lake in the old part of town. The staff are extremely friendly and helpful and try their utmost to accommodate any requests. The food is top quality whether you want Vietnamese or world cuisine. The pool is a tad small if you are an Olympian but deep & long enough for a nice leisurely work out for us other people. Nice little rooftop bar with views over the city. The finishes, from a builder point of view, are top quality.
Stayed in March 2025
Reviewed: April 2, 2025
Kristi
AustraliaLocation was perfect and the staff were great. But having the roof top bar was the best giving us a great view to contemplate our next moves.
Stayed in March 2025
Reviewed: April 1, 2025
Russel
AustraliaWonderful hotel with fantastic staff.
Stayed in March 2025
Reviewed: March 31, 2025
Kylie
New ZealandGreat location and staff were amazing. Facilities were also fantastic.breakfadt was delicious as well as a huge range of food service was exceptional as well
Stayed in March 2025
Reviewed: March 25, 2025
Jose
MexicoI missed the Pho in breakfast 🥲. Perhaps the room was a little bit smaller than I expected, but very clean and comfortable
The people in reception is great, very attentive and willing to help you. Terrace is very beautiful. Location is just in the center of Old Quarter. You can walk and have nearby many stores, restaurants, street beer, etc.
Stayed in March 2025
Reviewed: March 22, 2025
David
AustraliaGreat location Clean Comfortable Great restaurant and sky bar Beautiful friendly staff
Stayed in March 2025
Reviewed: March 17, 2025
David
AustraliaGreat locale in the centre of Hanoi’s District 1. Room and hotel were beautiful and comfortable Staff…..very attentive kind and friendly
Stayed in March 2025
Reviewed: March 16, 2025
Tuija
FinlandSmack in the middle of the old town so very convenient location but at the same time, some noise from the street
Stayed in March 2025
Reviewed: March 15, 2025
Justin
AustraliaInternet was a not great in the room but ok in other parts of hotel but probably should have reach out to staff to get fixed. Beds are firm.
Stay was great, breakfast lots of options hit cold and they do a lovely panacotta in the dessert fridge. Staff were helpful & very friendly. Great location in Old QTR. Lots of places to eat and close to night market on weekends.
Stayed in March 2025
Reviewed: March 15, 2025
Justin
AustraliaBed are firm but each to their own.
Hotel was in a great location right in the Old QTR. Staff were great, very friendly and so helpful. Breakfast was delicious and lots of variety. Room were clean and big enough for what we needed.
Stayed in March 2025
Reviewed: March 14, 2025
Michele
AustraliaCarpet could do with a steam clean. Minor issue.
Location location location👌. The hotel was just beautiful. Loved the size of the room with a separate lounge area and an extra toilet. Located in the guts of Old Quarter which made easy walking to everything, markets, restaurants, sight seeing, hop on hop off buses. The staff were so friendly and helpful. Provided a breakfast box when we left early in the morning for the airport which was very appreciated as food at the airport is quite expensive. Loved my time at the Rex Hotel. Worth every cent ❤️❤️
Stayed in March 2025
Reviewed: March 14, 2025
Adamberry
Croatia- Friendly and helpfull staff, - game room - small but clean room, - Breakfast was okay.
Stayed in March 2025
Reviewed: March 9, 2025
Sylvia
United KingdomNot enough choice of coffee and english tea. No milk in room.
Location. Staff excellent. Room excellent. Breakfast excellent.
Stayed in March 2025
Reviewed: March 8, 2025
Kerren
AustraliaIf I had to say something maybe a little noisy during the night.
Location excellent, brekkie so good, roof top bar nice. Had an indoor pool and also pool table
Stayed in March 2025
Reviewed: March 6, 2025
Rachael
AustraliaWe love the location of the Rex Hanoi, and particularly love the reception staff - Rose and her colleagues for making us feel so welcome.
Stayed in March 2025
Reviewed: March 3, 2025
Christopher
SingaporeA bit of street noise however the city police is enforcing a midnight ban so that good people can sleep enough!
Very good location at the heart of the historical quarter. Very helpful staff and excellent breakfast. We were offered a very nice room upgrade.
Stayed in February 2025
Reviewed: March 1, 2025
Hatemhtk
United Arab EmiratesBreakfast closes early The price of extending one more night is higher then booking.com
Location and staff amazing the room is cozy and relaxing with the city view and near to everything ... overall one of the best hotels in Hanoi
Stayed in February 2025
Reviewed: February 24, 2025
Cristina
United StatesExcellent location, staff was helpful, very accommodating
Stayed in February 2025
Reviewed: February 23, 2025
Suresh
IndiaRoom no 1001 ..bathroom shower leaking heavily..
Room size is ok..
Stayed in February 2025
Reviewed: February 23, 2025
Michael
AustraliaWe had a room at the front on the street so it did get a little noisy at night. A small price to pay to be right in the centre of things
The Hotel was great and the location in the old quarter brilliant The staff were welcoming and helpful. The Breakfast was good with a good selection of western and Asian fare
Stayed in February 2025
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