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  5. Reviews of Ruby Hotel Phu Quoc

Reviews of Ruby Hotel Phu Quoc This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Ấp Suối Lớn,xã Dương Tơ,Phú Quốc, Kiên Giang 5 Tầng,37 phòng, Duong To, Phú Quốc, Vietnam

#335 of 414 hotels in Phú Quốc

Guests' Choice

Review Score

Based on 23 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    7.3

  • Facilities

    7.7

  • Staff

    8.8

  • Value for money

    8.0

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 23

  • Reviewed: January 24, 2025

    7.0
    Good for short stay, could use some maintenance
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    No services around the property, a lot of potential to make it more comfortable (pool area and facilities slightly outdated/in need for maintenance).

    Great wifi and A/C, clean room and super helpful staff. Easy scooter rental.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    6.0
    Big room in a very mediocre environment
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 11 nights
    • Submitted from a mobile device

    Staff tried to be helpfull, They speak zero English, have no idea how to run a hotel. We had the constant feeling to be in the middle of a fawlty towers show. First irritated, in the end we just had a good laugh. The hotel has 40 rooms, most of the time we were the only customers. The 2 men running the hotel also do the cleaning, which is limited to swiping the Floors. We took this hotel for the price and the swimming pool. This pool is very small and not in good shape. The many leaves from the trees stay on the water surface, the walls are green, the water is far from transparent . We only used it once in 12 days. The reception area is a bit of a mess and around the building plastic, paper, boxers are sticking in the bushes. The hotel has a lot of potential, but it needs a change of mind by the people running it. But in the end we had a good time as we managed to lower our expectations to zero.

    Big bathroom and bed room with 2 queen size beds. Rent scooter locally. The location is not bad, but you need a scooter to go for diner or see things.

    Stayed in January 2025

  • Reviewed: January 9, 2025

    5.0
    Only stay here if you have your own transport.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not well maintained or clean. Basic.

    It’s cheap but poorly located on the main back road with no shops around. Very hard to get cabs to and from main areas.

    Stayed in January 2025

  • Reviewed: January 2, 2025

    1.0
    Disgusting!
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything else! It was DEFINITELY NOT what the photos and description said on booking.com. No hot water! Pool was not swimmable. Dirty, not maintained, and there was even a dog caged on the premises.

    There was a young guy that tried so hard to help us.

    Stayed in January 2025

  • Reviewed: December 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    This hotel exceeded my expectations. The bed was cozy, and the room was large enough to feel comfortable during my stay. The staff were attentive and made sure all my needs were met. Definitely a great choice for anyone looking for a great place to stay!

    Stayed in December 2024

  • Reviewed: December 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I had a wonderful stay here! The bed was very comfortable, and the room was spacious, giving me plenty of room to relax. The service was outstanding staff were always friendly and helpful. Highly recommend staying here if you’re looking for comfort and great service!

    Stayed in December 2024

  • Reviewed: December 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The room was clean and very comfortable, and the hotel had a relaxing, well-maintained environment. The beach was just a short walk away, and the staff were friendly!

    Stayed in December 2024

  • Reviewed: December 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I really enjoyed my time at this hotel. The room was clean, and the entire property had a fresh and tidy feel to it. The beach was right nearby, and the staff were all so kind and eager to make my stay enjoyable.

    Stayed in December 2024

  • Reviewed: December 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The hotel was fantastic! The room was perfectly clean, and the environment was neat and relaxing. Being so close to the beach was wonderful, and the staff were very friendly and accommodating throughout my stay!

    Stayed in December 2024

  • Reviewed: December 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I really enjoyed my stay at this hotel. The room was spotless, and the overall environment felt clean and comfortable. Being so close to the beach was perfect. The staff were all so friendly and accommodating.

    Stayed in December 2024

  • Reviewed: December 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Such a lovely stay! The room was clean and spacious, and the overall environment was so comfortable and tidy. The beach was very close, which was perfect. The staff were friendly and helpful, making the experience even better!

    Stayed in December 2024

  • Reviewed: December 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I loved my time here! The room was clean and had everything I needed. The environment was very comfortable and peaceful, and being near the beach was perfect for my mornings. The staff were so nice and attentive.

    Stayed in December 2024

  • Reviewed: December 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    This place exceeded my expectations. The room was clean and cozy, and the entire hotel had a pleasant, comfortable vibe. The beach was just a few minutes away, and the staff were incredibly friendly. I can’t wait to stay again!

    Stayed in December 2024

  • Reviewed: December 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The room was incredibly clean and comfortable, with a refreshing view of the lush greenery around. The hotel is just a short walk to the beach, which was perfect for morning strolls. The staff were so friendly and welcoming. I’ll definitely be back!

    Stayed in December 2024

  • Reviewed: December 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The cleanliness of the room was impressive, and the beautiful green surroundings added to the calm vibe. The staff were so friendly. I look forward to staying here again soon!

    Stayed in December 2024

  • Reviewed: December 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I was surprised by how clean and well-maintained the room and bathroom were. The pool was nice and relaxing. The staff were outstanding and made my experience much more enjoyable. Highly recommend this hotel!

    Stayed in November 2024

  • Reviewed: December 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    A fantastic budget hotel with very clean rooms and a nice, functional bathroom. The pool was great, and the staff were some of the friendliest I’ve encountered. I would definitely stay again for the value and excellent hospitality!

    Stayed in November 2024

  • Reviewed: December 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I was pleasantly surprised by the cleanliness of the room and bathroom, especially for such an affordable price. The pool area was lovely, and the staff were friendly and eager to assist with anything I needed. Definitely worth every penny!

    Stayed in November 2024

  • Reviewed: October 31, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom hardly drained, the floor wasn't so clean, the bed was full of dust

    Stayed in October 2022

  • Reviewed: July 17, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: December 30, 2024

    10
    Exceptional
    • Family with young children
    • Superior Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: May 27, 2023

    5.0
    Fair
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in May 2023

Showing 1 - 23

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